2/10 Poor
5 Jul 2024
Awful Experience - Stay Away!
I recently had the misfortune of staying at this hotel, and I can't emphasize enough how terrible it was. To begin with, the place is infested with bed bugs. I woke up covered in bites and couldn't sleep properly for the rest of my stay.
The receptionist, Sarriya, is extremely dodgy and speaks very poor English. His customer service is non-existent, and he has the nerve to ask for money every time you enter the hotel, claiming he needs help. This made me feel incredibly unsafe and uncomfortable.
The room itself is a disaster. It's so small you can barely move around, and there's no lighting whatsoever. You'd think a basic amenity like an elevator would be present, but no, you'll have to lug your bags up the stairs. To make matters worse, there’s no hot water, no soap, and the entire place is in a dangerous neighborhood that even taxis avoid.
If you value your safety and sanity, do yourself a favor and steer clear of this place.
Verified traveller
2-night trip
Verified Hotels.com guest review
