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Quality Inn Merchants Drive

2.5 star property
City centre Knoxville hotel with bar/lounge

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

Cozy living room with a fireplace, comfortable seating, and large windows offering a view of the outdoors.
Enjoy meals and meetings in this spacious dining area with a large table and comfortable seating.
Relax by the pool surrounded by a spacious deck and shaded seating area.
Check-in at our welcoming reception area, featuring a flat-screen TV, printer, and computer.
Two double beds with wooden headboards and white linens, a green accent wall, and a window with beige curtains.
In the heart of Knoxville, Quality Inn Merchants Drive offers a warm welcome with breakfast buffet, a cozy coffee shop/cafe and laundry facilities. Unwind near the fireplace in the lobby or enjoy some fresh air by the seasonal outdoor pool.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Pet-friendly
  • 24/7 front desk
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Reception fireplace
  • Front desk safe

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is ฿1,946
฿2,301 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in this inviting room with a comfortable bed, a dresser, and a television.

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(63 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Two double beds with wooden headboards and white linens, a green accent wall, and a window with beige curtains.

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Relax in a spacious room with a large bed, wooden headboard, and a comfortable reading nook by the window.

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is ฿2,006
฿2,372 total
includes taxes & fees
10 Aug - 11 Aug
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About the area

Map
117 Cedar Lane, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.6 km
  • University of Tennessee - 7 min drive - 8.9 km
  • Neyland Stadium - 7 min drive - 9.9 km
  • Knoxville Zoo - 10 min drive - 11.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Quality Inn Merchants Drive puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Neyland Stadium. Fellow travellers like the helpful staff and overall property condition.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 128 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (2 total, up to 23 kg per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Seasonal outdoor pool
  • Lockers available

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Cots/infant beds are available for USD 10 per night
  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from April to October

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville
HELP_OUTLINE

Frequently asked questions

Does Quality Inn Merchants Drive offer free cancellation for a full refund?

Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn Merchants Drive?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Quality Inn Merchants Drive?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Merchants Drive?

Sorry, there's no on-site parking at Quality Inn Merchants Drive.

What are the check-in and check-out times at Quality Inn Merchants Drive?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Quality Inn Merchants Drive and nearby?

Quality Inn Merchants Drive has a seasonal outdoor pool.

Does Quality Inn Merchants Drive have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Quality Inn Merchants Drive like?

Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.

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Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Shower
Breakfast
Location
Car
Vat
Bathroom
Water

Reviews

10/10 Excellent

Love it. Will stay again definitely
Heather, 2-night trip

10/10 Excellent

Excelent location
Jennifer, 5-night trip

8/10 Good

It was okay, property is showing its age. Staff was great
Kristopher, 1-night trip

2/10 Terrible

Terrible property. There was an unbelievable amount of what appeared to be Drug addicted, homeless people surrounding the property. The rooms were dirty and a stench of cigarettes.
DAVID, 2-night trip

10/10 Excellent

The accommodations and staff are top notch!
Robert, 2-night trip

6/10 Okay

Hotel need some major upgrades, and cleaning. There were cockroaches, and dust everywhere. The false ceiling can fall down any time. Also there is a bad smell. Location is good, and lot of potential with proper handling.
Rahul, 1-night trip

10/10 Excellent

Home fro FL

Everything great
Michael, 1-night trip

8/10 Good

The breakfast was so-so. The hotel is old, so its layout is not very good. The surroundings are safe
1-night trip

8/10 Good

Convenient, close to interstate and a number of dining options.
Lawrence, 4-night trip

6/10 Okay

Breakfast wasn’t all that
Immanuel, 2-night trip

6/10 Okay

Rooms needs repainted and repaired. Bathroom was dirty
John C, 1-night trip

6/10 Okay

The room was almost 90 degrees with the air being off. Took several hours for the room to cool down. Room was dirty, property was completely run down. The place looked like it should be condemned.
Shawn, 1-night trip

4/10 Poor

This property was very aged. The room had a smell and the bedding as well. The bathroom is in horrible shape and was not clean.
Kimberly, 5-night trip

8/10 Good

excellent stay
Jose, 1-night trip

10/10 Excellent

Will be booking again simply for the best sleep in an ultra comfy bed.
Andrea, 4-night trip

2/10 Terrible

Room AC not cooling. Did not come down only stayed at 78-79. Wallpaper in bathroom peeling and tub floor seemed like it was damaged before and just patched. Very soft flooring where patch was. Garbage everywhere on grounds
JR, 1-night trip

10/10 Excellent

very good location.excellant staff
Joseph, 2-night trip

8/10 Good

Quiet
Phillip, 1-night trip

10/10 Excellent

Good service, nice clean room and comfortable bed.
Nelson, 1-night trip

4/10 Poor

The room smelled like cat urine. Killed two roaches. Brought this to the staff’s attention Although some updating was evident, the bathroom is in need of rehabilitation.
Terrence, 3-night trip

10/10 Excellent

Very clean safe good food
Joseph, 2-night trip

6/10 Okay

Sheets were soiled and not the cleanest room. Very limited Breakfast hours, 6a-9am.
Donald, 1-night trip

6/10 Okay

The elevator was scary. Wasn’t sure if it was going to make it. The sheets on the bed were very wrinkled and I found a hair in the bathtub.
Pamela, 1-night trip

10/10 Excellent

This property was surprisingly pleasant, especially for the excellent price! The area is decent but there were a few people hanging around the property that were not staying there. Check in was great and all staff were friendly!
Emily, 1-night trip

4/10 Poor

Old and dirty

Pretty run down and dirty. I guess it’s priced accordingly.
1-night trip