Chiangmai Thai Restaurant Surfers Paradise - 8 min walk
Nosh Pan Asian - 8 min walk
Castaway Coffee Bar - 9 min walk
Priya's Indian Restaurant - 10 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Ruby by Serain Residences
When you stay at Ruby by Serain Residences, you'll be within a 15-minute walk of Surfers Paradise Beach and Cavill Avenue. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. A terrace and a garden are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The property is only a short walk to public transportation: Cypress Avenue Station is 7 minutes away.
Languages
Chinese (Mandarin), English
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transport
Free secured self-parking on site
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Electric kettle
Cleaning supplies
Cookware/dishes/utensils
Toaster
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per day
Bathrooms
Bath or shower
Towels provided
Hairdryer
Shampoo
Toilet paper
Soap
Free toiletries
Living spaces
Dining room
Sitting area
Entertainment
LED TV
Outdoor areas
Furnished balcony/patio
Terrace
Barbecue
Garden
Outdoor furniture
Laundry
Washer/dryer
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Smoke-free property
Services and conveniences
Daily housekeeping
Guidebooks/recommendations
Iron/ironing board
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
7 rooms
Fees & policies
Refundable deposits
A damage deposit of AUD 300 will be collected before check-in
Optional extras
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for AUD 50.0 per day
Policies
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property is professionally cleaned.
Also known as
Ruby Apartment By Hostrelax
Ruby by Serain Residences Apartment
Ruby by Serain Residences Surfers Paradise
Ruby by Serain Residences Apartment Surfers Paradise
Frequently asked questions
Is there a pool at Ruby by Serain Residences?
Yes, there's an outdoor pool.
Are pets allowed at Ruby by Serain Residences?
Sorry, pets aren't allowed.
Is parking offered on site at Ruby by Serain Residences?
Yes, there's free self parking.
What are the check-in and check-out times at Ruby by Serain Residences?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Ruby by Serain Residences and nearby?
Ruby by Serain Residences has an outdoor pool and a fitness centre, as well as a garden.
Does Ruby by Serain Residences have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
Does Ruby by Serain Residences have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Ruby by Serain Residences like?
Ruby by Serain Residences is located near Budds Beach in Surfers Paradise, a short 7-minute walk from Cypress Avenue Station and 9 minutes' walk from Surfers Paradise Beach.
Ruby by Serain Residences Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Amenities
7.4/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
6/10 Good
15 Jun 2024
Property was good, clean and conveniently located. Communication leading to check in really soured the experience
Kenneth William
Kenneth William, 2-night trip
Verified Expedia guest review
2/10 Poor
5 Apr 2024
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Jan 2024
A bit iffy
The hotel was in great proximity to everything we needed. Great parking, easy access with keykards but also secure.
The apartment itself was quite dirty. Lots of dust which triggered asthmatics. Also the batteries need to be changed in the smoke detection, beeping through the night.
The floors had not been clean and toenails were in the carpet. The air conditioner in the 2nd bedroom was leaking onto the wardrobe door and carpet.
The main concern was the bed in the main bedroom. The sheets had makeup on them and there were visible handprints on the headboard in what looked like lubricant. With no other option of spare blankets, we had to sleep on the bed. Not cool.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
21 Jan 2024
Keeli
Keeli, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
14 Jan 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2023
Brett
Brett, 6-night trip
Verified Hotels.com guest review
4/10 Fair
20 Dec 2023
Stephen
Stephen, 4-night trip
Verified Wotif guest review
10/10 Exceptional
10 Dec 2023
Luca
Luca, 1-night trip with friends
Verified Wotif guest review
8/10 Very good
19 Nov 2023
Prooerty was well managed as didnt realise was schoolies time but was still quiet & security was good. Was a good stay
Michael
Michael, 1-night trip
Verified Wotif guest review
2/10 Poor
22 Aug 2023
Where do I start, the treasure hunt for the keys. The second key in a different location🙄 The apartment was dirty and run down and depressing. 3 knives, 3 forks, 3 spoons, what’s with that😡 too bad if you want to have anyone around for a bbq, I went out and brought more cutlery. Everything was cheap and nasty. Will never stay there again.
David
David, 11-night romance trip
Verified Expedia guest review
2/10 Poor
15 Apr 2023
Amrit
Amrit, 4-night trip
Verified Wotif guest review
10/10 Exceptional
17 Jul 2022
Casey
Casey, 2-night trip
Verified Hotels.com guest review
4/10 Fair
14 Dec 2021
terrible communication. No one is going to answer the phone after hours. No staff to get help. If you are checking in after hours, be careful because they will never going to answer the call if you need help.
We couldn’t check in because they haven’t send us the check in details and we were trying to get help but no one answers the phone nor reply to my email for quite a long time. Very disappointing with the communication.
Aya
Aya, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Apr 2021
Nice and clean property.
Great size for a family of three. Close to everything but can be quite noisy because of the hotel next door.
Verified traveller
1-night family trip
Verified Wotif guest review
2/10 Poor
11 Apr 2021
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
28 Mar 2021
Verified traveller
1-night trip
Verified Wotif guest review
10/10 Exceptional
26 Mar 2021
The quality of accommodation was to a high standard, beautiful building. I would like to see the bar area being used for what it is. The area could be heartbeat of the hotel and GP would be the big winner.