Hotel Kaiserhof puts you a short five-minute drive from Thuringian Forest. Guests can visit the spa to indulge in hot stone massages, facials or body treatments, and international cuisine is served at Turmschaenke, which is open for dinner. A bar/lounge and a sauna are other highlights.
Languages
English, German
At a glance
Hotel size
64 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (EUR 10 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Access to nearby health club
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 1897
ATM/banking
Safe-deposit box at front desk
Library
Fireplace in reception
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures.
Dining
Turmschaenke – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9.50 per person
Children & extra beds
Cots/infant beds are available for EUR 20.0 per day
Rollaway beds are available for EUR 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Uncovered self-parking costs EUR 10 per day
Pool, spa, & gym (if applicable)
The sauna is accessible for EUR 10 per person
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts major credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Kaiserhof
Hotel Kaiserhof Eisenach
Kaiserhof Eisenach
Hotel Kaiserhof Hotel
Hotel Kaiserhof Eisenach
Hotel Kaiserhof Hotel Eisenach
Frequently asked questions
Does Hotel Kaiserhof offer free cancellation for a full refund?
Yes, Hotel Kaiserhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kaiserhof?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Kaiserhof?
Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Kaiserhof?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Kaiserhof and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and access to a nearby health club.
Are there restaurants at or near Hotel Kaiserhof?
Yes, Turmschaenke offers international cuisine.
What's the area around Hotel Kaiserhof like?
Hotel Kaiserhof is in the heart of Eisenach, a short 4-minute walk from Eisenach Station and 8 minutes' walk from Lutherhaus.
Hotel Kaiserhof Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Mar 2024
Very nice hotel. Perfect location next to old part of town.
Allan
Allan, 2-night family trip
Verified Expedia guest review
6/10 Good
20 Dec 2023
Branislav
Branislav, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2023
Great location
Nice old fashion Hotel..close to the trains station and many other local attractions.Quiet, even in a traffic area..Good breakfast available early, even on Sunday
Louis
Louis, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Jul 2023
A wonderful old-style hotel. Just minutes (drive) from the castle.
Mark
Mark, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
24 Apr 2023
wonderful
Martha
Martha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Mar 2023
Adrian
Adrian, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2022
Denis
Denis, 3-night business trip
Verified Hotels.com guest review
6/10 Good
30 Sep 2022
Monika
Monika, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
9 Aug 2022
minjin
minjin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2021
Overall staff was particularly helpful and friendly
Thomas
Thomas, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 Feb 2020
Great Hotel, good food but lightly outdated rooms.
The hotel is in a great location to explore Eisenach and there is a lot to see. The service is great and the restaurant is one of the best that I have ever had the pleasure to eat in.
The only critic I would have is that the room we stayed (115) in was a bit old. The minibar cupboard was screwed shut and the shower was very small.
However everything was clean and functional and there was plug sockets next to the bed and wifi was free and fast enough for video calls.
Breakfast was typical for a German hotel of this class. It included a selection of cheeses, meats , rolls , cereals etc. Bacon and scrambled eggs also available.
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2019
An established hotel centrally located in this small city. My single room was small but comfortable and very reasonable. My only quibble would be that the shower was cramped, but that wasn’t a problem in my fellow travelers’ double room. The restaurant is closed on Saturdays and Sundays, but there are plenty of good places a short walk away.
Davis
Davis, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
21 Jan 2019
AJS/Eisenach 2019
I have stayed here before, but was give this time a very Cold room on the 4th floor. no heating (minus 9c outside).
alan
alan, 2-night trip
Verified Hotels.com guest review
6/10 Good
23 Oct 2018
A disappointment because of the room they gave me.
I had chosen this wonderful old-style hotel in the old town and was very disappointed to a get a room so close to the lift that I got woken up numerous times (until abour midnight) by the lift-engine humming at various frequencies and decibel.
alexander
alexander, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Dec 2017
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2017
Overall a good choice
The receptionist could hardly speak English although she was quite pleasant. Check in was easy.
Although we asked for adjoining rooms, we were given 2 rooms quite far apart but on the same floor.
This hotel was not as close to the station as it looks on the map but still walkable. It is right near to the town centre and we were able to walk back to it quite easily from Wartburg castle ( I would not recommend walking up as the route is very steep).
Their advice on bus numbers was slightly inaccurate as they gave out a schedule to Wartburg as bus#9 but the actual bus is #8. As we were short on time and not sure if #8 was the right bus, we ended up with a taxi.
We walked back to the hotel to ask them to call us a taxi but were told to walk to the bus station and hail one. This set us back on our tightly planned travel shedule and we ended up missing the train we intended out of Eisenach.
Storing our luggage was also strange. We were led to an unused dining room and told to just leave it there. No security. We just came back and took the luggage without any checks.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
26 Sep 2017
Fantastic location for sightseeing.
Do some research on the location (Google street view) or finding the hotel car park will be difficult. Get there early for the easiest parking. The location is great for the town centre with the Bach museum not far away. The Wartburg castle is absolutely amazing and is straight up Wartburgalle on which the hotel is situated. Do not attempt to walk up; the narrow, winding road is very busy with visitor traffic and the car parking up there is good.
The hotel is very nice inside even though the rooms are on the small side. You will not spend much time in them since there is so much to experience in Eisenach. We were late booking a meal in the restaurant but their sister hotel a few minutes walk up Wartburgalle had a nice restaurant with lovely food. breakfast at the Kaiserhof was really nice with some exceptional pastries. English no problem.
Royston
Royston, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
10 Sep 2017
Good location
The hotel is located extremely conveniently to explore the town as well as the Wartburg castle.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
8 Sep 2017
Close to train, shopping and transportation
If you get there early, you can leave your bags, walk left around the corner one block to the Karlsplatz. It heads the shopping district where there are familiar stores and eateries. You can catch the 3/10 up the mountain to Wartburg Castle.
Dee
Dee, 1-night trip
Verified Expedia guest review
8/10 Very good
6 Sep 2017
Nice hotel
Convenient hotel for station and town. Good breakfast. Comfortable rooms
sue
sue, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jun 2017
Eric
Eric, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2017
Nice hotel in great location
Great location that was walking distance from the train station and to good restaurants. Our room was large, clean and comfortable and had a great view of Wartburg Castle.
Judith
Judith, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Jan 2017
Nice and clean hotel, a little bit noisy.
A little bit noisy, neighborsroom snoring was clearly audible through the wall, otherwise a nice and clean hotel, easily accessible from the trainstation.
Joerg
Verified Hotels.com guest review
4/10 Fair
10 Jan 2017
Not good
Terrible service. Stuff so unpleasant. Nice building converted into hotel but rooms are very outdated, bed,shower,amenities... 2* max.
Breakfast and the stuff there is the best part of this very sad selection .
The castle nearby is worth the agony
marco
Verified Expedia guest review
6/10 Good
6 Jan 2017
Good 3 star hotel
Location is on the corner just about entering old town center. It's fine,
Stuff is horrible, dry, un helpful and not cordial ( both afternoon and next morning shifts )
Horrible experience with the WiFi. Not recommended to anyone who needs to work.
The receptionist is also the barista and the beauty of the lobby evaporates with the quality of service.
Room beds are top soft, curtains don't make the room dark, and the fan of the air-conditioning is noisy..
Beautiful city and the castle is a treat