Mainstay Suites Knoxville Airport

2.5 star property
City centre Alcoa hotel with 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Suite, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Seasonal outdoor pool, open 10 AM to 10 PM, pool loungers
Lobby
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Non-smoking
  • Gym
  • Pet-friendly
  • Free breakfast

Main amenities (12)

  • Weekly housekeeping
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
The price is ฿2,925
฿3,386 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
Blackout curtains
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Double Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 23 King Beds and 1 Double Sofa Bed

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About the area

Map
361 Fountain View Cir, Alcoa, TN, 37701

What's nearby

  • Maryville College - 5 min drive
  • Blount County Historical Museum - 5 min drive
  • Cades Cove Museum - 5 min drive
  • Foothills Mall - 6 min drive
  • University of Tennessee - 16 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 5 min drive

Restaurants

  • ‪Texas Roadhouse - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Mainstay Suites Knoxville Airport

Enjoy your visit to Alcoa with a stay at Mainstay Suites Knoxville Airport. Guests can take a dip in the seasonal outdoor pool, or visit the 24-hour fitness centre for a workout. Fellow travellers like the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 81 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 4:00 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (1 total, up to 9 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool loungers

Facilities

  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Weekly housekeeping

Fees & policies

Refundable deposits

  • A damage deposit of USD 250 will be collected before check-in

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM
  • The seasonal pool is open from May to October

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Frequently asked questions

Does Mainstay Suites Knoxville Airport offer free cancellation for a full refund?
Yes, Mainstay Suites Knoxville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mainstay Suites Knoxville Airport?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Mainstay Suites Knoxville Airport?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of USD 20 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Mainstay Suites Knoxville Airport?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Mainstay Suites Knoxville Airport?
Check-in start time: 3 PM; check-in end time: 4:00 AM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Mainstay Suites Knoxville Airport and nearby?
Have fun with activities such as hiking, mountain biking and rock climbing, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring. Enjoy amenities such as a seasonal outdoor pool and a 24-hour fitness centre.
Does Mainstay Suites Knoxville Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Mainstay Suites Knoxville Airport like?
Mainstay Suites Knoxville Airport puts you in the heart of Alcoa. Popular attractions include Great Smoky Mountains National Park, which is 31 minutes away by car.

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

James, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Do better!
I have stayed here previously & I had a great time. This time however I was very upset. First there was hair in the sink & bathroom floor. The corners in the bathroom were caked with yuck! The bed was not clean, there was crumbs under the blanket & the cover was stained with a yellow substance. Then when I opened the cupboard to get a cup there was a bug…I’m sure you can guess what type. The children next door were jumping on the bed & running something along the wall till late. Even after asking for a new room. I come to the area to work with the homeless & veterans. I donate my time & don’t have money to spare. I would have changed hotels if I could’ve. Very disappointed as I had a great stay previously.
Melinda, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Greg, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty and Disgusting
There were bugs in the cabinet with the glasses and the glasses and drinkware were very dirty. I checked out 2 hours after I checked in because of these reasons.
Dwayne, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice room decent price
Everything was satisfactory. Arrived 30 minutes before check. Unfortunately was not able to get a room early. The staff were friendly. The room was clean. The mattress is a lot softer than I prefer so that caused a few problems but those are me problems not the hotel problems.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid
There were dirty clothes in the room. The room was extremely decrepit and just oddly set up. The carpet was ancient. The bathroom was newer and clean, and the staff was very nice. The breakfast was unexpectedly good.
Erin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 3-night trip
Verified Hotels.com guest review

6/10 Good

It was not completely clean. Found filth and a rubber glove under the pullout mattress.
Tara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 1-night trip
Verified Expedia guest review

6/10 Good

The room had an unpleasant odor and wasn’t as clean as I would like. The smell was the worst part. I’m having to wash everything that was in my suitcase. I would not stay there again but it served the purpose for this trip. There are some good restaurants nearby (Blue Moose and Kickback Jacks).
Ronald S, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chasity, 2-night trip
Verified Orbitz guest review

4/10 Fair

JUNYA, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Had an easy and nice stay here while visiting friends and family
Jennifer, 2-night family trip
Verified Expedia guest review

8/10 Very good

Show at the shed
Went to the shed in maryville tn to see a concert instead of driving home decided to get a room before hand it was great location and breakfast was good
Jeff, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Steve, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice family location
It was very clean and had plenty of room
Jennifer, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thumbs up
Great place to stay , little dated ,but clean and friendly service
Valer, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Room was adequate. There were areas of the room unfinished (bathroom under sink).
Craig, 2-night family trip
Verified Expedia guest review

8/10 Very good

It's and extended stay location. You don't have to eat out.
Michael, 4-night romance trip
Verified Expedia guest review

6/10 Good

Lack of communication. They called me on a Friday to say they needed to change my room for tile repairs on Sunday but change didn't hapoen until Tue evening. Then room felt like a downgrade. Other than that not bad
Elisa, 7-night business trip
Verified Expedia guest review

8/10 Very good

Jo Elaine, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sylvia, 1-night trip
Verified Expedia guest review

4/10 Fair

Justin or Catherine, 2-night trip
Verified CheapTickets guest review

8/10 Very good

Oh, yeah?
I enjoyed the room with kts amenities, the full kitchen, couch, eating bar, and the updated bath and charge centers. However, the AC did not run according to the thermostat, just on or off. The toilet seat was broken and needed replacing. You can hear people in the hallway quite easily. Breakfast standard acceptable, nothing grand, basic. Some staff friendly, one argumentative. I would stay there again.
Barry, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very nice spacious room that was very clean for a reasonable price One complaint: the water barely got warm and the shower head was clogged and was not functional at all. I had to take a bath.
Melissa, 1-night trip
Verified Expedia guest review