In the heart of Puebla Historic Center, Hotel Puebla Plaza offers a warm welcome with free in-room WiFi. Discover the city's charm near Puebla Cathedral and Zócalo de Puebla, or enjoy express check-in and multilingual staff for a hassle-free stay.
Reviews
6.86.8 out of 10
Good
Popular amenities
Non-smoking
24/7 front desk
Free WiFi
Main amenities (6)
Daily housekeeping
24-hour room service
24-hour front desk
Multilingual staff
Luggage storage
Tour/ticket assistance
Feel at home (6)
Private bathroom
Television
Garden
Daily housekeeping
Blackout curtains
Premium bedding
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Quadruple Room
Standard Quadruple Room
Highlights
Garden
TV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
Digital channels
Desk
Sleeps 4
2 Queen Beds
View all photos for Classic Quadruple Room, 2 Double Beds
Classic Quadruple Room, 2 Double Beds
Highlights
Garden
Balcony or patio
TV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
Digital channels
20 sq m
Sleeps 4
2 Double Beds
View all photos for Luxury Double Room, 2 Double Beds
Luxury Double Room, 2 Double Beds
Highlights
Garden
Balcony or patio
TV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
Digital channels
20 sq m
Sleeps 4
2 Double Beds
View all photos for Double Room, 1 Double Bed
Double Room, 1 Double Bed
Highlights
Garden
TV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
Digital channels
Desk
19 sq m
Sleeps 2
1 Double Bed
View all photos for Triple Room
Triple Room
Highlights
Garden
TV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
Digital channels
Desk
Sleeps 3
1 Double Bed and 1 Single Bed
View all photos for Luxury Room, 1 King Bed, City View
Angelopolis Commercial Center - 6 min drive - 5.3 km
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
Puebla–Cholula Tourist Train Terminal - 24 min walk
Restaurants
El Mural de los Poblanos - 2 min walk
Tortas Meche - 2 min walk
Attico 303 - 2 min walk
Comal Cocina de Antojo - 1 min walk
Miel de Agave - 3 min walk
About this property
Hotel Puebla Plaza
Hotel Puebla Plaza offers a fantastic location, putting you a short five-minute walk from Zócalo de Puebla and Puebla Cathedral. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.
Languages
English, Spanish
At a glance
DONE
Hotel size
37 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11:30 AM
Contactless check-out
DONE
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
24-hour room service
What to do
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Colonial architecture
Accessibility
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Ceiling fan
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
What to enjoy
Garden
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Puebla Plaza
Puebla Plaza
Hotel Puebla Plaza Hotel
Plaza Hotel Puebla
Hotel Puebla Plaza Puebla
Hotel Puebla Plaza Hotel Puebla
Frequently asked questions
Are pets allowed at Hotel Puebla Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Puebla Plaza?
Sorry, there's no on-site parking at Hotel Puebla Plaza.
What are the check-in and check-out times at Hotel Puebla Plaza?
Check-in start time: 2 PM; check-in end time: 7:00 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Puebla Plaza and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours.
Does Hotel Puebla Plaza have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Puebla Plaza like?
Hotel Puebla Plaza is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.
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Hotel Puebla Plaza Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.4/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
15 Dec 2024
Close to the zocalo , nice area.
Edgar
Edgar, 2-night trip
6/10 Good
7 May 2024
Cheap hotel to stay in downtown…
Carlos
2/10 Poor
9 Jul 2023
Doors Closed upon arrival.
We found the hotel Closed upon arrival. Had to booked another one in emergency. Reported immediately to Hotels.com. This case is pending resolution.
Montserrat
Montserrat, 2-night trip
2/10 Poor
20 Jan 2023
I showed up at 4pm to check in and nobody was there to open the door for me. So i went to lunch and came back half an hour later.
Leaning lady opened the door and informed me that nobody was working and she didnt know when somebody would be at the desk to check me in.
Pretty infuriating!
Javier Antonio
Javier Antonio, 2-night trip
10/10 Exceptional
12 Dec 2024
Javier
Javier, 1-night trip
4/10 Fair
28 Oct 2024
Muy mal servicio
De entrada no aceptaban pago con tarjeta, quedaron de enviar el control de la TV. cosa que no pasó hasta que bajé por él, no funcionaba la extensión o no contestaban en la recepción, no había agua caliente y la instrucción que daban era deja tirar toda el agua fría, Se imaginan cuánto desperdicio de agua!!
Oscar
Oscar, 1-night trip
6/10 Good
20 Oct 2024
Un hotel con muchisimas escaleras, nl hubo disponibilidad de cambiarnos de habitación a pesar de que viajabamos con niños y personas de la 3ra edad. No hay estacionamiento y aunq tienen convenio con un estacionamiento enfrete, esta muy caro. No hay agua caliente en el baño....te piden abrir la llave del lavabo para q salga agua caliente de la regadera....el hotel tiene buena ubicación
Mariana
Mariana, 2-night trip
10/10 Exceptional
11 Oct 2024
Francisco
Francisco, 1-night trip
10/10 Exceptional
1 Sep 2024
Giovanna
Giovanna, 1-night trip
10/10 Exceptional
7 Aug 2024
Patrick
Patrick, 1-night trip
10/10 Exceptional
1 Aug 2024
Buena Atención y excelente lugar
Patricia
Patricia, 2-night trip
8/10 Very good
14 Jun 2024
jesus ricardo
jesus ricardo, 1-night trip
2/10 Poor
14 May 2024
1.-Habitaciones demasiado pequeñas.
2.- no cuentan con aire acondicionado.
3.- no cuentan con posibilidad de comer en las instalaciones.
STEPHANIE ARIADDNA
STEPHANIE ARIADDNA, 2-night trip
6/10 Good
15 Apr 2024
Hector
Hector, 1-night trip
10/10 Exceptional
23 Mar 2024
Jorge
Jorge, 1-night trip
10/10 Exceptional
16 Mar 2024
Pablo
Pablo, 1-night trip
6/10 Good
16 Mar 2024
Mejorar precio. Oferta
Rocio
Rocio, 2-night trip
10/10 Exceptional
11 Feb 2024
Salvador
Salvador, 1-night trip
4/10 Fair
13 Nov 2023
Terrible recepción
Hice la reservación por medio de la app y no me respetaron el precio me cobraron mas de la mitad de lo q habia pagadola persona q estaba en reservación no me ayudó a subir las maletas diciendo q eso lo le correspondía
David
David, 1-night trip
4/10 Fair
2 Nov 2023
Amado
Amado, 1-night trip
10/10 Exceptional
31 Oct 2023
Graciela
Graciela, 2-night trip
2/10 Poor
30 Sep 2023
A pesar de que tenía reservado no la respetaron
Alejo
Alejo, 2-night trip
8/10 Very good
24 Sep 2023
Walter
Walter, 1-night trip
2/10 Poor
8 Sep 2023
En las noches no tienen agua caliente ..el Wifi es muy lento..no tienen servicio de comedor