We have always loved staying at Country Inn and Suites. When we got to our room this time, we were hit by a musty, damp smell! The lady at the desk was super nice when we checked in, but when I went downstairs to tell her, it was like I had offended her. Said she had been in the room and didn’t smell anything. She sent a guy up who sprayed a few times and then left.
We were at a concert and came back late and we’re hit with the same smell. Next morning my husband just mentioned it to her again and she was rude. We were gone for the day and when we got back it seemed like they put something in our room to make it smell better. We were thankful!
In the dining room both mornings, the waffle mix ran out and no one replaced it.
It wasn’t a terrible experience, but not our usual lovely stay!