Iberostar Cancun Golf Course - 2 min drive - 1.8 km
Delfines Beach - 3 min drive - 2.6 km
El Rey Ruins - 4 min drive - 4.3 km
Ventura Park Cancun - 5 min drive - 5.2 km
Riviera Cancun Golf Resort - 7 min drive - 5.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 11 min drive
Restaurants
Arena Sports Bar - 1 min walk
Sun Palace - 7 min walk
La Hacienda Restaurant - 5 min drive
Soluna Bar - 5 min drive
Taco Arte Restaurant - 4 min drive
About this property
The Westin Cancun Resort Villas & Spa
The Westin Cancun Resort Villas & Spa is a great choice for your beach stay in Cancun. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. Dining choices include 3 restaurants, and the pool bar is a great place to grab a cold drink. Other highlights include 2 outdoor tennis courts, a fitness centre and a hot tub.
Languages
English, Spanish
At a glance
Hotel size
44 units
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Poolside bar
24-hour room service
Snack bar/deli
What to do
On the beach
Tennis
Fitness classes
Services
24-hour front desk
Concierge services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Terrace
Fitness centre
4 outdoor pools
Full-service spa
Hot tub
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Comprehensive recycling policy
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Grab bar near toilet
Transfer shower
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Separate bath and shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
In-room safe
Access via exterior corridors
Recycling
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Renovations and closures
The property will be renovating from 3 October 2024 to 21 November 2024 (completion date subject to change). The following areas are affected:
Lift
Exterior
Guests will have access to the following alternative facilities during the renovation:
Health club
Outdoor pool
Recreational facilities
During renovations, the resort will make every effort to minimise noise and disturbance.
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's outdoor lighting on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
The Westin Cancun & Spa Cancun
The Westin Cancun Resort Villas Spa
The Westin Cancun Resort Villas & Spa Resort
The Westin Cancun Resort Villas & Spa Cancun
The Westin Cancun Resort Villas & Spa Resort Cancun
Frequently asked questions
Does The Westin Cancun Resort Villas & Spa offer free cancellation for a full refund?
Yes, The Westin Cancun Resort Villas & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Cancun Resort Villas & Spa?
Yes, there are 4 outdoor pools.
Are pets allowed at The Westin Cancun Resort Villas & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Cancun Resort Villas & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at The Westin Cancun Resort Villas & Spa?
You can check in starting at 4:00 PM. Check-out time is 10:00 AM. Contactless check-out is available.
Is there an on-site casino at The Westin Cancun Resort Villas & Spa?
No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.
What is there to do at The Westin Cancun Resort Villas & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. The Westin Cancun Resort Villas & Spa also has a sauna and a steam room.
Are there restaurants at or near The Westin Cancun Resort Villas & Spa?
Yes, there are 3 on-site restaurants.
What's the area around The Westin Cancun Resort Villas & Spa like?
The Westin Cancun Resort Villas & Spa is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon.
The Westin Cancun Resort Villas & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Aug 2024
A great place to stay!
Margaret
Margaret, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
We stayed in one of the villas. Very clean and well kept. They accommodated us during Hurricane Befyl and we frigate and they kept the services running. Lovely establishment.
tracie
tracie, 3-night trip
Verified Expedia guest review
8/10 Very good
9 Jul 2024
Roberto
Roberto, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
It was nice and safe.
Varun
Varun, 4-night trip
Verified Expedia guest review
6/10 Good
5 Jun 2024
The hotel is very old and lacks maintenance. Staff was ok with a few exceptions. We asked for a 2 hour late checkout and it was denied when at the same time another couple was asking for the same thing on the counter next to us and it was approved! Their argument was that our room was a suite and therefore it took them longer to clean it!!!!
DANIEL
DANIEL, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 Jun 2024
Alain
Alain, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
Perfect resort
Julia
Julia, 5-night trip
Verified Expedia guest review
6/10 Good
24 Apr 2024
Briana
Briana, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Apr 2024
Amazing room & super friendly staff
Itzel
Itzel, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Apr 2024
zhou
zhou, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Mar 2024
We had a great week at the hotel.
Maricel
Maricel, 3-night family trip
Verified Expedia guest review
8/10 Very good
22 Mar 2024
It was fine for a couple of days
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very good
18 Mar 2024
Good hotel. Great beach area. Dining options were ok. Breakfast was best
Valerie
Valerie, 3-night family trip
Verified Expedia guest review
4/10 Fair
10 Mar 2024
Benita
Benita, 4-night trip
Verified Expedia guest review
6/10 Good
10 Jan 2024
A few hundred dollars went missed from our luggage
The hotel was clean, condition was ok. But the service was not good. We had a few hundred dollars in our luggage and it was disappeared. Someone went through our luggage because the money was at the bottom. This never happened to us in other places.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2024
Cynthia
Cynthia, 4-night family trip
Verified Expedia guest review
6/10 Good
18 Nov 2023
Erika
Erika, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2023
Liked the full kitchen. And nice private beach.
Andrew
Andrew, 7-night trip
Verified Expedia guest review
8/10 Very good
8 Sep 2023
Hidigo
Hidigo, 5-night trip
Verified Expedia guest review
6/10 Good
15 Aug 2023
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Jul 2023
A decent hotel with good service
A decent hotel which is well located near the end of the hotel strip, so in a quieter part of the area. Our 2 bed sea view villa was well appointed with great amenities such a dishwasher and clothes washer and dryer. Service is good. We had an issue with the sofa sleeper and the guest relations manager (Johanna) came to see us to discuss the morning after we checked in. We were also provided with a courtesy room for 30 mins between check-out at 10am and departure to catch our flight at 2pm which allowed the children to shower after their swim. Concierge was very helpful in providing info about the local area. Overall, I’d rate this hotel 8/10.
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jul 2023
Henry
Henry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2023
Friendly staff. Comfy beds. Great location
Issac c
Issac c, 3-night family trip
Verified Expedia guest review
8/10 Very good
2 Jul 2023
Stayed in a studio villa w/full kitchen. It was very well equipped. The ocean view from the balcony was a joy every day!
Only downside was the food options on property. The Arena sports bar was good for casual dining, but service was very slow. The breakfast buffet was good too. Dinner options were not good. Best to go off property for dinner.