Luxury abounds at Bristol Palace Hotel, where the Port of Genoa Cruise Ship Terminal and Old Port meet. Savor Italian cuisine for lunch or dinner at Giotto, unwind on the scenic terrace, and stay connected with in-room WiFi. Top marks from guests praise the delicious buffet breakfast and helpful multilingual staff.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Parking available
Pet-friendly
Air conditioning
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Breakfast available
Room service
9 meeting rooms
Terrace
24-hour front desk
Air conditioning
Front desk safe
Snack bar/deli
Water dispenser
Feel at home (6)
Children stay free
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains
Lift
The current price is ฿4,791
฿4,791
฿5,624 total
includes taxes & fees
4 Mar - 5 Mar
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Terrace Junior Suite
Terrace Junior Suite
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
City view
Sleeps 2
1 Double Bed
View all photos for Grand Junior Suite
Grand Junior Suite
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
City view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds
View all photos for Suite
Suite
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
46 sq m
Sleeps 3
1 Double Bed
View all photos for Classic Double Room Single Use
Classic Double Room Single Use
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
15 sq m
Sleeps 1
1 Single Bed
View all photos for Presidential Suite
Presidential Suite
Highlights
Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Blackout curtains
2 bedrooms
Premium bedding
City view
Sleeps 4
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
View all photos for Junior Suite
Junior Suite
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
38 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds
View all photos for Superior Double or Twin Room
Superior Double or Twin Room
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
24 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
15 sq m
City view
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for Classic Triple Room
Classic Triple Room
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
24 sq m
Sleeps 3
1 Double Bed and 1 Single Bed OR 3 Single Beds
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
30 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for Classic Single Room
Classic Single Room
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
15 sq m
Sleeps 1
1 Double Bed
View all photos for Camera Grand Deluxe
Camera Grand Deluxe
Highlights
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Hairdryer
30 sq m
Sleeps 4
2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
When you stay at Bristol Palace Hotel, you'll be within a 15-minute walk of Piazza de Ferrari and Old Port. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Giotto, which serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
133 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
On-site parking is limited
Off-site parking within 328 ft (EUR 29 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Working away
9 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Terrace
At least 80% of food locally sourced
At least 80% organic food
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Home comfort
Air conditioning and heating
Minibar
Slippers
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Giotto – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Bistrot – This bar only serves light fare. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children
Children & extra beds
Cots/infant beds are available for EUR 30.0 per night
Guests must contact this property in advance to reserve cots/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20.00 per pet, per day
Parking
Parking is available nearby and costs EUR 29 per day (328 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A145L88KIP
Also known as
Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa
Frequently asked questions
Does Bristol Palace Hotel offer free cancellation for a full refund?
Yes, Bristol Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Bristol Palace Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 20.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Bristol Palace Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Bristol Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Bristol Palace Hotel?
Yes, Giotto offers Italian cuisine.
What's the area around Bristol Palace Hotel like?
Bristol Palace Hotel is in Genoa Historical Centre, a short 2-minute walk from Piazza de Ferrari and 11 minutes' walk from Old Port. Travellers say that the area is walkable and good for shopping.
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Bristol Palace Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Oct 2024
Great place to stay… beautiful…food was excellent!!
Darlene
Darlene, 1-night trip
10/10 Exceptional
31 Dec 2024
Lovely hotel in the centre of Genoa
Lovely hotel. Great breakfast.
jonathan
jonathan, 3-night trip
10/10 Exceptional
3 Nov 2024
Beautiful hotel in a perfect location
Diana
Diana, 1-night trip
8/10 Very good
18 Jan 2025
A solid choice in central Genoa. Great service! Could use an update though.
Verified traveller
1-night trip
10/10 Exceptional
22 Oct 2024
Very nice hotel, conveniently located in a busy shopping area
Camilo
Camilo, 1-night trip
10/10 Exceptional
10 Nov 2024
Very nice would go again
mary
10/10 Exceptional
8 Aug 2024
We loved our stay - the hotel is beautiful, breakfast is lovely, and you are located in the best location!
Tricia
Tricia, 6-night trip
10/10 Exceptional
2 Oct 2024
Excellent location.
JANET
JANET, 2-night trip
10/10 Exceptional
6 Oct 2024
Very historical property, beautifully decorated and staff that goes above and beyond expectations. Restaurant has delicious food and great ambience.
Bridget
Bridget, 1-night trip
10/10 Exceptional
14 Oct 2024
Hotel Bristol is a beautiful hotel with old world charm and elegance. I have been returning there for many years and the only hotel I choose when in Genoa.
Nancie
Nancie, 5-night trip
10/10 Exceptional
18 Oct 2024
Beautiful hotel with a wonderful staff. Definitely recommended.
Peter
Peter, 1-night trip
10/10 Exceptional
17 Nov 2024
Amazing project
We are have amazing time in the hotel. Stuff and service it’s very good. That is very comfy.
Elisete
Elisete, 1-night trip
10/10 Exceptional
11 Oct 2024
Staff are incredibly helpful, especially Matteo on the front desk. Recommend lots of local restaurants and places to see.
Emma
Emma, 2-night trip
8/10 Very good
12 Sep 2024
Fantastic hotel and staff . Perfect position with regards to Genoa and sightseeing. Highly recommend this place to anyone..
Andrew
Andrew, 2-night trip
10/10 Exceptional
3 Jul 2024
Beautiful building and rooms, friendly staff and great location.
Amir
Amir, 1-night trip
10/10 Exceptional
20 Oct 2024
Wonderful place in center. Close to station
Nitin Hiralal
Nitin Hiralal, 2-night trip
10/10 Exceptional
24 Nov 2024
Stellar place
Excellent 5 star hotel with Italian hospitality in the best form everyone makes you feel so welcome and best word to describe is sweet and lovely. So accommodating and helpful happy staff and amazing circular stairs to decor to ceiling frescos we felt transported to times traveling was luxury and fun. We loved the hotel and def coming back food is stunning as well. Guests are beautiful and happy what can one ask more
MEHMET
MEHMET, 1-night trip
10/10 Exceptional
22 Oct 2024
Alles was super.
Marcel
Marcel, 1-night trip
10/10 Exceptional
17 Jun 2024
Perfect location nearby all shops and restaurants. Great hotel.
Edgar
Edgar, 4-night trip
10/10 Exceptional
13 Oct 2024
Very attentive staff. Convenient location. More of a classic hotel feel but executed with efficiency and attention to detail.
Richard
Richard, 3-night trip
10/10 Exceptional
19 Aug 2024
Magnificent hotel packed with great features.
daniel
daniel, 3-night trip
10/10 Exceptional
20 Sep 2024
The location, service and amenities were awesome. We will be back!
Paul
Paul, 3-night trip
10/10 Exceptional
19 Aug 2024
Really well situated
Claudine
Claudine, 2-night trip
10/10 Exceptional
18 May 2024
Beautiful Hotel.
Steve
Steve, 1-night trip
10/10 Exceptional
4 Dec 2024
Love this hotel.
Love this hotel, i’ve stayed here for 10 nights over the last couple of years. The hotel takes you back to the heydays of classic 5* hotels with modern subtle touches. The bedrooms are light and airy although there can be a bit of noise from the street into the night, not enough to disrupt sleep (Genoa is a busy city throughout the year) The staff have always been extremely helpful and efficient.
Breakfast is served via buffet but with an air of elegance in the 2nd floor dining room.