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Kobe Bay Sheraton Hotel & Towers

4.0 star property
Kobe hotel with 4 restaurants and 3 bars/lounges

Choose dates to view prices

Photo gallery for Kobe Bay Sheraton Hotel & Towers

Relax in a serene hot tub surrounded by natural views.
Enter the Kobe Bay Sheraton Hotel, where a curved glass door welcomes you to a well-lit entrance area.
Meet in style with a spacious desk and comfortable seating for up to guests, offering a city view.
Enjoy a city view from the comfort of your room, featuring a neatly made bed and a cozy reading nook.
Enjoy a panoramic view of the city from our stylish bar area, featuring a long counter and comfortable seating.
In Higashinada, Kobe Bay Sheraton Hotel & Towers offers an oasis of relaxation with a sauna, onsen and spa treatments. Indulge in delicious breakfast at one of the 4 on-site restaurants or unwind in the garden. Guests can also enjoy a coffee shop/cafe, free WiFi and tennis courts.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Indoor pool
  • Hot springs
  • Nightclub
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Playground on-site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ฿4,269
฿5,231 total
21 Aug - 22 Aug

Room options

View all photos for Deluxe Room, 1 Double Bed

Two single beds with white linens, a desk, and a table in a clean and inviting space.

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Single Bed, Tower

Two large beds with matching headboards and footboards, each with white linens and pillows, are positioned in this hotel room.

Club Suite, 1 Single Bed, Tower

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premier Twin Room, 1 Single Bed, Ocean View

Two single beds with white linens, a desk, and flat-screen TV.

Premier Twin Room, 1 Single Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Single Bed, Corner

Two large beds with white linens, a sofa, and a desk with a chair and lamp.

Room, 1 Single Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 Single Bed, Mountain View

Enjoy a comfortable stay with a large bed, desk, and TV, plus a city view from the large window.

Deluxe Room, 1 Single Bed, Mountain View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed

Relax in comfort with a large bed, sofa, and TV in this inviting space.

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable workspace.

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Enjoy a comfortable stay in this cozy room featuring a large bed, flat-screen TV, and desk with lamp.

Premier Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Ocean View

Enjoy a comfortable stay in this well-appointed room with a large bed, dining area, and entertainment options.

Room, 1 Double Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Single Bed

Two large beds with white linens and a wooden headboard offer a comfortable retreat with a city view.

Deluxe Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Room

Cozy retreat with a neatly made bed, bedside lamp, and comfortable seating area.

Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for Twin Room, 1 Single Bed

Two large beds with matching headboards and bedside tables offer a comfortable retreat.

Twin Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032

What's nearby

  • Dekapathos - 7 min walk - 0.7 km
  • Kobe University - 7 min drive - 5.9 km
  • Port of Kobe - 14 min drive - 12.1 km
  • Kobe Animal Kingdom - 16 min drive - 14.3 km
  • Kobe Harborland - 17 min drive - 11.9 km

Getting around

  • Kobe (UKB) - 29 min drive
  • Osaka (ITM-Itami) - 39 min drive
  • Osaka (KIX-Kansai Intl.) - 55 min drive
  • Kobe Hanshin Sumiyoshi Station - 5 min drive
  • Kobe Hanshin Mikage Station - 5 min drive
  • Kobe Ogi Station - 5 min drive
  • Island Kitaguchi Station - 8 min walk
  • Island Center Station - 8 min walk
  • Marine Park Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪鉄板焼 - ‬3 min walk
  • ‪サイゼリヤ - ‬8 min walk
  • ‪マクドナルド - ‬8 min walk
  • ‪TULLY'S COFFEE 神戸ファッションマート店 - ‬10 min walk
  • ‪アーバングルメポート - ‬7 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Hotel & Towers features a nightclub and puts you within a 15-minute drive of Meriken Park and Hanshin Koshien Stadium. You can indulge in Thai massages, facials or aromatherapy, and Kobe Grill, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The property is only a short walk to public transportation: Island Kitaguchi Station is 8 minutes and Island Center Station is 8 minutes.

Languages

English, Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 270 rooms
    • Arranged over 21 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Tennis lessons
  • Hot springs

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar in bath
  • Transfer shower
  • Lever door handles
ROOM

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Dining

Kobe Grill – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Teppanyaki Kobe Grill – This steakhouse specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Suikyoen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Matsukaze – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Garden Cafe (Buffet) – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle service is offered for an extra charge of JPY 1800 per person (one way)

Children & extra beds

  • Airport shuttle service for children costs JPY 900

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Towers
Kobe Bay Sheraton Hotel
Kobe Sheraton
Sheraton Kobe
Kobe Bay Sheraton Hotel Towers
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe
HELP_OUTLINE

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers offer free cancellation for a full refund?

Yes, Kobe Bay Sheraton Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Bay Sheraton Hotel & Towers?

Yes, there's an indoor pool.

Are pets allowed at Kobe Bay Sheraton Hotel & Towers?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Kobe Bay Sheraton Hotel & Towers?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Kobe Bay Sheraton Hotel & Towers?

Yes, an airport shuttle is available. The charge is JPY 1800 per person one way.

What are the check-in and check-out times at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Kobe Bay Sheraton Hotel & Towers and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 3 bars and a nightclub. Kobe Bay Sheraton Hotel & Towers also has a 24-hour fitness centre and a sauna, as well as a garden.

Are there restaurants at or near Kobe Bay Sheraton Hotel & Towers?

Yes, there are 4 on-site restaurants, featuring French cuisine.

What's the area around Kobe Bay Sheraton Hotel & Towers like?

Kobe Bay Sheraton Hotel & Towers is a short 8-minute walk from Island Kitaguchi Station and 10 minutes' walk from Dekapathos.

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Kobe Bay Sheraton Hotel & Towers Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nice hot spring bath
Takahiro, 1-night trip

10/10 Excellent

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Eugene, 6-night trip

10/10 Excellent

The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Schoni, 1-night trip

6/10 Okay

m.. m vxvfhjfjfhhxjxjdjfj
alberto, 2-night trip

4/10 Poor

No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Steven, 1-night trip

8/10 Good

Hiroko, 1-night trip

4/10 Poor

2025/5/18泊19日チェックアウト ①アメニティは充実していたが、湯沸かしポットが無かったのは残念でした。付随するティバッグも、 ② 18時前にチェックインのみし、フロントの前クローク横でキャリバッグから近隣に住む者に渡す荷物だけ出し外出、21時前にホテルに戻ると預けておいたキャリーバッグがポツンと一つだけ置いてありタグも何もついていなかった、私もフロントには声もかけず自分のものだったのでそのまま920号室へ。しかし他人様が故意に持ち去ることもできることに気が付いた。。 そしてもう一つバッグの外ポケットに折り畳み傘を入れていたが折り畳んでも外に飛び出した状態だった為にそのままバッグに納め、着替え程度の物だけだったので鍵もかけず外出しました。部屋に入りバッグを開けると何故か日傘の柄が折れて外れた状態で入っていた。 鍵をかけなかった私にも落ち度もあり、貴ホテルにチェックインする前にホテル・オークラのシャトルバス利用の際のバスのトランクに入れてもらう際か出してもらう際に折れたのか、、、？しかし、貴ホテルでバッグの外ポケットから中にしまう時には折れていなかった。当日なり翌日にでも言うべでしたし、今更申し上げても仕方ないことですがホテル側？、貴ホテルフロントは宿泊客じゃなくても出入りは自由なため誰かが？と言うこともありますが人様を疑うことにも抵抗がありそのままにしていたが、一つの事例として口コミさせていただきます
YOSHIKO, 1-night trip

10/10 Excellent

ＧＷ後、温泉に惹かれ久々に宿泊しました。クラブフロアの2人部屋はじゅうぶん広く、清潔、リニューアル直後のようにピカピカ、綺麗でした。ラウンジで無料の飲み物をいただきながら六甲の景色を見て一息。到着からリラックスできました。 温泉は、露天風呂、打たせ湯他いくつかの風呂があり、旅館や健康ランドよりリラックスできるくらい良かったです。2014年からニュー淡路が経営しているとのことで納得でした。温泉フロアにもラウンジがあり、無料、有料の飲み物がありました。 クラブラウンジでは、夕方からトワイライトタイムでオードブルとスナック、スパークリングワインでまたまたのんびりしました。 アルコールメニューも多くついつい飲み過ぎには注意かも。 暗くなってからの神戸夜景はまことにきれいでした。 翌日は１階で朝食ビュッフェをいただき、オムレツ、フレンチトーストなど食べきれないほどのたくさん種類がありかつ美味でした。その後、フィットネスフロアのジャグジーでさらにのんびり、すべてのスタッフが優しくて満点のホテルでした。
TAKAHIRO, 1-night trip

6/10 Okay

レストランで店員に当たり散らしている方が目に入ったのは残念でしたが、それ以外は大浴場もあるマリオット系ということで満足できました。大浴場のシャンプーやコンディショナーも室内にあるものと同じブランドものに揃えていただけると、さらに良いかもしれません。
Shinsuke, 1-night trip

10/10 Excellent

Takaya, 1-night trip

10/10 Excellent

みなさんとても笑顔が素敵

4度目の利用ですが朝食レストランのマネージャーの方及び働いてるみなさん いつもご親切です。 食事も美味しいし温泉は最高でした。 又行きなくなるホテルです。
Misook, 1-night trip

10/10 Excellent

YUKI, 1-night trip

10/10 Excellent

Hayato, 1-night trip

8/10 Good

Hiroko, 1-night trip

10/10 Excellent

Takaya, 1-night trip

2/10 Terrible

Toru, 1-night trip

10/10 Excellent

Pedro, 2-night trip

10/10 Excellent

1-night trip

10/10 Excellent

朝食ビュッフェがヤバい。世界一かも
Kunihiko, 1-night trip

10/10 Excellent

Sena, 1-night trip

10/10 Excellent

naomitsu, 3-night trip

10/10 Excellent

Min Gu, 4-night trip

10/10 Excellent

チェックイン、チェックアウトがもう少しスムーズになりませんかね？！
Takada, 2-night trip

10/10 Excellent

Pam, 2-night trip

4/10 Poor

T, 1-night trip