The service provided by the front desk staff was great. The resort itself in its entirety is beautiful and has everything you could want. I was put in the Executive Suite bungalows. They were conveniently located right next to main hotel, and were quiet and had plenty of parking right next to my room, but they were severely outdated. I saw housekeeping come through every day, but when the carpet, bathroom sink and tiles are stained from age, and the wallpaper is starting to peel, it just doesn’t feel clean, you know? The bed was very comfy, though! My overall rating is, meh.