Perched on the edge of Umhlanga Rocks Beach, Hilton Garden Inn Umhlanga Arch offers an upscale retreat with a coffee shop, laundry facilities, and Together & Co Restaurant serving local and international cuisine. Guests can connect to free in-room WiFi while taking advantage of an outdoor pool with sun loungers or stay active at the 24-hour gym.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Airport transfer
Connecting rooms available
Bar
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness centre
Self parking
Room service
Coffee shop/cafe
Business centre
6 meeting rooms
Airport shuttle
Terrace
Feel at home (6)
Connecting/adjoining rooms available
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is ฿2,646
฿2,646
฿3,043 total
includes taxes & fees
2 Mar - 3 Mar
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Room, 1 King Bed with Sofa bed, Sea View
Room, 1 King Bed with Sofa bed, Sea View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Premium bedding
Separate bedroom
Blackout curtains
23.5 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Room, 2 Single Beds
Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
23.5 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Family Suite, Multiple Beds, Connecting Rooms
Family Suite, Multiple Beds, Connecting Rooms
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
2 bedrooms
Blackout curtains
Premium bedding
72.2 sq m
Ocean view
Sleeps 5
1 King Bed, 1 Single Sofa Bed and 2 Single Beds
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Premium bedding
Separate bedroom
48.7 sq m
City view
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Family Suite, Multiple Beds, Connecting Rooms
Family Suite, Multiple Beds, Connecting Rooms
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Premium bedding
2 bedrooms
72.2 sq m
Ocean view
Sleeps 5
1 King Bed, 1 Single Sofa Bed and 2 Single Beds
View all photos for Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Premium bedding
Separate bedroom
Blackout curtains
23.5 sq m
City view
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Room, 1 King Bed, Accessible
Room, 1 King Bed, Accessible
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
26.1 sq m
City view
Sleeps 2
1 King Bed
View all photos for Family Room, Multiple Beds, Connecting Rooms
At Hilton Garden Inn Umhlanga Arch, you'll be within a 15-minute drive of Durban Beach and Umhlanga Rocks Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Together & Co Restaurant, which serves local and international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights.
Languages
Afrikaans, English, Zulu
At a glance
Hotel size
203 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (ZAR 50.00 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Business centre
6 meeting rooms
Conference space (2121 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Terrace
24-hour fitness centre
An outdoor pool
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
49-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Restaurant dining guide
Special features
Dining
Together & Co Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 220 for adults and ZAR 110.00 for children
Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self-parking costs ZAR 50.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga
Frequently asked questions
Does Hilton Garden Inn Umhlanga Arch offer free cancellation for a full refund?
Yes, Hilton Garden Inn Umhlanga Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Umhlanga Arch?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Hilton Garden Inn Umhlanga Arch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Garden Inn Umhlanga Arch?
Yes. Self-parking costs ZAR 50.00 per day.
Is an airport shuttle service offered by Hilton Garden Inn Umhlanga Arch?
Yes, an airport shuttle is available. The charge is ZAR 350 per vehicle one-way.
What are the check-in and check-out times at Hilton Garden Inn Umhlanga Arch?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Umhlanga Arch?
No, this hotel doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
What is there to do at Hilton Garden Inn Umhlanga Arch and nearby?
Hilton Garden Inn Umhlanga Arch has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hilton Garden Inn Umhlanga Arch?
Yes, Together & Co Restaurant offers local and international cuisine.
What's the area around Hilton Garden Inn Umhlanga Arch like?
Hilton Garden Inn Umhlanga Arch is a short 8-minute walk from Umhlanga Hospital and 9 minutes' walk from Gateway Theatre of Shopping.
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Hilton Garden Inn Umhlanga Arch Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Jan 2025
Amazing.good location. Good service
Ebrahim
Ebrahim, 3-night trip
10/10 Exceptional
4 Jan 2025
Simply Amazing
This hotel is simply superb and sets the benchmark for quality service and occupant engagement . Simply sublime and highly recommended
M
M, 1-night trip
6/10 Good
15 Dec 2024
Not going to stay here again
Had to fight for a room with working air conditioning during a heat wave.
Hayden
Hayden, 2-night trip
8/10 Very good
13 Apr 2024
Would definitely come back
I enjoyed my stay at this magnificent and beautiful hotel with clean and decent room, variety at breakfast and a helpful staff.
Anthony Bernard
Anthony Bernard, 1-night trip
10/10 Exceptional
3 Jul 2022
Excellent hotel
Stayed there for 4 nights with my wife and three kids. It’s a beautiful hotel.
Mbulaheni
Mbulaheni, 4-night trip
10/10 Exceptional
9 Mar 2024
Really great!!!
MO
MO, 1-night trip
10/10 Exceptional
3 Jun 2024
Value for money
The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
Safeera
Safeera, 1-night trip
10/10 Exceptional
12 Apr 2023
New hotel, incredible views, EXCELLENT Housekeeping staff!
Nicole Michelle
Nicole Michelle, 2-night trip
10/10 Exceptional
6 Jan 2024
Family Vacation at the Hilton Umhlanga
Family friendly modern facility, close to amenities. Good value for your money. Perfect place to stay for families and couples. Clean rooms,bathrooms and friendly staff. Safe parking areas. Restaurants walking distance from the hotel...
Marlene
Marlene, 2-night trip
10/10 Exceptional
19 Jan 2024
Luxury hotel
Clean like brand new. Good service. Little bit far from beach and restaurants.
Ari
Ari, 1-night trip
4/10 Fair
21 Aug 2024
Double charged for room. Be careful.
Ben
Ben, 2-night trip
10/10 Exceptional
20 Jul 2023
Friendly and clean. good service
MR
MR, 1-night trip
10/10 Exceptional
7 Aug 2023
Excellent
Nabila
Nabila, 1-night trip
10/10 Exceptional
18 Jul 2023
Excellent
JT Supply Chain Solution
JT Supply Chain Solution, 2-night trip
6/10 Good
17 Jan 2024
Below expectations.
Busisiwe
Busisiwe, 2-night trip
8/10 Very good
23 Apr 2024
Alittle more attention to detail
Beautiful hotel however when u check in late and have no towels, room not set up properly and hot water doesnt work efficiently it doesnt make for a great stay. However housekeeping and reception did apologise and try to rectify the issues.
Zakiyya
Zakiyya, 1-night trip
8/10 Very good
2 May 2023
Showers terrible
Nafiesa
Nafiesa, 4-night trip
2/10 Poor
25 Jul 2023
Bad Service
We requested an early Check In and this was not possible. Secondly at the time of the Check In One of the Rooms we had booked was not ready. The Bathroom in the Main Bedroom was Not Cleaned Properly. The Sleeper Couch was not made when we requested it to be made. The Complimentary Food was not served as promised. There were numerous Service Level Problems.
Verified traveller
2-night trip
4/10 Fair
30 Mar 2023
Awful
The hotel was not up to standard. I had a quarter of a roll for toilet paper. Which is disgusting in my opinion. Its practically been used so much. Then they dont have individual use shampoo, lotion and body wash. It is in mass bottles, atrached in the bathroom & to the sink. This is so sketchy. What if other guests put stuff in there amd i have to now use it. This i would expect from a 2 star. To save costs. Not a reputable brand like the Hilton, a 4 star hotel!!
Clarissa
Clarissa, 1-night trip
2/10 Poor
22 Jan 2023
The hotel is very cold and staff very direct, and unwelcoming
The room service, don’t pick up, so does housekeeping. U have to resort to calling front desk for assistance.
Took the housekeeping 3 hours to bring me a camp cot. No breakfast to the room, via room service!!!
Omg, how can u not have room service.
Further to that, you have to pay for your parking. r50 a day! Rip off!
What do u get as a guest? Nothing but free bottle water ?
For Hilton group, I was disappointed !
Hope you use this to better your service
Renisha
Renisha, 1-night trip
6/10 Good
13 Feb 2025
Hotel molto bello e nuovo
Colazione poco fornita
Durante la notte sono stato disturbato dal sistema dellaria condizionata che emetteva degli strani suoni
Andrea
Andrea, 1-night trip
6/10 Good
7 Feb 2025
Hilton Garden Inn Uhmlanga
Bra läge i lugnt och säkert område.
Rätt litet rum med både dåligt vattentryck och dusch attnet blev aldrig varmt.