InterContinental Hanoi Westlake by IHG, Hanoi: 2025 Info, Photos, Reviews

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Lakefront hotel with spa, near West Lake

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Where to?

Dates

June 2025

July 2025

Select Comfort beds, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

In the heart of Hanoi, InterContinental Hanoi Westlake offers a luxurious retreat with a swim-up bar, poolside bar and an inviting terrace. Guests can rejuvenate at the spa or enjoy meals from 3 on-site restaurants offering international cuisine.

Wonderful

Popular amenities

Airport transfer
Bar
Spa

Main amenities (12)

Daily housekeeping
3 restaurants and 3 bars/lounges
Full-service spa
Outdoor pool
Breakfast available
24-hour health club
Sauna
Steam room
Children's pool
Pool bar
Swim-up bar
24-hour room service

For families (6)

Children stay free
Free cots/infant beds
Children's pool
Private bathroom
Premium TV channels
Garden

฿4,391 total

includes taxes & fees

15 Jun - 16 Jun

Room options

All rooms

1 bed

2 beds

Showing 23 of 23 rooms

Classic Room, 1 King Bed, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
1 King Bed

Classic Room (Upgraded)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

Partial lake view
43 sq m
Sleeps 3
1 Single Bed

Suite, 1 Bedroom, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Separate bedroom

Private bathroom

City view
86 sq m
Sleeps 2
1 Single Bed

Classic Room, 1 King Bed, Accessible, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, Lake View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

Lake view
43 sq m
Sleeps 3
2 Single Beds

Junior Suite, 1 King Bed, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

Lake view
60 sq m
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

Lake view
43 sq m
Sleeps 3
2 Single Beds

Suite, 1 Bedroom, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
1 Single Bed

Classic Room, 1 King Bed, Lake View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

Lake view
43 sq m
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, City View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
2 Single Beds

Suite, 1 Bedroom, Lake View

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Lake view
70 sq m
Sleeps 3
1 Single Bed

Junior Suite, 1 King Bed, City View

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

City view
50 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Lake View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

Lake view
43 sq m
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Washer/dryer

Pillow menu

Select Comfort bed

2 bedrooms

City view
129 sq m
Sleeps 4
1 Single Bed

Classic Room, 2 Single Beds, Lake View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

Lake view
43 sq m
Sleeps 3
2 Single Beds

Presidential Suite, Multiple Beds, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

2 bedrooms

Private bathroom

Lake view
Sleeps 6
2 King Beds

Classic Room

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
1 Single Bed

Classic Room, 2 Single Beds, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
2 Single Beds

Classic Room, 2 Single Beds, City View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
2 Single Beds

Classic Room, 1 King Bed, City View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, City View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

City view
43 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

Lake view
43 sq m
Sleeps 3
1 King Bed

Suite, 3 Bedrooms, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

3 bedrooms

Private bathroom

Partial lake view
172 sq m
Sleeps 6
1 Single Bed

Similar properties

Pool
Spa
Airport transfer
Free parking

฿4,249 total

includes taxes & fees

6 Jun - 7 Jun

About the area

5 Tu Hoa, Hanoi, 10000

What's nearby

West Lake - 2 min walk - 0.2 km
Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
Hanoi Old Town Night Market - 4 min drive - 3.7 km
Hoan Kiem Lake - 5 min drive - 4.1 km
St. Joseph's Cathedral of Hanoi - 5 min drive - 4.1 km

Getting around

Hanoi (HAN-Noi Bai Intl.) - 29 min drive
Hanoi Long Bien Station - 9 min drive
Hanoi Railway Station - 17 min drive
Ga Thuong Tin Station - 20 min drive
Airport shuttle (surcharge)

Restaurants

‪Oven D'or Restaurant - ‬7 min walk
‪Sheraton Hanoi Lobby Lounge - ‬7 min walk
‪Dân Tộc Quán - ‬4 min walk
‪The Slavic Teahouse - ‬4 min walk
‪Sheraton Club Lounge - ‬7 min walk

About this property

InterContinental Hanoi Westlake by IHG

InterContinental Hanoi Westlake by IHG puts you a short five-minute drive from Hoan Kiem Lake and West Lake. Guests can be pampered with massages at the spa, and Cafe Du Lac, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Vietnamese

At a glance

Hotel size

- 318 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3 PM; check-in end time: noon
- Contactless check-in and check-out are available
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Contactless check-out
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free on-site self-parking

Transfers

- Airport shuttle on request (available 24 hours a day)*

Other information

- Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
3 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Children's pool

What to do

Free use of nearby fitness centre

Working away

Business centre
Meeting rooms
Computer station
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
24-hour health club
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall

Accessibility

Lift
Lift door width (centimetres): 98
Front entrance ramp
Wheelchairs available on site
5 steps to reach property

Room amenities

Be entertained

LCD television
Premium TV channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Selected Comfort mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

What to enjoy

Balcony

Freshen up

Private bathroom
Deep-soaking bath
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages.

Dining

Cafe Du Lac – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Milan – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner.

Saigon – This restaurant specialises in Asian cuisine and only serves dinner.

On-site venue No. 4 – cocktail bar.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 26 for adults and USD 13 for children
Airport shuttle service is offered for an extra charge of USD 88 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for USD 45.36 per night

Pool, spa, & gym (if applicable)

Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Westlake InterContinental

InterContinental Hanoi Westlake

InterContinental Westlake

InterContinental Westlake Hotel

InterContinental Westlake Hotel Hanoi

Intercontinental Hanoi Westlake Hotel Hanoi

InterContinental Hanoi Westlake Hotel

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake by IHG Hotel

InterContinental Hanoi Westlake by IHG Hanoi

InterContinental Hanoi Westlake an IHG Hotel

InterContinental Hanoi Westlake by IHG Hotel Hanoi

Frequently asked questions

Does InterContinental Hanoi Westlake by IHG offer free cancellation for a full refund?

Yes, InterContinental Hanoi Westlake by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Hanoi Westlake by IHG?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at InterContinental Hanoi Westlake by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at InterContinental Hanoi Westlake by IHG?

Yes, there's free self parking.

Is an airport shuttle service offered by InterContinental Hanoi Westlake by IHG?

Yes, an airport shuttle is available. The charge is USD 88 per vehicle one-way.

What are the check-in and check-out times at InterContinental Hanoi Westlake by IHG?

Check-in start time: 3 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at InterContinental Hanoi Westlake by IHG and nearby?

InterContinental Hanoi Westlake by IHG has 3 bars, a spa and an outdoor pool, as well as a 24-hour health club and a garden.

Are there restaurants at or near InterContinental Hanoi Westlake by IHG?

Yes, there are 3 on-site restaurants, featuring international cuisine and pool views.

Does InterContinental Hanoi Westlake by IHG have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does InterContinental Hanoi Westlake by IHG have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around InterContinental Hanoi Westlake by IHG like?

InterContinental Hanoi Westlake by IHG is in Tay Ho, a short 2-minute walk from West Lake and 11 minutes' walk from Syrena Shopping Center.

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InterContinental Hanoi Westlake by IHG Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff

Breakfast

Room

Lake

View

Food

Location

Family friendly

Restaurant

Buffets

What guests liked

Breakfast was consistently described as excellent, with a wide variety of options and high-quality food. (22 reviews)
Restaurants and dining options were very good, with great breakfast and dinner service, and a wide variety of choices. (6 reviews)
The pool is well maintained and of a good size, offering lovely views and a great experience. (5 reviews)

From real guest reviews summarized by AI.

10/10

Lovely hotel with spacious room , balcony and a wonderful view.it was good to escape the crowded old quarter and it is not far away from the hotel. We booked a stay at the hotel 6 years ago for a honeymoon that we didn’t mange to make it due to a war conflict in our country and it was nice to finally come to the hotel snd vietnam

2-night trip

8/10

The hotel is in a great location by the lake, and is only a short taxi from the old quarter. Service is excellent, and I would definitely stay again. The property is looking a little old however, and would benefit from a refurbishment.

3-night trip

10/10

Lovely hotel that leaves you feeling that you have an oasis away from the hustle and bustle of Hanoi whilst being within walking distance of the action!

2-night trip

10/10

We really enjoyed our stay at the Intercontinental West Lake during our time in Hanoi. It was the perfect base for travelling with our toddler - after a busy day exploring the city it was nice to return to the peace and tranquility. The hotel was really accommodating and service was great. They even surprised my husband with a cake as an early birthday present which was a very thoughtful gesture.

4-night trip

10/10

The resort lived up to my expectations and then some. The staff were all attentive, very courteous, and professional. I was celebrating a special occasion and the resort provided me with a welcome gift to congratulate me on my special occasion which was very thoughtful and much appreciated by me. I would definitely stay here again in the future.

3-night trip

10/10

The location was amazing Dislike’s - None 👍

1-night trip

8/10

Beautiful location and property but it’s aging and needs to be invested in to get it back to a 5 star level

2-night trip

10/10

Friendly staffs and excellent service

4-night trip

6/10

The property was dated. The service staff was great as always, but the rooms need to be upgraded right away. The Wi-Fi needs to be 5G not 2.4. It's 2025, not 1995. If IHG Prides itself on quality, then read this review and spend the money to restore this property to what the traveling public comes to expect when staying at an IHG property.

5-night trip

10/10

I found the hotel to be quite comfortable during my stay！ Breakfast is very delicious!

3-night trip

10/10

Fantastic place to stay.

4-night trip

10/10

Friendly and helpful staff. Our room was spacious and clean.

1-night trip

10/10

Great place. Nice hotel, nice outdoor pool. Great staff.

2-night trip

10/10

The staff is their best asset. They were excellent in every department. The breakfast was awesome. And our room had a super view across the lake.

3-night trip

10/10

Very nice food and lake view, ？good service.

3-night trip

10/10

Good place to stay.

2-night trip

10/10

Everyone was so kind and I'm glad I stayed here. Although the air quality is poor in the city, this hotel was in a great location.

3-night trip

8/10

Hôtel is quite aging but in good condition

2-night trip

10/10

The room was spacious, a bit dated but the bathroom was exactly as the pictured showed - luxurious! The balcony on the waterfront is so pretty although there is not much of a view of the city. The staff are so polite and accommodating. The breakfast was one of my favourites! And the Saigon restaurant staff and staff at the Italian restaurant treated you like kings and queens, thank you to the lovely staff who served us.

2-night trip

10/10

my room was uniquely in Hanoi Westlake and the view of sunset/sunrise were the special of this hotel.

3-night trip

10/10

A real 5 star hotel! Absolutely fabulous! (Lots of fake 5 star hotels on hotels.com and Expedia, we moved to this one after being scammed at a fake 5 star one also booked through Hotels.com)

2-night trip

10/10

Great location and staff

1-night trip

10/10

A very beautiful hotel with luxury room.

1-night trip

10/10

Wonderful experience.

4-night trip

10/10

5 star property and service

8-night trip

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InterContinental Hanoi Westlake by IHG

Choose dates to view prices

Photo gallery for InterContinental Hanoi Westlake by IHG

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Highlights

View all photos for Classic Room (Upgraded)

Classic Room (Upgraded)

Highlights

View all photos for Suite, 1 Bedroom, Overwater (Residence)

Suite, 1 Bedroom, Overwater (Residence)

Highlights

View all photos for Classic Room, 1 King Bed, Accessible, City View

Classic Room, 1 King Bed, Accessible, City View

Highlights

View all photos for Classic Room, 2 Single Beds, Lake View (Club)

Classic Room, 2 Single Beds, Lake View (Club)

Highlights

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Highlights

View all photos for Classic Room, 2 Single Beds, Lake View

Classic Room, 2 Single Beds, Lake View

Highlights

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

View all photos for Classic Room, 1 King Bed, Lake View (Club)

Classic Room, 1 King Bed, Lake View (Club)

Highlights

View all photos for Classic Room, 2 Single Beds, City View, Overwater

Classic Room, 2 Single Beds, City View, Overwater

Highlights

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Highlights

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Highlights

View all photos for Classic Room, 1 King Bed, Lake View, Overwater

Classic Room, 1 King Bed, Lake View, Overwater

Highlights

View all photos for Suite, 2 Bedrooms, Overwater (Residence)

Suite, 2 Bedrooms, Overwater (Residence)

Highlights

View all photos for Classic Room, 2 Single Beds, Lake View, Overwater

Classic Room, 2 Single Beds, Lake View, Overwater

Highlights

View all photos for Presidential Suite, Multiple Beds, Lake View

Presidential Suite, Multiple Beds, Lake View

Highlights

View all photos for Classic Room

Classic Room

Highlights

View all photos for Classic Room, 2 Single Beds, City View

Classic Room, 2 Single Beds, City View

Highlights

View all photos for Classic Room, 2 Single Beds, City View (Club)

Classic Room, 2 Single Beds, City View (Club)

Highlights

View all photos for Classic Room, 1 King Bed, City View (Club)

Classic Room, 1 King Bed, City View (Club)

Highlights

View all photos for Classic Room, 1 King Bed, City View, Overwater

Classic Room, 1 King Bed, City View, Overwater

Highlights

View all photos for Classic Room, 1 King Bed, Lake View

Classic Room, 1 King Bed, Lake View

Highlights

View all photos for Suite, 3 Bedrooms, Overwater (Residence)

Suite, 3 Bedrooms, Overwater (Residence)

Highlights

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