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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with outdoor pool, near Centro Maya Shopping Center

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Relax by the serene pool, surrounded by lounge chairs and umbrellas, with a covered seating area offering a tranquil view.
Property video
Relax in a spacious room with a large bed, flat-screen TV, and desk for work or reading, offering a view of lush greenery.
Enjoy al fresco dining under a covered patio with tables and chairs, adjacent to a building with a glass facade.
Free daily continental breakfast
Close to Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen welcomes you with a warm atmosphere. Savor full breakfast and unwind at the rooftop terrace or poolside bar, while taking advantage of laundry facilities and high-speed WiFi. With an outdoor pool and helpful staff, this hotel near Centro Maya Shopping Center is perfect for those seeking relaxation.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Rooftop terrace
  • Free airport pick-up
  • 24-hour fitness centre
  • Pool bar
  • 24-hour business centre
  • Conference centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Free food/drink shopping service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is ฿1,941
฿2,533 total
includes taxes & fees
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed, Non Smoking

Relax in a cozy space with a comfortable sofa, desk, and flat-screen TV.

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Cozy living space with a kitchenette, sofa, and dining area.

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 66 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Relax in this stylish room with a large flat-screen TV, comfortable sofa, and modern kitchen area.

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 51 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Relax in this stylish room with a large bed, separate bathroom, and kitchenette.

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 41 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Relax in this stylish room with two single beds, a sofa, and a flat-screen TV.

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(54 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Wyndham Garden Playa del Carmen

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, 1,003 reviews
The price is ฿2,039
฿2,674 total
includes taxes & fees
1 Sept - 2 Sept
Wyndham Garden Playa del Carmen
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About the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Playacar Golf Club - 16 min walk - 1.3 km
  • Quinta Avenida - 4 min drive - 2.8 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.8 km
  • Playa del Carmen Main Beach - 5 min drive - 3.2 km
  • Xcaret Eco Theme Park - 7 min drive - 6.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 miles/20.9 km
  • Free airport pickup

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪Pepe’S Food Tequila - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen features a rooftop terrace and puts you a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Playa del Carmen Main Beach and Playacar Golf Club are within a short drive. The helpful staff and overall value get great marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 149 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Free airport pick-up from 7:00 AM to 10:00 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Poolside bar
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Golf clubhouse on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 124
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 61
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas
ROOM

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Dining table

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Playa del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Residence Inn by Marriott Playa del Carmen?

Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Playa del Carmen?

Yes, there's free self parking.

Is an airport shuttle service offered by Residence Inn by Marriott Playa del Carmen?

Yes, a free shuttle from the airport is available from 7:00 AM to 10:00 PM on request.

What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?

Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness centre.

Does Residence Inn by Marriott Playa del Carmen have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and a griddle.

What's the area around Residence Inn by Marriott Playa del Carmen like?

Residence Inn by Marriott Playa del Carmen is located on the Strip in Playacar, a short 19-minute walk from Playacar Golf Club and 10 minutes' walk from Centro Maya Shopping Center. Travellers love the hotel's prime location.

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Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Family friendly
Kitchen
Beach
Bed
Food
Restaurant

What guests liked

  • Breakfast was consistently good, with a decent selection and attentive staff. (43 reviews)
  • The rooftop pool was a highlight, offering a relaxing spot with great views and convenient amenities. (10 reviews)
  • The gym was described as fantastic and a great amenity. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Lovely place to stay with family
nikhila, 2-night trip

10/10 Excellent

Great stay
salvador, 3-night trip

10/10 Excellent

Excelente Hotel
Diego, 1-night trip

10/10 Excellent

Property was very well-maintained. Excellent service staff was friendly and accommodating.
David Brett, 10-night trip

10/10 Excellent

It was a great stayed here
Ivan, 1-night trip

10/10 Excellent

Good stay
salvador, 2-night trip

10/10 Excellent

Very beautiful and nice!
Javier, 1-night trip

10/10 Excellent

Great service
Jesus, 2-night trip

10/10 Excellent

Great hotel. Staff was very friendly.
Inesa, 1-night trip

10/10 Excellent

Very friendly
Julieta Razo de, 3-night trip

10/10 Excellent

Good service
Maricela, 2-night trip

10/10 Excellent

I liked the rooms. We enjoy that it was in a great location. Don’t like… the pool is too little for a hotel in the beach. Most of the time it was too crowded
Pilar, 4-night trip

10/10 Excellent

We absolutely love the place. Very spacious and clean. Staff members went about and beyond on customer service! Breakfast was delicious and fresh!
Alicia, 4-night trip

10/10 Excellent

Our first time staying here and would recommend this hotel.
Casey, 1-night trip

10/10 Excellent

Excelente
Jazmin, 7-night trip

10/10 Excellent

A Great hotel to stay particularly is you have a Family and a Dog
Maximilian, 8-night trip

10/10 Excellent

The only issue is the breakfast, could be better!
Jose Carlos, 4-night trip

10/10 Excellent

Nice Hotel, very clean and comfortable
Gretchen, 1-night trip

10/10 Excellent

Everything
martha, 2-night trip

10/10 Excellent

Excellent location! Breakfast options change daily. Just a few minutes' drive from Xcaret Park, Cirque du Soleil, and more.
José, 5-night trip

10/10 Excellent

Clean and moder .
Erick, 11-night trip

10/10 Excellent

We will definitely come back.
Areli, 2-night trip

8/10 Good

Great location, easy to get around with taxi or collectivo
Anna, 7-night trip

8/10 Good

Safe, quiet, clean
Luis Edwar Mejia, 5-night trip

10/10 Excellent

Great staff. Clean and quiet. Perfect to just get away.
Brandon Clinton, 7-night trip