Novant Health Matthews Medical Center - 3 min drive - 2.1 km
Sportsplex at Matthews - 5 min drive - 3.9 km
McAlpine Creek Greenway - 6 min drive - 5.2 km
Bojangles' Coliseum - 11 min drive - 12.3 km
SouthPark Mall - 16 min drive - 15.2 km
Getting around
Charlotte-Douglas International Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 30 min drive
Charlotte Station - 16 min drive
Restaurants
Chick-fil-A - 7 min walk
McDonald's - 5 min walk
Texas Roadhouse - 19 min walk
East 74 Family Restaurant - 3 min drive
Hibachi Buffet - 11 min walk
About this property
Hampton Inn by Hilton Charlotte/Matthews
When you stay at Hampton Inn by Hilton Charlotte/Matthews, you'll be within a 15-minute drive of Spectrum Center and Bojangles' Coliseum. For a workout, you can visit the fitness centre, or go for a morning swim at the outdoor pool. Also, NASCAR Hall of Fame and Charlotte Convention Center are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
91 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 5.12 per day)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 5.12 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews
Frequently asked questions
Does Hampton Inn by Hilton Charlotte/Matthews offer free cancellation for a full refund?
Yes, Hampton Inn by Hilton Charlotte/Matthews does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn by Hilton Charlotte/Matthews?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hampton Inn by Hilton Charlotte/Matthews?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn by Hilton Charlotte/Matthews?
Yes. Self-parking costs USD 5.12 per day.
What are the check-in and check-out times at Hampton Inn by Hilton Charlotte/Matthews?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hampton Inn by Hilton Charlotte/Matthews and nearby?
Hampton Inn by Hilton Charlotte/Matthews has an outdoor pool and a fitness centre.
Hampton Inn by Hilton Charlotte/Matthews Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Dec 2024
Cozy
The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
Nathan
Nathan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Jack
Jack, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Anthony
Anthony, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Really quiet area and uniquely located near lots of shopping and dining restaurants.
Malcolm
Malcolm, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 Oct 2024
Stay somewhere else!
The hotel was filthy!!!! Moldy, wet and smelled terrible. Housekeeping was very noisy going in and out of rooms that were being cleaned and ALWAYS letting the door slam with each entry or exit. No attention to detail, no care taken and saw a housekeeper walk past garbage on the floor. My friends and I picked it up. Disgusting hotel as well as many of the staff members.
Breakfast dining room lady was WONDERFUL, hard worker!
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
16 Sep 2024
Dirty, muggy rooms
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
First time at this location and service was great as always. The guest service representative was a dear.
Nina
Nina, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 Sep 2024
One of our rooms was saturated with mold
Andrye'l
Andrye'l, 1-night family trip
Verified Expedia guest review
6/10 Good
4 Sep 2024
Aaron
Aaron, 3-night trip
Verified Hotels.com guest review
4/10 Fair
4 Sep 2024
Kyle
Kyle, 4-night family trip
Verified Hotels.com guest review
6/10 Good
1 Sep 2024
Sara
Sara, 1-night trip
Verified Expedia guest review
8/10 Very good
25 Aug 2024
Would have rated higher if the pool had been open - maintenance in the summer was surprising
Robin G.
Robin G., 3-night family trip
Verified Expedia guest review
6/10 Good
22 Aug 2024
basic room
The hotel is understaffed
Long wait time at check in despite it being 7 .00pm.
No staff to clean the room or change towels
Given a room and found it was occupied and had to return to check in desk to get a new room.
peter
peter, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Very nice rooms and welcoming staff.
PAUL
PAUL, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Aug 2024
Friendly staff, clean rooms and breakfast area
Richard
Richard, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 Aug 2024
The air-conditioner in our room was so noisy.
Eula
Eula, 1-night family trip
Verified Expedia guest review
2/10 Poor
11 Aug 2024
Hampton by Hilton, Matthew’s NC
I was terrible. We specifically booked the hotel to use the pool and outdoor seating area after an all day car drive to attend my brother-in-law’s funeral. The funeral started at 1 pm. We got to the hotel at 1230 and had to wait at least 20-mins for anyone to show at the front desk which means we had to scramble and ended late at the funeral. Come to find out the pool is “under repair” and we can’t even use the outdoor sitting area to just get some air — we had to sit in the parking lot. When asked why it isn’t advertised that the pool area is closed they said it was on their website but it is not and it is not on Hotels.com either.
When we wanted to shower we noticed the shower doors were dirty and mold is growing inside the shower. Needless to say we didn’t shower. We were promised a gift card to remedy the inconvenience and I am still waiting.
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 Aug 2024
Donald
Donald, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
1 Aug 2024
Great spot
jane
jane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Jul 2024
Shawn
Shawn, 2-night trip
Verified Hotels.com guest review
2/10 Poor
22 Jul 2024
Ants in the breakfast area
Ryan
Ryan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Love this place
Brenda
Brenda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
Everything was kept and was clean and staff were friendly and helpful