Located near the University of Tennessee, Extended Stay America Suites Knoxville West Hills offers a warm welcome with to-go breakfast and laundry facilities. Connect to in-room WiFi, grill up some dinner at the barbecue grills or grab a coffee/tea in the lobby.
Reviews
7.07.0 out of 10
Good
Popular amenities
Non-smoking
Pet-friendly
Free breakfast
Laundry facilities
Air conditioning
Free parking
Main amenities (8)
Housekeeping (on request)
Coffee/tea in a common area
Front desk safe
Vending machine
Self-serve laundry
Picnic area
Barbecue grills
Limited hour front desk
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Premium TV channels
Laundry facilities
Coffee/tea maker
The current price is ฿2,242
฿2,242
฿2,651 total
includes taxes & fees
18 Aug - 19 Aug
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Studio, 1 Queen Bed, Non Smoking
Studio, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Turkey Creek Shopping Center - 8 min drive - 11.5 km
University of Tennessee - 10 min drive - 11.9 km
Thompson–Boling Arena - 11 min drive - 14.9 km
Neyland Stadium - 11 min drive - 14.9 km
Getting around
Alcoa - Knoxville Airport (TYS) - 22 min drive
Restaurants
King Gyros - 11 min walk
The Cheesecake Factory - 14 min walk
Chipotle Mexican Grill - 11 min walk
Starbucks - 14 min walk
Starbucks - 6 min walk
About this property
Extended Stay America Suites Knoxville West Hills
Extended Stay America Suites Knoxville West Hills puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can experience the nearby hiking/biking trails, and free perks include WiFi, self-parking and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Turkey Creek Shopping Center and Neyland Stadium are within a short drive.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is 11 AM
Special check-in instructions
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Barbecue grills
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Laundry facilities
Facilities
Built in 1990
Safe-deposit box at front desk
Picnic area
Accessibility
Lift
ROOM
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
More
Housekeeping (on request)
MONETIZATION_ON
Fees & policies
Optional extras
Housekeeping is offered for an extra charge of USD 10 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville
HELP_OUTLINE
Frequently asked questions
Does Extended Stay America Suites Knoxville West Hills offer free cancellation for a full refund?
Yes, Extended Stay America Suites Knoxville West Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Knoxville West Hills?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Knoxville West Hills?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Knoxville West Hills?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Knoxville West Hills and nearby?
Have fun during the warmer months with activities nearby such as hiking. Extended Stay America Suites Knoxville West Hills also has a picnic area.
Does Extended Stay America Suites Knoxville West Hills have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Extended Stay America Suites Knoxville West Hills like?
Extended Stay America Suites Knoxville West Hills is a short 5-minute walk from West Town Mall and 7 minutes' walk from Regal Downtown West.
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Extended Stay America Suites Knoxville West Hills Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Children
Reviews
10/10 Excellent
27 Jul 2025
Great
David
David, 1-night trip
10/10 Excellent
19 Jun 2025
I liked that it was convenient to everything.
Andrea
Andrea, 1-night trip
2/10 Terrible
4 Aug 2025
Filthy, dirty room. This should not be an American option. Go to India if you want something comparable.
Jim
Jim, 1-night trip
2/10 Terrible
5 Aug 2025
Dirty, unsafe, hair in bed, wet shower, police in building due to some issues, basement room, broken appliances, dirty overall
Silvana
Silvana, 1-night trip
2/10 Terrible
27 Jul 2025
Was not clean and unpleasant odors
Teresa
Teresa, 2-night trip
8/10 Good
29 Mar 2025
Nice clean hotel
Barbara
Barbara, 1-night trip
8/10 Good
25 May 2025
We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Russell
Russell, 1-night trip
2/10 Terrible
29 May 2025
Location and my room was dirty, very poor housekeeping.
Penny
Penny, 1-night trip
2/10 Terrible
27 Apr 2025
Disgusting place
Joseph
Joseph, 3-night trip
2/10 Terrible
28 May 2025
Horrible smell filled the entire room and room looked like a bull ran through it
Evan
Evan, 1-night trip
2/10 Terrible
9 Jul 2025
The room had an overwhelmingly musty smell. Cleaning was limited; it appears they changed the towels and sheets and that was about it. The floors weren’t even swept and were filthy. The bed was creaky and uncomfortable. The faucet to turn the water on was broke off and just sitting in the side of the filthy tub. When I pulled the lever to turn on the shower head, mote water came out of the faucet than the shower head. It was bad enough I even wrote to corporate. Random, small issues aren’t a big deal, but this property is clearly neglected.
Kate
Kate, 1-night trip
2/10 Terrible
6 Jun 2025
The reservation stated hair dryers were available upon request. I requested a hair dryer but was told that they do not have hair dryers. This was a first for me. The refrigerator in the room did not open fully as the door hit the stove. The bed was not comfortable and there were dogs barking consistently.
Sheena
Sheena, 1-night trip
2/10 Terrible
1 Jul 2025
Checked in ok. Went around back to go to room, open the door to the hallway and was hit with the smell of cigarettes and some pungent food smell. Supposed to be non smoking hotel. Went in room smelled like straight up cigarettes. Bathroom had mold in shower. There was no hair dryer. The furniture was old and worn out. The pillows smelled like cigarettes. The door leading out back did not have a lock so the building wasn't secure. All night long things were moved and clanked on the floor above. Couldn't sleep because of the noises. Had the leave the fan on full blast just to stay cool. Don't stay here.
Sherri
Sherri, 1-night trip
10/10 Excellent
17 Jan 2025
The best extended stay in Knoxville!
All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
Verified traveller
5-night trip
2/10 Terrible
30 Mar 2025
I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud.
Do not stay here.
Kathryn
Kathryn, 2-night trip
4/10 Poor
9 Mar 2025
Dont be cheap and go elsewhere
Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.
Nevaeh
Nevaeh, 1-night trip
2/10 Terrible
7 Apr 2025
burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
bill
bill, 2-night trip
4/10 Poor
30 Mar 2025
Buggy weekend!
Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!
Kenneth
Kenneth, 2-night trip
8/10 Good
14 Dec 2024
Extend your stay-yes please!
The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Jason
Jason, 1-night trip
10/10 Excellent
4 Apr 2024
I enjoyed my short stay there.
Dennis
Dennis, 1-night trip
8/10 Good
30 May 2024
OK. Hotel
Pretty decent hotel for the price
Shaun
Shaun, 1-night trip
6/10 Okay
4 Aug 2024
It was close to my family .
Walter
Walter, 2-night trip
8/10 Good
28 Jul 2024
Clean and inexpensive. I stop here regularly, and have for years.
Thomas M
Thomas M, 6-night trip
6/10 Okay
10 Jun 2024
The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Verified traveller
3-night trip
6/10 Okay
13 Nov 2024
The property was fine for what I needed for a night, but the bed was hard and the pull out bed in the couch was so old, you could feel the springs in the mattress. There was nothing luxurious about this room, but it was clean.