Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 5 min walk - 0.4 km
Zermatt - Furi - 11 min walk - 1.0 km
Zermatt-Furi Gondola - 18 min walk - 1.6 km
Sunnegga Ski Resort - 20 min walk - 1.7 km
Getting around
Sion (SIR) - 103 min drive
Zermatt (QZB-Zermatt Train Station) - 3 min walk
Zermatt Gornergratbahn Station - 4 min walk
Zermatt Station - 5 min walk
Restaurants
McDonald's - 5 min walk
Golden India - 4 min walk
Fuchs - 7 min walk
Ristorante Pizzeria CasaMia - 4 min walk
Schweizerhof Kitchen - 5 min walk
About this property
Naco Aparthotel & Spa
Placing you only steps from Zermatt-Matterhorn Ski Paradise, Naco Aparthotel & Spa features snowboarding, sledging and snowshoeing. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A sauna and a steam room are offered, and apartments get the details right with dressing gowns and slippers. Fellow travellers say great things about the helpful staff.
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Property amenities
Ski
Close to ski runs, ski lifts and skiing
Pool/Spa
Indoor pool
Sunloungers
Sauna
Steam room
Full-service spa
Massages
Spa services
Internet
Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children stay for free (see details)
Kitchenette
Fridge
Stovetop
Oven
Electric kettle
Cookware/dishes/utensils
Dining
Free buffet breakfast available daily 7:00 AM–11:00 AM
Bedrooms
Hypo-allergenic bedding
Bed sheets provided
Bathrooms
Bath or shower
Hairdryer
Towels provided
Soap
Slippers
Dressing gowns
Toilet paper
Shampoo
Entertainment
Flat-screen TV with cable service
Outdoor areas
Terrace
Garden
Laundry
Laundry facilities
Work spaces
Desk
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Step-free path to entrance
Well-lit path to entrance
Smoke-free property
Services and conveniences
Daily housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Electrical adapters/chargers
Phone
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Free newspapers (reception)
Location highlights
In the mountains
Things to do
Sledging on site
Snowboarding on site
Snowshoeing on site
Bike hire on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
25 rooms
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:30 PM
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards.
This property is professionally cleaned.
Also known as
Naco Aparthotel Spa
Naco Aparthotel & Spa Zermatt
Naco Aparthotel & Spa Aparthotel
Naco Aparthotel & Spa Aparthotel Zermatt
Frequently asked questions
Does Naco Aparthotel & Spa offer free cancellation for a full refund?
Yes, Naco Aparthotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Naco Aparthotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:30 PM.
Are pets allowed at Naco Aparthotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Naco Aparthotel & Spa?
Sorry, there's no on-site parking at Naco Aparthotel & Spa.
What are the check-in and check-out times at Naco Aparthotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11:30 AM.
What is there to do at Naco Aparthotel & Spa and nearby?
Have fun with on-site winter activities such as snowboarding, snowshoeing and sledging. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Naco Aparthotel & Spa also has a sauna and a steam room, as well as a garden.
Does Naco Aparthotel & Spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, an oven and a fridge.
What's the area around Naco Aparthotel & Spa like?
Naco Aparthotel & Spa is a short 3-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.
Naco Aparthotel & Spa Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.0/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Oct 2024
Stay Here!
Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Kelley
Kelley, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Oct 2024
Atsushi
Atsushi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sep 2024
priyamvada
priyamvada, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Hoai
Hoai, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
visvanathan
visvanathan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Ryan
Ryan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
Brand new hotel, spacious room, with everything you need, I have never been in such nice hotel room with this price in Europe ever! The breakfast is also the best, from hot to cold, variety of foods and fresh squeezed orange juice!
Qing
Qing, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Taylor
Taylor, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
This was a wonderful experience, we did not rent to leave. The place was spectacular. We had a junior suite and it loved up to its name. Highly recommend for cleanliness, decor, relaxation, views and everything else.
Yvette
Yvette, 3-night family trip
Verified CheapTickets guest review
10/10 Exceptional
18 Jul 2024
MAN YI
MAN YI, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jul 2024
Beautiful place to stay.
G
G, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Jul 2024
Loved the hotel. Everything was within a walking distance. Very clean.
Rupal
Rupal, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Beautiful, spacious, comfortable. Great views from the wrap-around balcony. Helpful staff. Loved the pool and spa facilities.
Shane
Shane, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
25 Jun 2024
環境清潔,早餐選擇多,按摩池非常棒。
Chi Ching
Chi Ching, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
a short walk from train station, convenient to everything,
clean and cosy, excellent breakfast and other amenities.
Jui Hwa
Jui Hwa, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Blake
Blake, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
20 May 2024
This condo was clean with awesome amenities!
Matthew Scott
Matthew Scott, 2-night trip
Verified Ebookers guest review
10/10 Exceptional
16 Apr 2024
Fuhua
Fuhua, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2024
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Steven
Steven, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 Mar 2024
We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
David
David, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
3 Mar 2024
We loved it, such a clean place and great service. Also recommend the massage by Sarah🙏
Cafer
Cafer, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jan 2024
Clean comfortable hotel within walking distance of the train and ski lifts. Just what we were looking for. Also enjoyed the spa and pool.
Dawn
Dawn, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2023
Wonderful stay over Christmas
The room was in great condition with very comfortable beds and view of the Matterhorn. Very convenient for ski access and very close to the gen e-bus stop. The pool and saunas were also great. So was the breakfast. They pleasingly surprised us with a Christmas tree and treats.
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2023
The property was very nice. The room was spacious, clean and comfortable. The pool and spa area was very nice. The breakfast had lots of good options. The hotel is just a few minute walk from the train station and the center of town. We would stay here again.