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Hotel Emily

3.5 star property
Family-friendly hotel in Pachuca with restaurant and conference centre

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Photo gallery for Hotel Emily

Hot stone massages, body scrubs, massages
Meeting facility
Suite | In-room dining
Suite | View from room
Interior
In the heart of the city, Hotel Emily offers a warm welcome with its fireplace in the lobby. Unwind with dry cleaning/laundry services and rejuvenate at spa treatments like a body scrub or hot stone massage. With free WiFi, kids' meals at Restaurante Chips, and helpful staff on hand.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Babysitting
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Reception fireplace

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | View from room

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Plasma TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room dining

Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 1 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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  • Free parking
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8.8 out of 10, Excellent, 283 reviews
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About the area

Map
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000

What's nearby

  • Independence Square - 1 min walk - 0.0 km
  • Monumental Clock of Pachuca - 2 min walk - 0.2 km
  • Salones Perla - 3 min drive - 3.0 km
  • Hidalgo Stadium - 4 min drive - 4.2 km
  • Galerias Pachuca Mall - 6 min drive - 5.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Blanca Restaurant Bar - ‬1 min walk
  • ‪Oso Boca Negra - ‬1 min walk
  • ‪Taqueria Arandas - ‬2 min walk
  • ‪Hotel de los Baños - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Hotel Emily

Hotel Emily is a great choice for a stay in Pachuca. You can indulge in hot stone massages or body scrubs, and Mexican cuisine is served at Restaurante Chips, which is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 69 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive before normal check-in hours are subject to room availability.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site motorhome/coach/lorry parking (fees apply)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:30 AM–noon
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)
  • Children's menu

Working away

  • 24-hour business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Banquet hall

Accessibility

  • Lift
  • Raised toilet seat
ROOM

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Restaurante Chips – This family restaurant specialises in Mexican cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 110 for children
  • Airport shuttle service is offered for an extra charge of MXN 2400 per vehicle

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 100.0 per night

Parking

  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca
HELP_OUTLINE

Frequently asked questions

Does Hotel Emily offer free cancellation for a full refund?

Yes, Hotel Emily does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Emily?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Emily?

Yes, there's free self and valet parking. Motorhome/coach/lorry parking is available.

Is an airport shuttle service offered by Hotel Emily?

Yes, an airport shuttle is available. The charge is MXN 2400 per vehicle.

What are the check-in and check-out times at Hotel Emily?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Are there restaurants at or near Hotel Emily?

Yes, Restaurante Chips offers Mexican cuisine.

What's the area around Hotel Emily like?

Hotel Emily is in the heart of Pachuca, a short 2-minute walk from Monumental Clock of Pachuca and 3 minutes' walk from Mineria Museum and Historical Archive.

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Hotel Emily Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Restaurant
Food
Lobby
Service staff
Room
Taxi

Reviews

10/10 Exceptional

Perfect location, clean and the staff very friendly!
anabel, 1-night trip

10/10 Exceptional

Beautiful hotel
MA DEL CARMEN, 2-night trip

10/10 Exceptional

Nice place
Carlos, 1-night trip

6/10 Good

Great morning buffet on the weekend
Benoit, 2-night trip

10/10 Exceptional

All the beautiful details in the hotel.
MA DEL CARMEN, 2-night trip

10/10 Exceptional

This a very nice hotel to stay.
Carmen, 1-night trip

10/10 Exceptional

In the centre of town, close to everything.
Coro, 2-night trip

10/10 Exceptional

Excelent location, walkable to shopping areas including the market and a variety of restaurants to please you palate. The personal is outstanding answering any questions and directing to possible places.
Gerardo, 5-night trip

8/10 Very good

It's always nice to be at this hotel They have a good service and the location is very convenient.
Carmen, 1-night trip

6/10 Good

Was good location
Guillermo, 1-night trip

10/10 Exceptional

Would recommend

The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.
Cecilia, 1-night trip

10/10 Exceptional

It's a very nice hotel. The people on reception is very nice. The facilities are great and clean.
Carmen, 3-night trip

10/10 Exceptional

I’ll definitely be back
Rita L., 2-night trip

10/10 Exceptional

Great service!

Great location and service! Front desk is very helpful. Food is good too.
Kevin, 1-night trip

10/10 Exceptional

I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.
Max, 1-night trip

10/10 Exceptional

Nice, clean hotel/room. Worth the price 👌
Rosalba, 3-night trip

10/10 Exceptional

Nice i liked
Juan, 1-night trip

10/10 Exceptional

Thanks for all
FERMIN, 1-night trip

10/10 Exceptional

When I need help calling a taxi ; they were prompt and delightful!
Miranda, 2-night trip

10/10 Exceptional

ok
Salvador, 3-night trip

10/10 Exceptional

I like it!
Justin, 1-night trip

8/10 Very good

Food
Alberto, 6-night trip

8/10 Very good

0k
Salvador, 5-night trip

10/10 Exceptional

I really enjoyed my stay at Hotel Emily and give it five stars. It is not super fancy, but I love the location. For my purposes, the room was fine. I absolutely loved their workout room which I frequented three times over four nights, because of the view. If you don’t speak Spanish, sometimes it is hard to communicate with staff since they don’t all speak English super well - but they are friendly and helpful. I recommend it.
Evan, 4-night trip

6/10 Good

What I didn’t like about this property is that they don’t have air conditioning and during the night without it it could turn too hot, the food at the restaurant is not what I was expecting
antionio, 1-night trip