The Ritz-Carlton, Shenzhen

Luxury hotel with full-service spa, connected to the convention centre, near Shenzhen Convention and Exhibition Center

Choose dates to view prices

Where to?

Dates

November 2025

1

December 2025

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers

Design Garden View King Room | 1 bedroom, premium bedding, minibar, in-room safe

Design Garden View Twin Room | View from room

Experience luxury and tranquility at The Ritz-Carlton, Shenzhen. Enjoy a refreshing Thai massage or aromatherapy treatment at the spa, bask in the sun by the pool with loungers and umbrellas, or unwind with yoga classes. With 3 on-site restaurants serving international cuisine and helpful staff available around-the-clock.

Exceptional

Popular amenities

Pool
Electric vehicle charging point
Airport transfer
Bar
Spa
Free parking

Main amenities (12)

Daily housekeeping
3 restaurants and 2 bars/lounges
Full-service spa
Outdoor pool and 2 hot tubs
Breakfast available
24-hour fitness centre
Sauna
Steam room
Pool bar
24-hour room service
Coffee shop/cafe
Massage/treatment rooms

For families (6)

Free cots/infant beds
Private bathroom
Separate bath and shower
Separate sitting area
Television
Garden

฿6,894 total

includes taxes & fees

16 Nov - 17 Nov

Why we love this property

Spa luxury escape

A full-service spa provides aromatherapy and hot stone massages indoors and out. Guests unwind in hot tubs or saunas before rooftop yoga.

Urban luxury with views

Take in panoramic city sights from the rooftop garden of this luxury hotel. The central location offers a perfect blend of urban energy and garden serenity.

Diverse dining options

International and Chinese cuisine awaits at 3 restaurants along with 2 bars and a cafe. Buffet breakfast includes vegetarian options. Private dining available.

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

Showing 23 of 23 rooms

1 bedroom, premium bedding, minibar, in-room safe

Club Premier King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

55 sq m
City view
Sleeps 3
1 King Bed

Club Junior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

62 sq m
City view
Sleeps 3
1 King Bed

Club Executive King Bed Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

104 sq m
City view
Sleeps 3
1 King Bed

Deluxe Garden View King Bed Room

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

50 sq m
Sleeps 3
1 King Bed

Club Deluxe Twin Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

50 sq m
City view
Sleeps 3
2 Double Beds

Club Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

55 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Twin Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 3
2 Double Beds

Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

55 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Garden View Twin Bed Room

Good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

50 sq m
Sleeps 3
2 Double Beds

Club Executive Twin Bed Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

104 sq m
City view
Sleeps 3
2 Double Beds

Carlton Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

118 sq m
City view
Sleeps 3
1 King Bed

The Ritz-Carltion Suite

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

446 sq m
City view
Sleeps 3
1 King Bed

Design Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 3
2 Double Beds

Design King Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

48 sq m
City view
Sleeps 3
1 King Bed

Design Garden View King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

50 sq m
Sleeps 3
1 King Bed

Design Garden View Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

50 sq m
Sleeps 3
2 Double Beds

Design Premier King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

55 sq m
City view
Sleeps 3
1 King Bed

Oasis Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

104 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Separate bedroom

50 sq m
City view
Sleeps 3
1 King Bed

Deluxe King Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Separate bedroom

Down duvet

50 sq m
City view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Separate bedroom

104 sq m
Sleeps 3
1 King Bed

Premier King Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Separate bedroom

Down duvet

55 sq m
City view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

50 sq m
City view
Sleeps 3
1 King Bed

Similar properties

Pool
Spa
Airport transfer
Free parking

฿6,946 total

includes taxes & fees

30 Nov - 1 Dec

Sign in to view eligible discounts and perks. More rewards for more adventures!

Sign in Sign up, it's free

About the area

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km
Coco Park Shopping Center - 1 min drive - 0.7 km
Huanggang Border Crossing - 2 min drive - 2.1 km
Shenzhen Lianhuashan Park - 2 min drive - 2.1 km
Huaqiangbei - 3 min drive - 3.1 km

Getting around

Shenzhen (SZX-Shenzhen Intl.) - 32 min drive
Hong Kong International Airport (HKG) - 50 min drive
Hong Kong Lok Ma Chau Station - 3 min drive
Shenzhen Station - 6 min drive
Sungang Railway Station - 9 min drive
Gangxia Station - 8 min walk
Shenzhen Convention and Exhibition Center Station - 11 min walk
Fumin Station - 15 min walk
Airport shuttle (surcharge)
Train station pickup (surcharge)

Restaurants

‪京味张烤鸭店 - ‬2 min walk
‪勝記 Victory Restaurant - ‬2 min walk
‪Baiyu BBQ - ‬4 min walk
‪Haidilao Hotpot - ‬4 min walk
‪Hai Mingge - ‬2 min walk

About this property

The Ritz-Carlton, Shenzhen

At The Ritz-Carlton, Shenzhen, you'll be a short five-minute drive from Shenzhen Convention and Exhibition Center and Huaqiangbei. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and Flavorz 全日制餐厅, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. The helpful staff and overall property condition get great marks from fellow travellers. Public transportation is only a short walk: Gangxia Station is 8 minutes and Shenzhen Convention and Exhibition Center Station is 11 minutes.

At a glance

Hotel size

- 280 rooms
- Arranged over 28 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: anytime
- Express check-in/out available
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

- Free secured on-site self-parking
- Secured on-site extended parking (CNY 60 per day)
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
- On-site garage

Transfers

- Airport shuttle (available 24 hours)*
- Train station pickup*

Other information

- Designated smoking area (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Water dispenser

Travelling with children

Children's menu
Fence around the pool
Lifeguard on-site

What to do

Fitness classes
Pilates classes
Yoga classes
Mountain climbing nearby

Working away

Business centre
Meeting room
Conference centre (15737 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Romance packages

Facilities

1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness centre
An outdoor pool
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall

Accessibility

Lift
Lift door width (centimetres): 110
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Portable bath seats
Lowered plug sockets in bathroom
Height-adjustable showerheads
Transfer shower
Doorbell and phone notifications
Lever door handles

Room amenities

Be entertained

DVD player
Television
Satellite TV channels

Home comfort

Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Laptop-friendly workspace
Free newspapers
Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
Phone

Food and drink

Meal delivery service
Free bottled water
Free tea bags/instant coffee

More

Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Local maps

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 18 years old are not allowed in the spa.

Dining

Flavorz 全日制餐厅 – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Xingli 中餐厅 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Paletto 意大利餐厅 – This fine-dining restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.

Curv – This bar serves dinner and light fare. Happy hour is offered. Open daily.

Onyx – This lobby lounge serves breakfast, lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 217 for adults and CNY 108.5 for children
Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)
Train station pick-up service is offered for an extra charge

Children & extra beds

Rollaway beds are available for CNY 408.1 per day

Parking

Secured extended parking costs CNY 60 per day

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton Hotel Shenzhen

Ritz-Carlton Shenzhen

Shenzhen Ritz-Carlton

Ritz-Carlton Shenzhen Hotel

The Ritz-Carlton, Shenzhen Hotel Shenzhen

The Ritz Carlton Shenzhen

The Ritz Carlton, Shenzhen

The Ritz-Carlton, Shenzhen Hotel

The Ritz-Carlton, Shenzhen Shenzhen

The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Ritz-Carlton, Shenzhen offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Shenzhen?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Ritz-Carlton, Shenzhen?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Ritz-Carlton, Shenzhen?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by The Ritz-Carlton, Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.

What are the check-in and check-out times at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at The Ritz-Carlton, Shenzhen and nearby?

Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Ritz-Carlton, Shenzhen also has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near The Ritz-Carlton, Shenzhen?

Yes, there are 3 on-site restaurants, featuring international cuisine.

What's the area around The Ritz-Carlton, Shenzhen like?

The Ritz-Carlton, Shenzhen is in Futian, a short 8-minute walk from Gangxia Station and 7 minutes' walk from Shenzhen Convention and Exhibition Center.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

Popular mentions

Service staff

Location

Room

Breakfast

Furniture

10/10 Exceptional

7 Jul 2025

Great property!

Terence, 2-night trip

10/10 Exceptional

24 Oct 2023

excellent hotel

Service is outstanding and location is excellent.

Raymond Hon Fu, 2-night trip

10/10 Exceptional

14 Oct 2025

All good

Siu Yip, 1-night trip

10/10 Exceptional

20 Oct 2024

Awesome experience on all counts.

Shazzasbazzar, 2-night trip

10/10 Exceptional

19 Feb 2023

Location and ease of access

Ba Sai Elsie, 2-night trip

10/10 Exceptional

27 Apr 2023

Its location is very convenient. Excellent service. I also got a free upgrade.

Xi, 1-night trip

10/10 Exceptional

25 May 2024

Good Services and good hotel

It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C

1-night trip

10/10 Exceptional

9 Sep 2024

good

Miyazaki, 1-night trip

10/10 Exceptional

21 Nov 2023

Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.

John, 2-night trip

8/10 Very good

15 May 2024

I was told that the room that I had booked was taken but I was given an upper grade room with the same price so it turned out to be just fine.

Hiroto, 1-night trip

10/10 Exceptional

8 Oct 2025

10/10

David, 1-night trip

10/10 Exceptional

1 Oct 2025

My overall experience was excellent. I was particularly impressed by the male staff member at check-in. He was very helpful and provided useful tips that greatly simplified my business trip in China.

TINNAWITH, 1-night trip

10/10 Exceptional

29 Aug 2025

Great location, great service

Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay

YIFTACH, 2-night trip

10/10 Exceptional

4 Aug 2025

今次住了新装修房層很優質，房內用的東西，很好，很週到。

kin nam Ricky, 1-night trip

10/10 Exceptional

26 Jul 2025

符合這個等級的標準，非常用心、有水準

這算是萬豪酒店裡頭高階的酒店，我覺得各方面都做得非常好，小細節也做到位，房間隔音很好，設備可能不是極新，但維護、整理得很好，整體而言我給滿分。

Danny, 4-night trip

10/10 Exceptional

19 Jul 2025

さすがのホスピタリティ

I visited this hotel from Japan. I relaxed at the pool every day. It's all thanks to Baron, the senior lifeguard. He doesn't speak much English yet, but I was impressed by his hospitality. In this pool area, I could enjoy a drink while listening to the beautiful chirping of birds. Thank you, Baron. I am SATO from JAPAN

kazunari, 2-night trip

10/10 Exceptional

25 May 2025

Very convenient

marcus, 3-night trip

10/10 Exceptional

20 Apr 2025

房間的設計舊了一點，但整體乾淨整齊。房間的冷氣機有一些滴水，但不太影響住宿體驗。職員親切有禮，會隨時幫助客人。房務部的清潔人員會記得我需要喝很多水，於翌日打掃時會放多數瓶水在房間內，服務體貼入微。自助早餐選擇甚多，味道也不錯，連續吃了兩天也不嫌悶。去了健身房，空間很大，健身機械齊備，重訓及cardio機的數量都多，不需要等候使用，很適合健身人士。

Yuk Lin Anita, 2-night trip