Bathtub had mold/mildew, a bunch of rust, along with the shower walls dirty. There was no shampoo in the dispenser. No sheets/pillowcase for the couch bed/pull out, had to call and got some brought to us but still no pillowcase and missing a sheet. Counters were dirty, so I cleaned those with wipes I had. The whole place needed vacuumed. It’s just in need of upgrades, I actually had a severe allergic reaction after staying, and I’m thinking, because of the mold, dust, lack of cleanness. Also, the eve reception is a nice bonus, but no one up keeps the food and it just turns into a mess after kids rummage though, you may just wanna have someone man it and hand out the snacks or just don’t have it all together. The floor was super sticky in this area and that continued the next morning at breakfast. Due to the amount of kids staying for a conference there was no seating in the breakfast area. They were just waiting for a ride. I wish someone would’ve taken initiative to move them out of that area and put them into a conference type holding room area to wait, because we had no place to sit so we stood to eat.
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ทริป 1 คืน
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4/10 พอใช้
18 เม.ย. 2025
What the heck jonathan
Jonathan decided to answer a 45 minute phone call in the middle of our check in. Then gave us the wrong room? And the tv was broken.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
8 เม.ย. 2025
Bart
Bart, ทริปกับครอบครัว 2 คืน
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4/10 พอใช้
7 เม.ย. 2025
Alex
Alex, ทริป 1 คืน
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10/10 ไร้ที่ติ
6 เม.ย. 2025
Good Experience
A quick overnight to celebrate a birthday and awakened at 11:00 p.m. with a false emergency alarm! Otherwise a good experience.
Vicki
Vicki, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
6 เม.ย. 2025
Prescott
Prescott, ทริป 1 คืน
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6/10 ดี
6 เม.ย. 2025
Party central, go somewhere else to relax.
Very busy hotel. If you are wanting a quiet time, dont book. Hotel full of sports teams with canceled games due to rain. The place was one giant hotel turned teen hangout. You could wait up to 5 or more minutes on 1 of 3 elevators due to people from off the streets coming inside to do prom pictures inside the glass elevators. This happened time and time again, and staff do not monitor who comes in and out. Pool was cloudy and full to the point it was hard to move. 3 seperate kid's birthday parties inviting guest who were not staying at the hotel. Pool deck was full of dressed parents taking up all the seats, and propping the side door to stand and smoke weed. Cold air gushing inside to the pool area. We left after the last heard of 15 kids arrived with only 1 family actually staying there. We finally fell asleep when a teen pulled the fire alarm and the fire alarm starts talking to evacuate. Mayhem. It took 45 min for things to calm down, strobe lights inside room to stop flashing. Breakfast was okay, but again, overan with teens and kids without parents running around. The staff do nothing to patrol people off the streets vs paying customers. Parking again taken up by people not even staying there. Paid customers parking far away lugging bags in the rain, while the covered area is full of birthday guests unloading pizza boxes, baloons, cakes, etc. This hotel does not value its paying honors members over people off the streets. Hotel beds are springy feeling. Room was clean.
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ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
2 เม.ย. 2025
The only issues was the pool and hot tub being closed. They did allow us to check out later and i appreciated that.
Brandi .
Brandi ., ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
1 เม.ย. 2025
Wonderful
Amazing front desk person, property is well maintained. Our suite was wonderful. The evening cocktails and snacks were great. The buffet breakfast was made to order omelettes was more than we could ever ask for. A great stay in a great hotel.
Edward
Edward, ทริป 1 คืน
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10/10 ไร้ที่ติ
31 มี.ค. 2025
Sue
Sue, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
29 มี.ค. 2025
Cynthia
Cynthia, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
28 มี.ค. 2025
Hot room
The air conditioner didn’t work in our room, we had maintenance come and fix it, worked for an hour then didn’t work all night. Called again, no one came.
The bathroom light was flickering for two days. Again, no maintenance came to fix.
Michaela
Michaela, ทริปกับครอบครัว 2 คืน
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8/10 ดีมาก
25 มี.ค. 2025
delores
delores, ทริป 1 คืน
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10/10 ไร้ที่ติ
24 มี.ค. 2025
Hotel was great very clean, pool was closed which is a huge bummer when that was part of the reason why we stayed.
Randy
Randy, ทริป 1 คืน
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6/10 ดี
24 มี.ค. 2025
It would've been a great stay but the whole reason we booked was for the pool. And it wasn't open. They kept putting it off every 20-30 min before giving a definite no at 6. That was super frustrating. The staff was all so friendly and hotel very nice but pool not being open was a problem.
Sarah
Sarah, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
24 มี.ค. 2025
The breakfast was good awsome omlet station. I should have looked at location because it was 30 minutes away from things. The elevator was bad there is only 3 for all the floors to share so you had to waite somtimes for 10 minutes. The kids looked forward to swimming but the pool was closed and opened the morning we left. I did like how the living room area was divided from the bedroom so i could shut the door and not bother anyone when i got up
delores
delores, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
23 มี.ค. 2025
The stay was good. However we were not told the pool and hot tub were closed before or on check in. We had ppl actually direct us to the pool. We were told breakfast was til 10:30 it was only til 10. The drain in the bathroom is very backed up and the hot water faucet leaked. May want to look into the bathroom in room 802. Rest of the room was great.
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ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
23 มี.ค. 2025
Spring Break Family Trip 2025
Our stay was perfect! The atmosphere was fun and energetic(this could be because the college hockey team that was staying in the hotel won nationals while we were there)! The breakfast was great! The very small issues we had were resolved immediately!
Lauren
Lauren, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
23 มี.ค. 2025
Laura
Laura, ทริปกับครอบครัว 1 คืน
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6/10 ดี
21 มี.ค. 2025
The was clean enough and the beds were pretty comfy. But the room had a real tired look and feel. The carpet seam had split and duct tape was used to hold it down. The cold water handle fell off, the coffee maker didn't work, the desk chair was in rough shape, and the couch cushions had seen better days.