Hotel on Monroe, BW Signature Collection

2.5 star property
City centre hotel in Rochester

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Photo gallery for Hotel on Monroe, BW Signature Collection

Reception
Lobby
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
Located in the heart of Rochester, Hotel on Monroe, BW Signature Collection offers a warm welcome with breakfast and a cozy coffee shop. Guests can connect to WiFi and unwind with games or grab a snack at the deli. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • Coffee shop/cafe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • In-room climate control (air conditioning)
The current price is ฿4,174
฿4,759 total
includes taxes & fees
11 Aug - 12 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
2323 Monroe Avenue, Rochester, NY, 14618

What's nearby

  • George Eastman Museum - 6 min drive - 6.1 km
  • Strong - 8 min drive - 6.5 km
  • University of Rochester - 8 min drive - 8.7 km
  • Eastman School of Music - 8 min drive - 7.9 km
  • Strong Memorial Hospital - 8 min drive - 8.7 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive
  • Rochester Station - 12 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Bagel Land - ‬12 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Hotel on Monroe, BW Signature Collection

Hotel on Monroe, BW Signature Collection puts you within a 10-minute drive of Strong and University of Rochester. Free perks include self-parking and wired Internet. Also, Rochester Institute of Technology and Lake Ontario are within a short drive. Fellow travellers love the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 23 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's DirectKey mobile app before check-in

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Coffee shop
  • Snack bar/deli

Services

  • Virtual front desk

Facilities

  • 1 building/tower
  • Built in 1967

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed-captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Free long-distance and local calls
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry
  • Restaurant dining guide

MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 45 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

HELP_OUTLINE

Frequently asked questions

Are pets allowed at Hotel on Monroe, BW Signature Collection?

Yes, dogs are welcome. There's a charge of USD 45 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel on Monroe, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel on Monroe, BW Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hotel on Monroe, BW Signature Collection and nearby?

Recommended spots to visit include George Eastman Museum (3.1 mi) and Eastman School of Music (3.7 mi), along with Strong (3.7 mi) and Strong Memorial Hospital (3.8 mi).

What's the area around Hotel on Monroe, BW Signature Collection like?

Hotel on Monroe, BW Signature Collection is in Brighton, a short 18-minute walk from Brighton High School.

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Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Shower
Bathroom
Air conditioning
Coffee
Location
Lobby

What guests liked

  • Parking was very easy and there were lots of restaurants nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Comfortable room and, overall, stay !
Dr. Marjorie, 1-night trip

10/10 Excellent

Check in was easy. The owner was very friendly and helpful!
Christopher, 3-night trip

10/10 Excellent

Updated decor. Simple and comfortable. Nice large bathroom and walk in shower. The price and cleanliness was great!
Ruth, 1-night trip

10/10 Excellent

Staff is incredible. Bed comfortable and everything. A lot of thought, consideration, and effort into the renovation that absolutely paid off.
Tyler, 1-night trip

8/10 Good

Great location for my stay! Room was all I need, nice renovated interior, satisfied with the room and bathroom. Cleaning service kept the room and towels fresh. After hours service was great, saving me when I got locked out at 2am. Check-in was contactless and easy using a key system. Note that this place has the typical motel configuration so your door is straight to the parking, which let some flys in at times.
Mekhi, 12-night trip

10/10 Excellent

Reasonably priced, fun decor, very convenient to St John Fisher.
Ingrid, 1-night trip

10/10 Excellent

They use a key dispenser for check in. Haven’t done that before. It was clean and quiet. Thanks
Marla, 1-night trip

10/10 Excellent

Staff is very friendly and helpful. You could call at all times of the day and they were always willing to help. Room was clean and spacious. Very good bang for your buck
John, 1-night trip

10/10 Excellent

Great location for a short stay in Rochester. I really like how they’ve updated this motel. It’s very clean and comfortable. The only hiccup was when we arrived and it took a bit to figure out the key locker thing - the linked directions were not super clear and then the key pad didn’t respond at first. We managed to figure it out pretty quickly, so no big deal in the end.
Laura, 2-night trip

10/10 Excellent

Incredibly nice stay, perfect quiet location but still close to many things. Walkable and drivable. Nice new upgraded amenities.
samantha, 1-night trip

10/10 Excellent

Freindly Staff
robert, 1-night trip

8/10 Good

Clean rooms & excellent attention to service!
Tapan, 2-night trip

4/10 Poor

Only thing I didn't like was they said my dogs peed all over . They did a little but I cleaned it up.
Chuck, 5-night trip

8/10 Good

Convenient and easy self check. No staff. Nice coffee shop next door. Floor was dirty, but beds clean.
Robert, 1-night trip

10/10 Excellent

Check in and out process is a tad strange but what a cool property! Very nice
Adam, 1-night trip

10/10 Excellent

Clean , simple layout, comfy accommodations . Fair price for the area .
Candy, 1-night trip

10/10 Excellent

owner is friendly and accomodating
Anthony, 2-night trip

10/10 Excellent

Excellent service, great location, clean, updated rooms— a great place to stay!
Robert, 1-night trip

6/10 Okay

We were only there for one night and the stay was okay. In our unit the toilet seat would not stay up and I also noticed human hair in the bathroom.
Olutoyin, 1-night trip

6/10 Okay

Property was clean however very small and the bed was clean.... but uncomfortable.
Tammy, 1-night trip

10/10 Excellent

Nice
Michael, 2-night trip

6/10 Okay

The room was good, however, I can see why multiple people commented on the barn style door to the bathroom, the door does not stay shut, the minute you pull it over to the side to close it the door slides back so if I was sharing a room this would be an issue. I also found hair all over the toilet seat and inside the toilet bowl, it's like someone sweeped it up in a hurry and then didn't bother flashing it down. The towels had many yellow stains and that was probably the biggest issue I've had with my stay, I was too grossed out to use towels with so many stains.
Tetyana, 1-night trip

8/10 Good

In general this hotel was just what we were looking for. But on the evening of our arrival we had a hard time finding a place to park. Another criticism is that, although the bathroom was fine and the shower was wonderful, there were no towel racks in the bathroom. Most concerning of all, however, was the very slippery surface in the shower. Absolutely dangerous. Still, decent value for the money.
Miriam, 2-night trip

10/10 Excellent

Sweet hotel with excellent customer service.

This hotel is wonderful! Clean, modern room with easy contactless check-in. The beds and pillows were super comfy and the bathroom was gorgeous (with a heated toilet seat!). Additionally, I left a library book behind and the staff went above and beyond to call me and mail it back. Top notch service. Would definitely stay again.
Sarah, 1-night trip

6/10 Okay

It was clean enough, and served its purpose for what I paid for. But the "office" that contains amenity is open only from 8am and I needed to leave before that, and I didn't realize there's no coffee maker or anything in the actual room. A portable fridge barely worked, and there was no freezer part to freeze my freeze packs. It was 90+ degrees and I needed to prepare for a work day outside. It was clean though, and AC worked. But I would call this a motel not a hotel...
Chihiro, 2-night trip