Waldhotel by Bürgenstock Lake Lucerne

Luxury hotel with spa, near Hammetschwand Lift

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Where to?

Dates

September 2025

October 2025

Couples treatment rooms, sauna, steam room, body treatments

Alpine Deluxe Room with Terrace | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Overview
Rooms
Location
Policies

Nestled close to the Swiss Transportation Museum, Bürgenstock Hotels & Resort – Waldhotel & Spa offers a unique blend of adventure and relaxation. Enjoy golfing, Pilates classes, or unwind with reflexology at the on-site spa. Guests rave about Verbena Restaurant’s delicious meals and love relaxing by the fireplace in the lobby.

Exceptional

Popular amenities

Pool
Electric vehicle charging point
Bar
Airport transfer
Spa
Connecting rooms available

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Breakfast available
1 outdoor and 2 indoor tennis courts
Health club
Sauna
Steam room
Valet parking
Self parking
24-hour room service

Feel at home (6)

Children stay free
Cribs/infant beds (surcharge)
Supervised childcare (surcharge)
Connecting/adjoining rooms available
Separate bathtub and shower
Premium TV channels

$744 nightly

Oct 6 - Oct 7

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7

All rooms

1 bed

2 beds

3+ beds

Showing 5 of 5 rooms

Alpine Deluxe Room with Terrace

Exceptional

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free minibar items

Smart TV

Premium bedding

431 sq ft
Mountain view
Sleeps 3
1 King Bed OR 2 Large Twin Beds

Alpine Deluxe Room with Balcony

Wonderful

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free minibar items

Smart TV

Separate bedroom

430 sq ft
1 bedroom
Valley view
Sleeps 3
1 King Bed OR 2 Large Twin Beds

Serenity Suite

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free minibar items

Smart TV

Separate bedroom

1560 sq ft
1 bedroom
Valley view
Sleeps 3
1 King Bed OR 2 Large Twin Beds

Alpine Suite

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free minibar items

Smart TV

Separate bedroom

861 sq ft
1 bedroom
Valley view
Sleeps 3
1 King Bed OR 2 Large Twin Beds

Vitality Suite

Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Heating

Connecting rooms available

Kitchenette

Full-sized refrigerator/freezer

1625 sq ft
2 bedrooms
Valley view
Sleeps 4
2 King Beds OR 4 Large Twin Beds

Similar properties

2 indoor pools, outdoor pool, sun loungers

Pool
Spa
Airport transfer
Pet friendly

$1,130 nightly

Sep 28 - Sep 29

Total with taxes and fees

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About the neighborhood

Bürgenstock 30, Ennetbuergen, NW, 6363

What's nearby

Hammetschwand Lift - 4 min drive - 2.1 km
Burgenstock - 4 min drive - 2.1 km
Chapel Bridge - 18 min drive - 17.5 km
KKL Lucerne - 18 min drive - 17.8 km
Swiss Transportation Museum - 21 min drive - 19.9 km

Getting around

Stansstad Station - 14 min drive
Hergiswil Station - 17 min drive
Alpnachstad PB Station - 20 min drive
Airport shuttle (surcharge)

Restaurants

‪Nidair Restaurant Flugfeld - ‬10 min drive
‪Lakeview Bar & Lounge - ‬2 min walk
‪S‘Buffet - Beck-Away - Bistro - Bar - ‬12 min drive
‪Wurst Hütte - ‬13 min drive
‪Confiserie Bachmann - ‬11 min drive

About this property

Waldhotel by Bürgenstock Lake Lucerne

Located near a train station, Waldhotel by Bürgenstock Lake Lucerne is a great choice for a stay in Ennetbuergen. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Verbena Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

Hotel size

- 137 rooms
- Arranged over 9 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
- For any questions, please contact the property using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child stays free when occupying the parent or guardian's room, using existing bedding
- Supervised childcare*

Pets

- Pets allowed*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Onsite self parking (CHF 40 per night)
- Onsite valet parking (CHF 40 per night)
- Onsite extended parking (CHF 40 per day)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)
Supervised childcare (surcharge)
Children's menu

What to do

Tennis lessons
Fitness classes
Pilates classes
Yoga classes
Shopping
Pool table
Access to nearby outdoor pool
Access to nearby indoor pool
Kayaking nearby
Ski lessons nearby
Scuba diving nearby
Snowboarding nearby

Working away

Business center
4 meeting rooms
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Bicycle rentals
Pool loungers

Facilities

1 building/tower
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Library
Fireplace in lobby
24-hour fitness center
9 holes of golf
An outdoor pool
An indoor pool
Designer stores on site
Full-service spa
2 indoor tennis courts
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Wine tasting room
Lockers available
Banquet hall
Mediterranean architecture

Accessibility

Elevator
Wheelchair-accessible parking

Room amenities

Be entertained

IPod docking station
Smart television
Premium TV channels

Home comfort

Air conditioning and heating
Free stocked minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)

What to enjoy

In-room massage
Balcony

Freshen up

Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Spa

Waldhotel Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Verbena Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Here's the breakdown, no surprises

Optional extras

Full breakfast is offered for an extra charge of approximately CHF 45 for adults and CHF 45 for children
Airport shuttle service is offered for an extra charge of CHF 425 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Children & extra beds

Supervised childcare is available for an extra charge
Cribs/infant beds are available for CHF 50.0 per night
Rollaway beds are available for CHF 225.0 per night
Airport shuttle service for children costs CHF 425 (one-way)

Pets

Pets are allowed for an extra charge of CHF 60 per pet, per night

Parking

Self parking costs CHF 40 per night
Valet parking costs CHF 40 per night
Extended parking costs CHF 40 per day

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 7:00 PM
Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the heated pool

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Bürgenstock Hotels Resort Waldhotel Obbürgen

Bürgenstock Hotels Resort Waldhotel

Bürgenstock Hotels Waldhotel Obbürgen

Bürgenstock Hotels Waldhotel

Bürgenstock Waldhotel

Bürgenstock Hotels Resort Waldhotel Ennetbuergen

Bürgenstock Hotels Waldhotel Ennetbuergen

Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen

Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel

Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa

Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen

Bürgenstock Hotels Resort Waldhotel

Bürgenstock Hotels Resort – Waldhotel Spa

Bürgenstock Hotels Waldhotel

Bürgenstock Waldhotel

Burgenstock Hotels Waldhotel

Waldhotel by Bürgenstock

Bürgenstock Hotels Resort – Waldhotel Spa

Waldhotel by Bürgenstock Lake Lucerne Hotel

Waldhotel by Bürgenstock Lake Lucerne Ennetbuergen

Waldhotel by Bürgenstock Lake Lucerne Hotel Ennetbuergen

Frequently asked questions

Does Waldhotel by Bürgenstock Lake Lucerne offer free cancellation for a full refund?

Yes, Waldhotel by Bürgenstock Lake Lucerne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Waldhotel by Bürgenstock Lake Lucerne?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Waldhotel by Bürgenstock Lake Lucerne?

Yes, pets are welcome. There's a charge of CHF 60 per pet, per night. Food and water bowls are available.

Is parking offered on site at Waldhotel by Bürgenstock Lake Lucerne?

Yes. Self parking costs CHF 40 per night. Valet parking costs CHF 40 per night. Extended parking costs CHF 40 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Waldhotel by Bürgenstock Lake Lucerne?

Yes, an airport shuttle is available. The charge is CHF 425 per vehicle one-way.

What are the check-in and check-out times at Waldhotel by Bürgenstock Lake Lucerne?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 100% charge (subject to availability).

Is there an onsite casino at Waldhotel by Bürgenstock Lake Lucerne?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (25-min drive) is nearby.

What is there to do at Waldhotel by Bürgenstock Lake Lucerne and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Waldhotel by Bürgenstock Lake Lucerne also has a 24-hour fitness center and a sauna, as well as access to a nearby outdoor pool.

Are there restaurants at or near Waldhotel by Bürgenstock Lake Lucerne?

Yes, there's an onsite restaurant, Verbena Restaurant.

Does Waldhotel by Bürgenstock Lake Lucerne have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Waldhotel by Bürgenstock Lake Lucerne have any outdoor private spaces?

Yes, every room features a balcony.

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Waldhotel by Bürgenstock Lake Lucerne Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Apr 8, 2025

Luxury beyond all else.

Rohil, 2-night trip

10/10 Exceptional

Nov 29, 2024

Book for the best spa experience

We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.

Antoinette, 2-night trip

10/10 Exceptional

Aug 22, 2022

most beautiful spa ever.

Michelle, 2-night trip

10/10 Exceptional

Jun 6, 2024

Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!

Olga, 1-night trip

10/10 Exceptional

Feb 23, 2024

Astonishing hotel. Felt like I was in a dream.

Ricardo, 1-night trip

10/10 Exceptional

Jun 30, 2024

I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.

Jaclyn, 3-night trip

10/10 Exceptional

Jun 20, 2023

First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)

Farshid, 2-night trip

10/10 Exceptional

Jun 7, 2023

Pleasant

Somayeh Sadat, 3-night trip

8/10 Very good

Aug 29, 2022

Decent hotel

Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less.

Matthew, 3-night trip

4/10 Fair

Jan 3, 2025

Not a 5 star feeling

Hotel is rated as 5 star hotel and price reflects that. When you arrive to a 5 star hotel you would expect floor heating in bathrooms, but this is not the case in this hotel opened around 2008. Hence the floor is cold and heating in room else was too warm. We did not manage to adjust heat and had to open terrassedoor during night. We had booked including halfboard. On arrival we found out, that we could choose to eat at 6.30 pm or 9.00 pm. When you book a room with halfboard in a 5 star hotel I would expect to book tabel at a more convenient time and not have to adjust to "two seatings". As half the guests are booked at the same time we had to wait in line for app. 15 minutes before getting a tabel. Again not what I would expect for a 5 star hotel with a nightly rate of over 700 Euro. We will not come again even though area surrounding Bürgenstock is beautifull.

Tom, 3-night trip

10/10 Exceptional

Jul 19, 2025

Alexandre, 1-night trip

10/10 Exceptional

Jul 18, 2025

Alexandre, 1-night trip

10/10 Exceptional

May 9, 2025

Unvergessliche Tage im Waldhotel

Wir hatten unseren Aufenthalt im Waldhotel von Herzen genossen. Für uns war es ein traumhafter Urlaub mit einem grandiosen Abschluss mit zwei Nächten in diesem Hotel. Das Service Personal ist sehr aufmerksam und freundlich. Vielleicht gibt es die eine oder andere Unstimmigkeit in der Kommunikation, an welcher man noch arbeiten könnte, aber dennoch sind alle stets bemüht. Unser Zimmer war wundervoll eingerichtet, mit einem sensationellen Blick auf die Alp, viel frische Luft auf dem Balkon und alles tiptop sauber. Für Annehmlichkeiten ist gesorgt. Wir hatten sogar eine sehr persönliche Überraschung auf dem Zimmer. Wir waren sehr dankbar für diese. Auch der Spa lässt keine Wünsche offen. Alles ist vorhanden und man kann sich in Ruhe erholen und entspannen. Das Frühstück und das Abendessen war sehr gut. Die Auswahl bei der Halbpension war nach zwei Abenden eher überschaubar, aber dennoch ausreichend. Es war auf jeden Fall sehr ausreichend und frisch zubereitet. Das Buffet beim Frühstück hatte viele gesunde Optionen. Beim Bestellen einer Speise beim Frühstück gab es beim Toast mit Avocado leider Avocado aus der Dose oder Glas. Dies hätte frisch sein können, als mini Kritik. Der Café schmeckte auch wie aus dem Automaten und war kein Siebträger Café. Das sind allerdings nur Kleinigkeiten. Wir kommen auf jeden Fall sehr gerne wieder ins Waldhhotel und schätzen das Areal um das Bürgenstock sehr.

2-night trip

10/10 Exceptional

Apr 17, 2025

Wie waren kurz vor Ostern da und es war sehr ruhig da nicht viele Gäste in Hotel waren. Den SPA Bereich hatten wir fast alleine für uns. Alles top und Service sehr gut!!!

Mitja, 1-night trip

10/10 Exceptional

Apr 1, 2025

員工態度親切有禮，讓我們入住體驗非常愉快

2-night trip

10/10 Exceptional

Dec 24, 2024

Steve H, 1-night trip

10/10 Exceptional

Sep 17, 2024

Jared, 3-night trip

10/10 Exceptional

Sep 3, 2024

Irena, 3-night trip

10/10 Exceptional

Aug 21, 2024

Michael, 2-night trip

10/10 Exceptional

Aug 13, 2024

4-night trip

6/10 Good

Jul 11, 2024

Majestic stay at Lake Lucern

Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.

Marina, 2-night trip

10/10 Exceptional

Jul 10, 2024

victor, 2-night trip

10/10 Exceptional

Jul 8, 2024

Alina, 3-night trip

10/10 Exceptional

Jul 5, 2024

Sonja, 1-night trip

10/10 Exceptional

Jun 29, 2024

Sake-palis, 1-night trip

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Waldhotel by Bürgenstock Lake Lucerne

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Photo gallery for Waldhotel by Bürgenstock Lake Lucerne

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Alpine Deluxe Room with Terrace

Alpine Deluxe Room with Terrace

Highlights

View all photos for Alpine Deluxe Room with Balcony

Alpine Deluxe Room with Balcony

Highlights

View all photos for Serenity Suite

Serenity Suite

Highlights

View all photos for Alpine Suite

Alpine Suite

Highlights

View all photos for Vitality Suite

Vitality Suite

Highlights

Similar properties

Bürgenstock Hotel & Alpine Spa

Bürgenstock Hotel & Alpine Spa

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Waldhotel by Bürgenstock Lake Lucerne

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features

Spa

Dining

Here's the breakdown, no surprises

Optional extras

Children & extra beds

Pets

Parking

Pool, spa, & gym (if applicable)

Policies

National rating

Also known as

Frequently asked questions

Does Waldhotel by Bürgenstock Lake Lucerne offer free cancellation for a full refund?

Is there a pool at Waldhotel by Bürgenstock Lake Lucerne?

Are pets allowed at Waldhotel by Bürgenstock Lake Lucerne?