I stayed here for three weeks. The staff upgraded my room to one with a balcony, which is great to have-- but both rooms were very nice.
The beds are very comfortable, though I do wish they had black-out curtains.
The staff was very helpful in assisting me in finding services I needed to fully enjoy my stay in Palermo.
The housekeeping staff was diligent and friendly, greatly enjoyed them.
I don't usually eat breakfast at hotels, but I did here. The buffet was simple but had something for everyone: eggs, meat, some lovely sweet treats, and great coffee. Even though it was a buffet, the server was always present and happy to get whatever you wanted.
The location is quiet--but very, very close to the historic center. I enjoyed the short walk, and i also enjoyed the proximity to more 'local ' cafés, etc.
I would be happy to stay here again.