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The Gallery Apartments

3.0 star property
Find relaxation on sun-kissed beaches or by the infinity pool with breathtaking views. Unwind with loved ones over cocktails from one of two bars.

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Photo gallery for The Gallery Apartments

2 outdoor pools, an infinity pool, pool umbrellas, pool loungers
2 outdoor pools, an infinity pool, pool umbrellas, pool loungers
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Ecotours
At The Gallery Apartments, experience the warmth of a family-friendly hotel near Quinta Avenida. Take advantage of 2 outdoor pools and an infinity pool with sun loungers and pool umbrellas, then unwind at the rooftop terrace or indulge in a hot stone massage at The Gallery Spa. With free WiFi, express check-out, and concierge services to make your stay seamless.

Reviews

6.0 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Connecting rooms available
  • Pool
  • Non-smoking

Main amenities (12)

  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour health club
  • Sauna
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Supervised childcare
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Premier Apartment, 2 Bedrooms

Terrace/patio

Premier Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 110 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

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About the area

Map
Av Constituyentes esquina, 15 Avenida Nte Mz 79, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk
  • Quinta Avenida - 4 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬3 min walk
  • ‪Suerte de Churro - ‬1 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬1 min walk

About this property

The Gallery Apartments

The Gallery Apartments features a rooftop terrace and puts you within a five-minute walk of Quinta Avenida. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a poolside bar and a 24-hour health club.

Languages

English, Spanish

At a glance

DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Supervised childcare
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare
  • Toys

What to do

  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Snorkelling nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Communal living room
  • 24-hour health club
  • 2 outdoor pools
  • Infinity pool
  • Rooftop pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

The Gallery Spa has 2 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 250 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Electricity fee: USD 0.25 per stay for use over 16 kWh

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-in between 8:30 PM and 8:00 PM can be arranged for an extra charge of USD 20
  • Air conditioning is available for an extra charge

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

The Gallery Apartments Hotel
The Gallery Apartments Playa del Carmen
The Gallery Apartments Hotel Playa del Carmen

Frequently asked questions

Does The Gallery Apartments offer free cancellation for a full refund?

Yes, The Gallery Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Gallery Apartments?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Gallery Apartments?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Gallery Apartments?

Yes, there's free self parking.

What are the check-in and check-out times at The Gallery Apartments?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Gallery Apartments?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at The Gallery Apartments and nearby?

Have fun with nearby activities such as skydiving and snorkelling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Gallery Apartments also has a 24-hour health club and a sauna, as well as an arcade.

Are there restaurants at or near The Gallery Apartments?

Yes, there's an on-site restaurant.

What's the area around The Gallery Apartments like?

The Gallery Apartments is in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach.

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The Gallery Apartments Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Un excelente y hermoso hotel . Solo les sugeriría cambiar los colchones por unos más cómodos. Todo increíble
Antonio, 8-night trip

6/10 Good

The lady who met us to check us in had great communication throughout our stay. The room we hired was small and had a linked door to the main apartment which we didnt like and so she came back the next day and offered us a studio with a small kitchenette. (Which we paid the difference) Good location only 5 minute walk to 5th Avenue. Small things could improve - 1. No iron in small apartment 2. Wifi password wasn't correct and had to message to get it 3. Coffee machine available but no mugs in room 4. Limited hot water in shower, only lasts a few minutes.
Mel, 4-night trip

2/10 Poor

Son unos bandidos tengan cuidado
Pague dos dias, mi vuelo salió demorado.Intenté comunicarme y absolutamente nadie responde..Tuve que dormir en otro lugar...Al dia siguiente me presenté en los condominios y las personas de recepción no tenían ninguna informacion de mi reserva...Me dijeron que como son departamentos tenía que comunicarme directamente con los dueños..Jamas respondieron insisto..Me robaron mi dinero y hoteles.com se limito simplemente a enviarles un correo...
Rafael, 2-night trip