The location of this hotel is convenient and close to many key spots in Houston. The staff were kind, professional, and very accommodating which I truly appreciated. However, the overall condition of the rooms and property left a lot to be desired.
The rooms were disappointing: outdated appliances, several outlets didn’t work, and there were visible stains on the pillows and sheets. The worst part was discovering roaches in the room, which led us to request a room change but unfortunately, the new room wasn’t much better. Stains were still present, the AC barely worked, and there was mold in the bathroom.
Additionally, the elevator wasn’t working during our stay, which made things even more inconvenient.
This hotel could be a great place to stay if they invest in major renovations. For now, the condition of the property makes it hard to recommend.