Extremely small room and bathroom adjacent bed. Window just faces inner shaft of building. I was cold and tried to call reception to ask for an extra blanket, but no one answered, even when I tried to reach them for over an hour. There was some black hair in my bedsheets, so I didn’t feel like they were fresh and clean, and had a hard time sleeping. The hotel manager told me I had to leave my key at reception, but when I came back late at night, the receptionist didn’t even ask for my name. I asked him how he knew I wasn’t just a random person walking in off the street, and his response was I should have kept the key. The next morning the receptionist and other staff were apologetic and offered me a coffee, but that didn’t quite make up for the fact that I barely slept.