Excellent outstanding service with associates able to speak English, Cantonese, Mandarin to service travellers. Caring, attentive, prompt to any request.
Design good idea, however not traveller friendly. Design more for a personal residence.
Needs more hooks in bathroom, maybe at entrance! Bathroom needs a safety bar, not the nice round design glass with protruding glass plate which is useless to hold anything. Accomodations set up must be more user accessible for elderly, or special needs people who may visit. Location and accessibility to many options great.
Information available on how to use the public transit system would be helpful. No more tourist information available at all, I guess because everything can be searched online.