Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
What's nearby
Olas Altas Street - 1 min walk - 0.0 km
Playa de los Muertos - 1 min walk - 0.1 km
Los Muertos Pier - 2 min walk - 0.2 km
Malecon - 18 min walk - 1.6 km
Conchas Chinas Beach - 5 min drive - 2.0 km
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 29 min drive
Restaurants
Pancho's Takos - 1 min walk
Cuates y Cuetes - 2 min walk
Lix by Xocodiva - 1 min walk
Tuna Azul - 1 min walk
Dee's Coffee Company - 2 min walk
About this property
Playa Los Arcos Hotel Beach Resort & Spa
At Playa Los Arcos Hotel Beach Resort & Spa, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll only be steps from Playa de los Muertos. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Mi Pueblito serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a children's pool. Fellow travellers love the pool and helpful staff.
All-inclusive
All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks and select beverages included
Languages
English, Spanish
At a glance
Hotel size
160 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–noon
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Babysitting (surcharge)
What to do
On the beach
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Snorkelling nearby
Scooter/moped hire nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Facilities
Built in 1979
Garden
Terrace
3 outdoor pools
Full-service spa
Massage/treatment rooms
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Spa
Spa Holistic has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Mi Pueblito – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 320 for adults and MXN 160 for children
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta
Frequently asked questions
Does Playa Los Arcos Hotel Beach Resort & Spa offer free cancellation for a full refund?
Yes, Playa Los Arcos Hotel Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Los Arcos Hotel Beach Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Playa Los Arcos Hotel Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Playa Los Arcos Hotel Beach Resort & Spa?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Playa Los Arcos Hotel Beach Resort & Spa?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Playa Los Arcos Hotel Beach Resort & Spa?
No, this hotel doesn't have a casino, but Vallarta Casino (8-min drive) and Winclub Casino Platinum (10-min drive) are both nearby.
What is there to do at Playa Los Arcos Hotel Beach Resort & Spa and nearby?
Have fun with activities such as cycling, hiking and jet-skiing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Playa Los Arcos Hotel Beach Resort & Spa also has 2 bars and spa services, as well as a garden.
Are there restaurants at or near Playa Los Arcos Hotel Beach Resort & Spa?
Yes, there's an on-site restaurant, Mi Pueblito.
What's the area around Playa Los Arcos Hotel Beach Resort & Spa like?
Playa Los Arcos Hotel Beach Resort & Spa is in Romantic Zone, a short 18-minute walk from Malecon and 2 minutes' walk from Los Muertos Pier. The local area is walkable and popular for its beaches.
Playa Los Arcos Hotel Beach Resort & Spa Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Nov 2024
Mary Ann
Mary Ann, 5-night family trip
Verified Hotels.com guest review
6/10 Good
4 Nov 2024
Nice trip overall, but since my room was booked through hotels.com, I was received the worst room in the hotel--street view, but the windows didn't open. Room had an overwhelming smell of mildew.
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
Enrique
Enrique, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Nice stay
Lonnie
Lonnie, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Randall
Randall, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
26 Sep 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2024
The area is so convenient to walk around, there’s so many amazing restaurants and food stands to try. The hotel was great too. There are plenty of pools and it’s right on the beach! Our room had a balcony with pool chairs which was great to watch the sunset and see the ocean.
Kahlee
Kahlee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
This is my second year here and I love it.
Geraldine
Geraldine, 11-night trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
Hotel is the middle of everything!
Michele Sadie
Michele Sadie, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
This hotel far exceeded my expectations. Several reviews made it sound like the hotel was run down or dirty, but this was very inaccurate compared to what I experienced. The rooms looked remodeled and were clean with higher end amenities, such as a large walk in shower. The grounds were beautiful with a large pool, a hot tub, and an infinity pool right on the beach. Only complaint was the room smelled of mildew when I first arrived but seemed to dissipate once I turned the air conditioner on. Overall a great experience and a lot of bang for your buck.
Destiny
Destiny, 3-night romance trip
Verified Expedia guest review
6/10 Good
21 Aug 2024
Adrianna
Adrianna, 6-night trip
Verified Expedia guest review
6/10 Good
18 Aug 2024
Our room smelled and houskeeping didnt really do a good.j9b cleaning. It was nic nutrition
Yesenia
Yesenia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Love this place
scott
scott, 3-night trip
Verified Expedia guest review
6/10 Good
16 Aug 2024
Overall it was not worth the money spent. Location was good, but the pool area chairs are limited at claimed early. The pools themselves were nice- honestly the best part! The all inclusive is very limited and doesn’t even include a can of beer or a bottle of water. Food was alright but again super limited for the all inclusive option. The property is overrun with birds; was literally pooped on from a bird an hour into our stay. The worst of it all was our “superior single room.” Old, small (maybe a utility closet), overlooking the street so loud, no patio or overlook. Not what was shown in the pictures on Expedia or their website. Cheaply painted. Beat up refrigerator; old split for “ac.” The bathroom was small and dirty; you hardly stand up straight in there and there was an open vent to the outside. Crack under the front door felt like anyone could come in. The room was not clean there was a cheato dusted lip print on the window. We had friends with the same booking who had a completely updated hotel room worth the money. I feel like we were scammed. Hotel will not process a refund. We had stayed in an Air BnB for less money a few days prior and the value was so much more.
Kyle
Kyle, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Donat Luzi
Donat Luzi, 5-night trip
Verified Expedia guest review
6/10 Good
13 Aug 2024
The beach has a lot of stones and my room smelled so much of humidity and cockroaches.
Wendy
Wendy, 3-night family trip
Verified Expedia guest review
6/10 Good
13 Aug 2024
hotel was very old fashioned. no AC in the lobby but at least the room had AC. decoration were beautiful but very old. some of the lights in our room didn’t work. the staff were all super nice and friendly! all inclusive resort was not all great. the food had no flavor whatsoever or seasoning, the food tasted bland, the drinks were not the greatest and was a limit of two drinks a day. mostly tried and ate food outside the resort. but the whole resort staff was wonderful! the SPA was a must do. absolutely loved the spa! only downside was that it’s right by the beach so you could everything outside. not much relaxing but the massage was amazing!
Lizeth
Lizeth, 3-night trip
Verified Expedia guest review
2/10 Poor
12 Aug 2024
The rooms are very outdated, the buffet is too repetitive and the food is bad.
guadalupe
guadalupe, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
We loved the property and something for all
The staff is amazing and helpful with professional attitudes all wearing uniforms so you do know who you can refer to for anything
We did not eat here at the restaurant but everything looked and smells amazing
You always see staff cleaning and i mean from sweeping to scrubbing property and rooms
The foliage and ambiance is beautiful for such a dated hotel
Some times missing and bathrooms did have slope in our unit so in bathroom needed caution as the floor would get sink water on it often we just plut down towels to stay dry but i think my only concern was with the elevator adjacent the restaurant as it was placed out of service and we did get stuck in it...was fixed but same problem happens a few days later we by choice started using steps where surprisingly easy to climb had low 3inch steps to traverse so was good exercise daily
Top notch local accommodations and I would definitely stay here again without reserve
Pauline
Pauline, 5-night trip with friends
Verified Expedia guest review
6/10 Good
10 Aug 2024
Run down once nice hotel
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Aug 2024
We loved the pool!
Misty Dawn
Misty Dawn, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Hospitality at the hotel is amazing!! They were very friendly during our whole stay!
Susana
Susana, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Walking distance to everything prime location.
Mario
Mario, 5-night trip with friends
Verified Expedia guest review
2/10 Poor
6 Aug 2024
This hotel is in very poor condition to stay. We found black mold on the pillows and all behind the headboard of the bed. We left immediately. That is not safe for guests. Hotel refused to refund my money. Do not recommend to anyone, especially if those with health problems.
Liz
Liz, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Siempre me e hospedadoben este hotel lo unico que extrañe fue a la cantante .