Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Mountain resort in North Mountain with 3 restaurants and golf course

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
3 restaurants, breakfast served
Lobby
Exterior
7 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools and 7 hot tubs
  • Free water park
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Waterslide

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The price is ฿3,881
฿5,870 total
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Ambassador)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52.0 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Grand Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 214 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Signature Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Map
11111 N 7th St, Phoenix, AZ, 85020

What's nearby

  • Lookout Mountain Golf Club - 3 min walk
  • Castles N' Coasters - 9 min drive
  • Musical Instrument Museum - 14 min drive
  • Grand Canyon University - 15 min drive
  • Kierland Commons - 17 min drive

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 16 min drive
  • Scottsdale, AZ (SCF) - 18 min drive
  • Sky Harbor International Airport (PHX) - 22 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 39 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 56 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Scramble - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Hilton Phoenix Tapatio Cliffs Resort puts you within a 15-minute drive of Biltmore Fashion Park and features a golf course and a free water park. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Different Pointe of View, one of 3 restaurants, serves dinner. Other highlights at this Mediterranean resort include 7 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the pool and helpful staff.

Languages

English, Russian, Spanish

At a glance

DONE

Hotel size

    • 584 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free water park access
  • Local/corner shop
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Golf lessons
  • Golfing
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business centre
  • 36 meeting rooms
  • Computer station
  • Conference centre (16000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 28 buildings/towers
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 7 outdoor pools
  • Free water park
  • Full-service spa
  • Golf pro shop on-site
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 65-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony or patio
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Tocaloma Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Different Pointe of View – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe – This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar – On-site coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 43.90 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • WiFi is available in guest rooms for USD 9.95
  • WiFi is available in public areas for USD 11.95 (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately USD 9 to 20 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 September to 10 October:
  • Golf course

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

Also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

Does Hilton Phoenix Tapatio Cliffs Resort offer free cancellation for a full refund?
Yes, Hilton Phoenix Tapatio Cliffs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 7 outdoor pools.
Are pets allowed at Hilton Phoenix Tapatio Cliffs Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Hilton Phoenix Tapatio Cliffs Resort?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Phoenix Tapatio Cliffs Resort?
No, this resort doesn't have a casino, but Talking Stick Resort Casino (23-min drive) and Desert Diamond Casino - West Valley (24-min drive) are both nearby.
What is there to do at Hilton Phoenix Tapatio Cliffs Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 7 hot tubs. Hilton Phoenix Tapatio Cliffs Resort also has 7 outdoor pools and 3 bars, as well as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 3 on-site restaurants, featuring pool views and poolside dining.
Does Hilton Phoenix Tapatio Cliffs Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hilton Phoenix Tapatio Cliffs Resort like?
Hilton Phoenix Tapatio Cliffs Resort is in North Mountain, a short 3-minute walk from Lookout Mountain Golf Club and 18 minutes' walk from North Mountain Park. Travellers give top marks for the resort's prime location.

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Moises, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel sucks
There were good things about staying at this hotel. However, that has pretty much been wiped out by the incompetence of the staff in sending me my final email for checkout. All I wanna know is why I was charged what I was charged. I have requested they send the invoice to me four times now they keep saying there’s something wrong with the email address I gave them. But they identified that they typed in the email address wrong. They now know they’ve been using the wrong email address but they won’t resend it again to the correct email address without me calling and talking to somebody. You’ve got to be kidding me
Jayne, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary Stay
It was an amazing 40th Wedding Anniversary. From the time we checked in and Lexi went above and beyond with great service and then Jeremy came to assist with the internet, your Staff is outstanding. Everything from our room to the views, Tapatio Cliffs Resort is still our favorite place to stay..
Kimberly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice property, staff doesn’t care.
Check in takes forever. When I arrived to check in there were seven other groups waiting to check in. I timed the single receptionist at 8 minutes per check in. After waiting for around 25 minutes a second receptionist finally showed up. Overall check in time was over 30 minutes. I value efficiency in business and this process seems crazy to me. The hotel already has all my information before check in. The process should take maybe a minute to look up the guest and another to charge for incidentals and issue keys. It’s a total bummer to show up after a long day of travel and be expected to wait 30-60 minutes just to get into your room. Otherwise, the property is beautiful but the rooms are pretty dated. The our room likely hadn’t seen a renovation in 10+ years if I had to guess. The bar staff at the lounge did their job but wasn’t overly friendly. We just came from Mexico where the entirety of the hotel staff was incredibly gracious and professional. I just didn’t get anywhere close to that at the Tapatio Hilton. We will probably stay again for the pools and property amenities but our expectation from the staff is pretty low.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dailen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dunia, 3-night trip
Verified Hotels.com guest review

6/10 Good

We stay here every time we’re in town and while we like the rooms, the parking isn’t convenient. We had an employee sweeping bird poop from above down to our balcony and continued even after I asked her to stop. That was an isolated incident though and most employees are quite friendly and helpful.
Spring, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Looking Forward to Our Next Stay Here
This property is wonderful.Family friendly, clean with comfortable beds.We enjoyed plenty of space for the grandsons to play with their toys.The adjoining rooms made it very easy for our family activities, especially having 2 bathrooms.Everything about this place has us saying, We Will Be Back!
Loralee, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Kiara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

dlomahaftewa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Danilo, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stephanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views and comfortable rooms
This was a wonderful place to stay. The view of the mountain at sunset was beautiful . The only part that we had an issue with was the parking. Trying to maneuver around back to our room was difficult if anyone parked slightly crooked and it was a hike to get to our room if we parked in the main parking lot. The shuttle service didn’t seem to have enough people working and never arrived on one occasion.
Spring, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our stay and had a good late night experience at Point in Thyme. Our schedule didn’t allow for us to enjoy the pools, so I hope to come back!
Julie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wilford, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Pictures are deceiving of this property. The place is rundown. Outdated. One of the staff members was very rude. I was so dissatisfied that I canceled the rest of my stay at Tapatio clips and transferred to the other Hilton in town. Night and a difference. The Peak was what a Hilton should be. Avoid this place at all costs.
Jonathan, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mariann, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Beware
The pictures do not adequately, depict the age, condition, and cleanliness of the suites. The last time the room was remodeled had to be around 20 years old. HVAC air Filters are visible in the hallway and look like they have not been changed in months. Wife could not breathe the air within the room, and after witnessing the amount of bird poop On the balcony, she almost threw up. Not at all, we expected from a resort. We better if they classify this as an upscale motel.
Paul, 2-night business trip
Verified Hotels.com guest review