We went to a concert at Allstate arena, we walked to the venue! The hotel was clean, friendly staff, and the room was spacious. I have a to say the assistant manager (3-11 shift) was excellent. They we're short staff (like pretty much every place you go now), he was running around doing multiple jobs at the same time! We had to wait 10 minutes to check in, yet when we realized it was because they literally had no staff, we were impressed about his performance! He was attentive, friendly, and never expressed frustration or stress out attitude! That's great customer service!