4/10 Fair
28 Jul 2024
I asked the hotel to exchange the boiling pot which was too dirty to use.
Because there is no one to help at the front desk during all 2 nights stay so I asked that by email.
They apologized and promised to exchange or clean it by e mail.
But they didnt.
They even had no effort to explain that they couldn't help us.
When I complained again they said it's because of lime. But I'm sure that it was kind of oil...
And the air conditioner is dirty so the air from it made us sick.
I understood there are two bathrooms but actually one but seperated. (1toliet without shower facility and 1 bathroom) I felt cheated. I hope no one would be confused like me.
There are so many ants around. So you can catch them on your face or arm while sleeping.
The most terrible thing is there was no one to help us.
I hope this review would make its sevice better.
SHINHYE
SHINHYE, 2-night family trip
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