Basilica of the National Shrine of Our Lady of Aparecida - 7 min walk - 0.6 km
Aparecida Market - 12 min walk - 1.0 km
Padre Vitor Coelho de Almeida Event Center - 15 min walk - 1.3 km
Aparecida Shopping Center - 17 min walk - 1.4 km
Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) - 3 min drive - 2.5 km
Getting around
Pindamonhangaba Railway Station - 35 min drive
Restaurants
Ana Café - 10 min walk
Obelisco Café Bar - 10 min walk
Restaurante e Churrascaria Dois Irmaos - 18 min walk
Griletto - 7 min walk
McDonald's - 7 min walk
About this property
Portal Palace Hotel
Portal Palace Hotel offers a great location, putting you within a short 10-minute walk of Basilica of the National Shrine of Our Lady of Aparecida. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
Languages
Portuguese
At a glance
Hotel size
50 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Uncovered on-site self-parking (BRL 35.00 per night)
Off-site parking within 328 ft (BRL 35.00 per night), from 6:00 AM to 8:30 PM; booking required
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Restaurant
Bar/lounge
Services
24-hour front desk
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
More
Housekeeping (on request)
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Uncovered self-parking costs BRL 35.00 per night
Parking is available nearby and costs BRL 35.00 per night (328 ft away; open 6:00 AM to 8:30 PM)
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Portal Palace Hotel Hotel
Portal Palace Hotel Aparecida
Portal Palace Hotel Hotel Aparecida
Frequently asked questions
Does Portal Palace Hotel offer free cancellation for a full refund?
Yes, Portal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Portal Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Portal Palace Hotel?
Yes. Self-parking costs BRL 35.00 per night.
What are the check-in and check-out times at Portal Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
Are there restaurants at or near Portal Palace Hotel?
Yes, there's an on-site restaurant.
What's the area around Portal Palace Hotel like?
Portal Palace Hotel is a short 7-minute walk from Basilica of the National Shrine of Our Lady of Aparecida and 11 minutes' walk from Aparecida Walkway.
Portal Palace Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
18 Dec 2023
Terrible experience. Got locked out of the room and had to wait almost an hour to get the locksmith to open the door… Property in need of desperate renovations. Don’t stay there, trust me
Alessandra
Alessandra, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Dec 2024
Arnaldo
Arnaldo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Muito bom
A estadia foi curta, a acomodação que ficamos foi ideal, com um belo cafe da manhã de excelência!!!
Carmen
Carmen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Rilsiane
Rilsiane, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
Recepção muito boa. Funcionários educados e prestativos. Café da manhã muito bom e com diversidade. Camas confortáveis e chuveiro quente. Falta um estacionamento.
Maria
Maria, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Armelinda
Armelinda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Lugar bem legal,limpo e bem recepcionado
Francielson
Francielson, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
erico gedeao
erico gedeao, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Oct 2024
Elisangela
Elisangela, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Foi positiva a minha experiência de estadia no hot
Verified traveller
3-night trip
Verified Hotels.com guest review
4/10 Fair
4 Oct 2024
Limpeza horrível. Porta do Box não fecha… diz ter estacionamento e não tem. Mesmo sendo um preço baixo, a limpeza pode ser mto melhor.
Samara
Samara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Atendeu as necessidades da minha família
Vanessa
Vanessa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Ótimo, tudo muito bom
Ficamos apenas 1 dia, mas tudo que tivemos acesso foi muito bem preparado, quarto limpo e organizado, toalhas cheirosas e muito limpas, camas e travesseiros confortáveis e o chuveiro INCRÍVEL. Os atendentes muito simpáticos e solícitos, o café da manhã muito bem servido e com várias opções. Recomendo muito o hotel, retornado a casa da Mãe, certamente o escolherei para ficar.
Gislaine
Gislaine, 1-night trip
Verified Hotels.com guest review
4/10 Fair
23 Sep 2024
Razoável, internet ruim não pegava, cama de casal é duas camas de solteiro unidas, no anúncio do hotel diz que tem estacionamento mais não é verdade o estacionamento é o do santuário e é pago.
Valdinei
Valdinei, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Renata Aparecida
Renata Aparecida, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Janice
Janice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Sep 2024
Wallacy
Wallacy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2024
Foi otima estadia, muito próximo do Santuario. Acomodacoes, refeicao excelentes.
Ieda M N
Ieda M N, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 Aug 2024
Maria de F do C
Maria de F do C, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
José Carlos
José Carlos, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 Aug 2024
Deixou a desejar!
Não poderia esperar grande estadia de um hotel de baixo custo, mas tem coisas que não precisam de luxo ou dinheiro para fornecer, como a educação dos atendentes!
Fomos muito mal recebidos pelo rapaz da recepção.
O hotel não disponibiliza estacionamento (estava na descrição do mesmo).
Os lençóis e fronhas estavam sujos quando chegamos, o banheiro também!
O box do banheiro não fechava por completo, o que fez molhar todo o banheiro.
A ducha é muito boa, não tenho como falar mal.
O café da manhã também surpreendeu, básico mas muito bem servido.
Conclusão, espero não precisar voltar a me hospedar nele!
Matheus
Matheus, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
31 Jul 2024
Desapontada, limpeza do quarto e do banheiro muito ruim. Ficamos 3 dias hospedados, nem o básico como repor os papel higiênico fazem, tivemos que pedir na recepção. Ao tomar banho, o banheiro molha todo. Café da manhã razoável
Ricardo
Ricardo, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
30 Jul 2024
Telefone nao funciona tentarmos ligar varias vez para hotel nao conseguir / cama e muito ruim / travesseiro tambem era muito ruim / eu e minha esposa nao conseguimos dormir sem falar no barulho a noite toda: Nao recomendo