First time stayed at this hotel was about 12yrs ago. I recall it was wonderful, it was clean, very centrally located in Shinjuku, service was awesome. After stayed here for a few more times, we kinna stayed elsewhere due to the food choices in other hotel. This time, after not staying at this hotel for a long long time, we decided to stay here again. It was a bad choice. The hotel condition deterrioted tremendously. There were stuffs (dirt) on the carpet outside my room on the hallway throughout my stay, which tells me that the hotel staff NEVER vacuum the carpet (we stayed for over 2 weeks!). Inside the room, the condition wasn't good neither, the furnitures were chipped, wall paper torn, wall corners chipped ... towels thin / old, Just NOT what it used to. Service wasn't way different than before - got alot worst. It very likely will be our last time staying at this hotel.