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Palms Hotel

4.0 star property
Mumbai hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palms Hotel

Indoor pool
Lobby sitting area
Lobby sitting area
Terrace/patio
Minibar, in-room safe, desk, iron/ironing board

Reviews

3.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Free parking
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour health club
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Meeting room
  • Picnic area
Feel at home
  • Children stay free
  • Playground on-site
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

1 BHK Service Apartment

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

3 BHK Service Apartment

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 98 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for 2 BHK Service Apartment

Minibar, in-room safe, desk, iron/ironing board

2 BHK Service Apartment

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Bathroom | Free toiletries, hair dryer, towels

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Survey No. 169, Royal Palms Estate, Aarey Milk Colony, Goregaon, Mumbai, 400065

What's nearby

  • Film City - 4 min walk - 0.4 km
  • Oberoi Mall - 4 min drive - 3.4 km
  • Bombay Convention & Exhibition Centre - 7 min drive - 6.0 km
  • NESCO Center - 7 min drive - 6.0 km
  • Powai Lake - 11 min drive - 8.5 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 32 min drive
  • Kurar Village Station - 5 min drive
  • Bandongri Station - 6 min drive
  • Lower Malad Station - 7 min drive

Restaurants

  • ‪Café Coffee Day - ‬3 min drive
  • ‪Emerald Park - ‬6 min drive
  • ‪Kebab Territory @ Mphasis - ‬15 min walk
  • ‪Cafe Mosaque - ‬5 min walk
  • ‪Sai Prasad Family Restaurant and Bar - ‬3 min drive

About this property

Palms Hotel

At Palms Hotel, you'll be within a 15-minute drive of Powai Lake. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour health club, a 24-hour fitness centre and a garden are other highlights.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • 24-hour health club
  • An indoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for INR 595 per night

Policies

This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palms Hotel Mumbai
Palms Mumbai
Hotel Royal Palms Mumbai
Royal Palms Mumbai
Palms Hotel Tower And Villas
Palms Hotel Convention Centre
Palms Hotel Hotel
Palms Hotel Mumbai
Palms Hotel Hotel Mumbai

Frequently asked questions

Does Palms Hotel offer free cancellation for a full refund?
Yes, Palms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palms Hotel?
Yes, there's an indoor pool.
Are pets allowed at Palms Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Palms Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Palms Hotel?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon.
What is there to do at Palms Hotel and nearby?
Palms Hotel has an indoor pool and a 24-hour health club, as well as a picnic area and a garden.
Are there restaurants at or near Palms Hotel?
Yes, there's an on-site restaurant.
What's the area around Palms Hotel like?
Palms Hotel is a short 4-minute walk from Film City and 9 minutes' walk from Sanjay Gandhi National Park.

Palms Hotel Reviews

Reviews

3.4

4.8/10

Cleanliness

4.0/10

Staff & service

3.8/10

Property conditions & facilities

Reviews

4/10 Fair

Room service is not up to the mark, require kitchen in hotel with 24 hours facility, bath tub was not working, Water either to hot or to cold
Verified Expedia guest review

8/10 Very good

nice Hotel and value for money. Stay was good and comfortable, The staff are very friendly, I am gonna be coming back sooner for sure .
Verified Hotels.com guest review

2/10 Poor

Far away from the city... Very bad maintainance ... Good id you want to party with friends.. Big rooms
Verified Expedia guest review

4/10 Fair

Very poor
The hotel is not in working conditions. There is no restaurant to serve. Food is to be ordered from local restaurants & it is served in plastic bags. Horrible condition & wastage of money
Verified Hotels.com guest review

2/10 Poor

It was a terrible experience and will not recommend anyone this hotel. Dont undersatdn how did it get 4 stars. I wont even give 0.4 stars
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Hotel is in pathetic state. Its under renovation & I am not sure why they are still accepting bookings. No food, no room service.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

2/10 Poor

Expedia makes false promises
I opted for a 5 star hotel and what I got was a sad excuse of a hotel barely more than 1 star... all restaurants closed , property under renovation, water filled carpets, 3-4 dishes in breakfast.. Please do not advertise false deals...this was my last booking with Expedia.
Verified Expedia guest review

2/10 Poor

Verified Hotels.com guest review

4/10 Fair

no restaurent,taxi,very poor service in this hotel
hotel way road is very bad. no service ex. taxi, auto,restaurent,near by any shops.
Verified Expedia guest review

2/10 Poor

Worst 5 star hotel ever experienced
Worst experience in any 5 star property till today. I do not know why Hotels.com is selling rooms of this hotel. No cleanlyness, smell in the rooms, no hot water in bathroom, no room freshner in the hotel, telephones are not working at all, power goes frequently and you have to live in the dark for more than 15 minutes each time power goes, lifts dont work most of the time. Worst breakfast I have ever had in a 5 star hotel. They dont have table salt also to serve you. Oops my god, it all happened in one night with us and surprisingly we survived. NEVER GO THIS HOTEL PLEASE.
Verified Hotels.com guest review

4/10 Fair

Good but far
Too far from city. Property under rennovation. Room is good and staff is helpful
Verified Expedia guest review

2/10 Poor

Shocking
I arrived to a hotel that was nothing like any photos had no bar, the place was an hour and a half out of Mumbai. They had the wrong booking and an entire floor of it was on fire. The hotel manager was on her own and did her best to assist me but it was frankly shocking. I refused to check in (another reason being, the booking was wrong and I was going to be kicked out the following day anyway) ... I'm still struggling to get my money back
Verified Expedia guest review

2/10 Poor

The most horrible experience that you can imagine
The most horrible experience that you can imagine. Right from the check-in to check-out, it was really very poor service. We reached the hotel at 10PM and it took 4 hours to check-in . The staff was completely clueless and helpless. No one from the management was to be seen. The nightmare continued after check-in as the room was non-functional - AC not working, toilet flush not working, shower is only a trickle , kettle doe snot work and so on. No one picks up the phone at the reception. You are completely helpless and want to run away from this place at the first opportunity and that is what we did even though we paid online for 3 nights Almost every guest was screaming at the staff at the reception but what can the staff do .. they have no clue how to run a hotel or what is the meaning of customer servive
Verified Expedia guest review

2/10 Poor

Awful services
Very slow service.
Verified Hotels.com guest review

2/10 Poor

DISASTER- AVOID AT ANY COST
Nothing works in the hotel - the showers don't, the net does not ,the TV in my rom did not. N despite bringing this to the attention of the staff nobody could do anything. N I found that everyone staying there was having similar problems
Verified Hotels.com guest review

2/10 Poor

dont ever stay at this place
awful stay from the moment I arrived, room not ready (this as at midnight) and staff not sure when, construction in some rooms still incomplete, no internet, no cars available in the morning . So all in all the worst experience I have ever had and the staff not able to respond honestly. I was told wait 5mins whilst room is being made ready and 2 hours later it was still 5 mins, had I had other options I would have left immediately
Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

backyard dump
Stay here if you want food poisoning. Food and hygeine here is at a low level, it is not a 3 star at all, more like 1 star at best. The safe in the room did not work, the TV did not work, the electricity was intermittent on some days, need I say more. The staff, particularly the duty manager are ignorant. I checked out early and had ot relocate to another hotel due to the lousy food qaulity and cleanliness primarily.
Verified Hotels.com guest review

2/10 Poor

Very Shabby
The location is good, had a little problems reaching to the place. Very big property but very shabbly maintained. The rooms were good enough but with spots all around the room. Electric sockets hanging, black spots in the bathroom. Food was not at all the kind to be served. Rooms cost is pretty reasonable but the restaurant & the bar is overly expensive compared to the room which looked like a shabby highway hotel where a person would rest whn driving long distances. Big property but no maintenance at all. Wi-fi is charged one grand for 24 hours. Ive been in bigger 5 stars but none of them ever charged for wi-fi. I was thr for just 12 hrs but my overall experience " have much much better places in Mumbai.
Verified Hotels.com guest review

2/10 Poor

Mumbai
This is a very poor hotel and we are disappointed that Expedia continues to include the hotel on its website. We booked a deluxe villa and got a villa with mould on every wall of the room and bathroom, spider webs in every corner and a bath/shower/toilet that didnt seem like it had been cleaned since the 1980's. Upon entering the area of our villa there was an intense strong mould/damp smell. The water from bathroom taps spluttered out and was brown in colour. The hotel felt like the titanic - it might have been prestiguous in its day, but all thats left now are some old chandeliers full of spider webs, horrible mould and carpets that make your shoes dirty due to the in-ground filth. For our deluxe breakfast we were told there were no plates and no hot water for tea. The juice was also sparse and had black bits in it. There were ants/spiders on the tables and we werent able to have any toast as the toaster was unsafe to use! Our phone in our villa didnt work and the in-room safes werent working in the whole hotel. The bed was rock hard and it probably would have been more comfortable sleeping on the floor except I probably wouldnt have let my dog sleep on the floor. The location was equally disappointing - far away from most things. On our first day we struggled to get a taxi to take us to the hotel. Once there, we struggled to get a taxi to take us out. This is an awful hotel - I wouldnt recomend it to my worst enemy.
Verified Expedia guest review

8/10 Very good

Peace at the Palms
It's right near the airport, and so calm and peaceful that you would think it was far away. I really enjoyed my stay there.
Verified Orbitz guest review

2/10 Poor

Most lousy five-star ever rating one star
The most Hari Bol hotel state ever right from the entry to the hotel no one help me whit my bags The rooms were in so poor condition that the Vindell will shaking on the fourth floor the Wi-Fi was not working in the room the restaurant was not working at the hotel the swimming pool was under construction the metal detector did not workThe lift did not work there was fungus growing om de Selinger af te HotelDe Moost dirty corridors De staaf was ok but the rest of the stay in the hotel wash horrible
Verified Hotels.com guest review