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Hotel Santa Cruz

3.0 star property
Tlalnepantla de Baz hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Cruz

Interior entrance
Individually decorated, desk, iron/ironing board, free WiFi
Individually decorated, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • Free parking
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Vending machine
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Free toiletries
The price is $21
includes taxes & fees
$17 per night
Jan 1 - Jan 2, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite | Individually decorated, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Ensuite

Highlights

Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed, Private Bathroom

Junior Single Room, 1 King Bed, Private Bathroom | Bathroom | Shower, free toiletries, hair dryer, towels

Junior Single Room, 1 King Bed, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom | Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom | Individually decorated, desk, iron/ironing board, free WiFi

Basic Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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Front of property

Hotel Mallorca

Free parking
Free WiFi
Restaurant
Bar
6.0 out of 10, (774)
The price is $35
includes taxes & fees
$30 per night
Jan 4 - Jan 5, 2025
Hotel Mallorca
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About the neighborhood

Map
Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090

What's nearby

  • Mexico City Arena - 5 min drive - 5.4 km
  • Mundo E Shopping Center - 6 min drive - 4.8 km
  • Plaza Satelite Shopping Center - 6 min drive - 5.6 km
  • Toreo Parque Central - 10 min drive - 11.2 km
  • Basilica of Our Lady of Guadalupe - 12 min drive - 12.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 35 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 45 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58 min drive
  • Tlalnepantla de Baz Station - 4 min drive
  • San Rafael Station - 6 min drive
  • Mexico City Fortuna Station - 7 min drive

Restaurants

  • ‪Tacos el Amigo - ‬10 min walk
  • ‪Rock 2000 - ‬12 min walk
  • ‪Barbacoa Alex - ‬13 min walk
  • ‪Tacos de Carnitas "El Paisa - ‬7 min walk
  • ‪Pasteleria Macram - ‬12 min walk

About this property

Hotel Santa Cruz

Hotel Santa Cruz puts you within a 15-minute drive of Basilica of Our Lady of Guadalupe and Angel of Independence Monument. For a bite to eat, guests can check out Comedor Los Tulipanes, which serves breakfast, lunch, and dinner. Also, Paseo de la Reforma and Palacio de Bellas Artes are within a short drive.

Languages

Spanish

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium digital channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Comedor Los Tulipanes - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz

Frequently asked questions

Does Hotel Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Cruz?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santa Cruz?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santa Cruz?
Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Santa Cruz?
Yes, there's an onsite restaurant, Comedor Los Tulipanes.

Reviews

6.8

Good

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Good for a 1 night stay.
Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel.
Patricia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it.
Molly, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The vibe was a little creepy but generally okay
Carmen Madeline, 1-night trip
Verified Expedia guest review

10/10 Exceptional

More stuff low employees especially in the kitchen
fausto, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

2/10 Poor

Rosalynn, 3-night trip
Verified Expedia guest review

2/10 Poor

Alexis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norma, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Muy ruidoso.
Habia mucho ruido de niños corriendo y gente hablando fuerte y gritando. Había estado antes en el hotel y en general bien, pero en esta ocasión muy incómodo tanto ruido.
1-night trip
Verified Hotels.com guest review

4/10 Fair

El persona de recepción es poco amable
Lizeth Eloisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buena atención
Buena atención
Carlos, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Realmente no dejan entrar al turista mal los gremios deben unirse para que esto no suceda
ROGERT, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Está en buenas condiciones, el cuarto doble tenía lo necesario para nuestra estancia,jabón , shampoo,toallas, etc
Emma, 2-night family trip
Verified Expedia guest review

6/10 Good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Aleksandre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aleksandre, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hice mi reserva, la aplicación me cobró pero en el hotel tuve que volver a pagar pues mi reserva no estaba registrada
Alejandro, 1-night trip
Verified Hotels.com guest review

6/10 Good

.
Axel Eduardo, 2-night trip
Verified Expedia guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

8/10 Very Good

4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Una opción a buen costo.
El personal es amable y con disponibilidad. Habitación amplia y limpia, agradable para descansar. Las instalaciones no estan lujosas, pero son funcionales. Costos accesibles.
4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Pues la comida muy rica lo que no me gustó que hasta algo solo
Celene Yaren, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Graciela Teresa Carrera, 1-night trip
Verified Expedia guest review