In the heart of downtown Hartford, Holiday Inn Hartford Downtown Area, an IHG Hotel offers a unique retreat. Unwind in the garden or take a dip in the indoor pool after exploring nearby XL Center. With high-speed WiFi and laundry facilities, this hotel has all you need for business or leisure.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
Bar
Electric vehicle charging point
Connecting rooms available
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Breakfast available
Fitness centre
24-hour business centre
7 meeting rooms
Meeting rooms
24-hour front desk
Garden
Front desk safe
ATM/banking services
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds (Top Floor)
Standard Room, 2 Double Beds (Top Floor)
Highlights
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Sleeps 4
2 Double Beds
View all photos for Premium Room
Premium Room
Highlights
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Sleeps 2
1 Single Bed
View all photos for Standard Room, 1 King Bed (Top Floor)
Standard Room, 1 King Bed (Top Floor)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room
Standard Room
Highlights
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Sleeps 2
1 Double Bed OR 1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Sleeps 6
2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)
Standard Room, 1 King Bed, Accessible (Mobility Tub)
Connecticut Convention Center - 15 min walk - 1.3 km
XL Center - 3 min drive - 2.3 km
Bushnell Center for the Performing Arts - 3 min drive - 2.7 km
Xfinity Theatre - 5 min drive - 3.7 km
Getting around
Hartford, CT (BDL-Bradley Intl.) - 23 min drive
Westfield, MA (BAF-Barnes Municipal) - 54 min drive
Windsor Station - 17 min drive
Windsor Locks Station - 17 min drive
Hartford Union Station - 25 min walk
Restaurants
Bear's Smokehouse Barbecue - 16 min walk
Marriott Hartford Downtown - Concierge Lounge - 13 min walk
One State Street Cafe - 13 min walk
Arch Street Tavern - 16 min walk
The Capital Grille - 15 min walk
About this property
Holiday Inn Hartford Downtown Area by IHG
At Holiday Inn Hartford Downtown Area by IHG, you'll be a short five-minute drive from Connecticut Convention Center and XL Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The River Walk, which serves American cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a fitness centre and a garden.
Languages
English
At a glance
Hotel size
215 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Ski area nearby
Working away
24-hour business centre
7 meeting rooms
Conference space (8195 square feet)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An indoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
37-inch TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Travel cot
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Fridge (on request)
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The River Walk – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14.95 per person
Renovations and closures
This property is closed from 18 January 2024 to 1 July 2026 (dates subject to change).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Area By Ihg Hartford
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area by IHG Hotel
Holiday Inn Hartford Downtown Area an IHG Hotel
Holiday Inn Hartford Downtown Area by IHG East Hartford
Holiday Inn Hartford Downtown Area by IHG Hotel East Hartford
Frequently asked questions
Is Holiday Inn Hartford Downtown Area by IHG currently open?
This property is closed from 18 January 2024 to 1 July 2026 (dates subject to change).
Does Holiday Inn Hartford Downtown Area by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Hartford Downtown Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Hartford Downtown Area by IHG?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Hartford Downtown Area by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Hartford Downtown Area by IHG?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Holiday Inn Hartford Downtown Area by IHG?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Hartford Downtown Area by IHG and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Holiday Inn Hartford Downtown Area by IHG?
Yes, The River Walk offers American cuisine.
What's the area around Holiday Inn Hartford Downtown Area by IHG like?
Holiday Inn Hartford Downtown Area by IHG is a short 15-minute walk from Connecticut Convention Center and 8 minutes' walk from Connecticut River.
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Holiday Inn Hartford Downtown Area by IHG Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Dec 2023
The staff was friendly, room clean.
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
14 Jul 2023
Breakfast area was really clean and quiet
Atiesha
Atiesha, 1-night trip
10/10 Exceptional
20 Aug 2023
Staff very friendly, clean place
Bryan
Bryan, 1-night trip
10/10 Exceptional
13 Aug 2023
I TRULY recommend this hotel the check in people were friendly the room was clean GREAT STAY
Tonya
Tonya, 1-night trip
8/10 Very good
19 Aug 2023
I stayed one night and it was comfortable and relaxing.
Yolanda
Yolanda, 1-night trip
10/10 Exceptional
2 Dec 2023
It good place to relax
Rusheed
Rusheed, 1-night trip
8/10 Very good
7 Nov 2023
Friendly staff and good access to 84
JoAnn
JoAnn, 1-night trip
10/10 Exceptional
26 Oct 2023
Great time
Good experience, front desk staff very friendly and helpful.
Nestor
Nestor, 2-night trip
10/10 Exceptional
21 Dec 2023
Guest services was extremely helpful at all times
Carlos
Carlos, 1-night trip
10/10 Exceptional
21 Aug 2023
The check in was quick and easy. Staff was friendly.
Ebony
Ebony, 1-night trip
10/10 Exceptional
22 Jan 2023
Perfect for CT convention center activities with reasonable rates
Swapnil
Swapnil, 1-night trip
10/10 Exceptional
23 Nov 2023
Excellent front desk employee very nice and informative ,
Richard
Richard, 1-night trip
8/10 Very good
18 Jul 2023
Comfortable Stay
Room very comfortable, and relaxing. Plenty of parking and accessed to local retail stores
albert
albert, 1-night trip
10/10 Exceptional
24 Aug 2023
Lots of free parking
Jill
Jill, 2-night trip
8/10 Very good
21 Jul 2023
The location was ideal for taking an Uber to the xfinity theater. The room was clean, staff were friendly. We would stay again!
Jacqueline
Jacqueline, 1-night trip
10/10 Exceptional
22 May 2023
Was easy to get in and out of, all the elevators worked
jacob
jacob, 2-night trip
10/10 Exceptional
12 Jun 2023
Clean and friendly. Very close to the xfinity theater which made our adventure so much better!
Erica
Erica, 1-night trip
10/10 Exceptional
13 Aug 2023
Right off the highway, not much in the immediate area except for car dealerships. Convenient place to stay.
Patrick
Patrick, 1-night trip
8/10 Very good
31 Jul 2023
Service was excellent, room was very clean but dated.
Timothy
Timothy, 1-night trip
10/10 Exceptional
1 Aug 2023
Very pleased.
Never stayed at this location before. Very clean with helpful staff and on-site bar and breakfast in the morning. Food was great! Very reasonably priced for a summer Saturday. I would stay here again if in the area!
Michael
Michael, 1-night trip
10/10 Exceptional
11 Aug 2023
Nice and comfortable. Employees were welcoming
Huzzberry
Huzzberry, 1-night trip
10/10 Exceptional
12 May 2023
I only stayed one night but this hotel was really clean and had a nice large parking lot. Super convenient to hop right on the highway and get where ever you need.
Katelyn
Katelyn, 1-night trip
10/10 Exceptional
18 Dec 2023
Great
Michael
Michael, 1-night trip
10/10 Exceptional
4 Sep 2023
Excellent accessible room
Bed was very comfortable. Rollin shower functional, ease of someone wheelchair dependent getting in and out of bed in into bathroom very good.