Surrounded by Hakone's natural beauty, Matsuzakaya Honten offers a serene escape. Soak in the indoor mineral hot spring or unwind by the fireplace in the lobby. With an arcade/game room, restaurant and helpful staff nearby guests have left with lasting memories.
Reviews
1010 out of 10
Exceptional
Popular amenities
Non-smoking
24/7 front desk
Onsen
Air conditioning
Free parking
Main amenities (11)
Daily housekeeping
Restaurants
Hot springs
Breakfast available
24-hour front desk
Arcade/games room
Reception fireplace
Front desk safe
Multilingual staff
Gift shops/newsstands
Luggage storage
Feel at home (6)
Daily housekeeping
Minibar
In-room climate control (air conditioning)
Flat-screen TV
Arcade/games room
Free self-parking
The current price is ฿25,951
฿25,951
฿28,546 total
includes taxes & fees
28 Feb - 1 Mar
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)
Executive Family Room with Hot Spring Open-Air Bath(Sensintei)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
92.4 sq m
Sleeps 4
2 Single Beds and 2 Single Futons
View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking
Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
74 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room with Tatami Area A
Standard Room with Tatami Area A
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Minibar
Electric kettle
In-room safe
59 sq m
Mountain view
Sleeps 2
2 Single Beds
View all photos for Premium Room with Tatami Area and Open-Air Bath A
Premium Room with Tatami Area and Open-Air Bath A
Highlights
Air conditioning
Flat-screen TV
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
Minibar
48.7 sq m
Mountain view
Sleeps 2
2 Single Beds
View all photos for Luxury Room with Tatami Area and Open-Air Bath
Luxury Room with Tatami Area and Open-Air Bath
Highlights
Air conditioning
Flat-screen TV
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
Minibar
75 sq m
Mountain view
Sleeps 2
2 Single Beds
View all photos for Basic Twin Room, Non Smoking
Basic Twin Room, Non Smoking
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Free bottled water
Minibar
Electric kettle
55.3 sq m
Mountain view
Sleeps 2
2 Single Beds
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Air conditioning
Flat-screen TV
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
Minibar
67.2 sq m
Mountain view
Sleeps 2
2 Single Beds
View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)
Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
74.9 sq m
Sleeps 4
2 Single Beds and 2 Single Futons
View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking
Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking
Highlights
Air conditioning
Flat-screen TV
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
Minibar
88 sq m
Sleeps 4
2 Large Single Beds OR 2 Single Futons
View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking
Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking
Highlights
Air conditioning
Flat-screen TV
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
Minibar
88 sq m
Mountain view
Sleeps 4
2 Large Single Beds and 2 Single Futons OR 2 Single Futons
View all photos for Premium Room with Tatami Area and Open-Air Bath B
Premium Room with Tatami Area and Open-Air Bath B
Highlights
Air conditioning
Flat-screen TV
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
Minibar
57.3 sq m
Mountain view
Sleeps 4
2 Single Beds and 2 Single Futons
View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking
Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking
Highlights
Air conditioning
Flat-screen TV
Separate bath and shower
Spring-water bath
Private bathroom
Hairdryer
Free bottled water
Minibar
75 sq m
Sleeps 2
2 Large Single Beds OR 2 Single Futons
View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking
Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking
When you stay at Matsuzakaya Honten, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Lake Ashi. Free perks include WiFi and self-parking. Also, Hakone Open Air Museum and Hakone Shrine are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
22 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 12
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
What to do
Hot springs
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
5 buildings/towers
Safe-deposit box at front desk
Fireplace in reception
Arcade/games room
Traditional architecture
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Soap
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs open between 3:00 PM and 9:30 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 9:30 PM
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone
Frequently asked questions
Does Matsuzakaya Honten offer free cancellation for a full refund?
Yes, Matsuzakaya Honten does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Matsuzakaya Honten?
Sorry, pets aren't allowed.
Is parking offered on site at Matsuzakaya Honten?
Yes, there's free self parking.
What are the check-in and check-out times at Matsuzakaya Honten?
Check-in start time: 3 PM; check-in end time: 7 PM. Check-out time is 11 AM.
What is there to do at Matsuzakaya Honten and nearby?
On-site recreation at Matsuzakaya Honten includes hot springs. Matsuzakaya Honten also has an arcade.
Are there restaurants at or near Matsuzakaya Honten?
Yes, there's an on-site restaurant.
What's the area around Matsuzakaya Honten like?
Matsuzakaya Honten is a short 14-minute walk from Buddhist Stoneworks at Motohakone and 18 minutes' walk from Hakone Yunohana Golf Course.
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Matsuzakaya Honten Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
10/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Nov 2024
Beautifully kept, historic ryokan with own hotspring.
Pia
Pia, 1-night trip
10/10 Exceptional
18 Nov 2024
Amazing service and hospitality!
Mai Thuy
Mai Thuy, 1-night trip
10/10 Exceptional
27 Jul 2024
The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Emmanuel
Emmanuel, 1-night trip
10/10 Exceptional
3 Jun 2024
Great experience, great staff, great accommodation and great food.
Isabella
Isabella, 1-night trip
10/10 Exceptional
4 Oct 2024
What a great experience!
Fanling
Fanling, 1-night trip
10/10 Exceptional
8 Apr 2024
Lovely staff, service, food, and onsens!
Danielle
Danielle, 1-night trip
10/10 Exceptional
24 May 2024
great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Amy
Amy, 1-night trip
10/10 Exceptional
11 Apr 2024
The best onsan
Great staff. Excellent diner. Excellent privet onsan
Lior
Lior, 2-night trip
10/10 Exceptional
21 Jul 2023
Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
Tanja
Tanja, 2-night trip
10/10 Exceptional
2 Mar 2024
our fourth trip to Japan and this was one of the most special experiences.
Neil
Neil, 1-night trip
10/10 Exceptional
10 Sep 2023
All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
Martha Francis Villarreal
Martha Francis Villarreal, 2-night trip
10/10 Exceptional
11 Aug 2023
A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara
Edward
Edward, 2-night trip
10/10 Exceptional
16 May 2024
What an amazing experience. Very memorable. Amazing treatment from staff - We felt very special. The onsen was very unique experience - Loved it. Hiking the surrounding area was very beautiful! We recommend to anyone staying in Hakone!
Ryan
Ryan, 2-night trip
10/10 Exceptional
22 Mar 2024
Absolutely unique experience in traditional ryokan. Book private onsen when you check in, and just immerse yourself into quietness atmosphere. Highly recommend.
Anna
Anna, 1-night trip
10/10 Exceptional
1 Feb 2023
Excellent service and good dinning experience
Man Yee
Man Yee, 1-night trip
10/10 Exceptional
4 Dec 2023
Nice dinner, nice service
Kyoung Jun
Kyoung Jun, 1-night trip
10/10 Exceptional
13 Jan 2024
Very good Onsen ryokan with rich history.
Excellent service and high quality japanese kaiseki cuisine.
we requested to have cooked fish instead of sashimi, the hotel cooked the fish perfectly.
Hong Yi
Hong Yi, 1-night trip
10/10 Exceptional
14 Oct 2023
Probably the best hotel I've ever stayed in. An incredible property that's over 300 years old. The staff is top notch and the food is amazing.
Stephen
Stephen, 2-night trip
10/10 Exceptional
29 Feb 2024
One of my best hotels experiences ever!
The experience we had was simply fantastic! The onsens are so nice, the food is amazing and the rooms are beautiful. The staff made sure we had everything we needed, and were so friendly and welcoming. The complimentary bar was great as well. I had high expectations after reading the great reviews and it was better than I even thought!
Elisabeth
Elisabeth, 1-night trip
10/10 Exceptional
2 Apr 2024
Beautiful very quaint. Traditional Japanese style Royokan. Lovely staff. Felt very welcome. They accommodated my son’s food allergies and we are vegetarian so they made a whole vegetarian vegan eight course menu for us
Sudev
Sudev, 1-night trip
10/10 Exceptional
15 Nov 2023
Very kind staff in restaurant and who are in charge of front desk
JunHong
JunHong, 2-night trip
10/10 Exceptional
7 Jul 2023
Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
Stephen
Stephen, 2-night trip
10/10 Exceptional
12 Apr 2024
Amazing experience
From the check in to check out the entire experience was wonderful. The staff are so friendly and helpful and the facilities are excellent.
The room was very big and traditional, and the private onsen was relaxing and always available (we used it twice). Dinner and breakfast was also very traditional and a fun change from ramen, sushi, etc. The grounds are very well maintained and photogenic.
Is definitely worth the trip to stay here and it’s way to find using the bus from Odawara Station.
Michael
Michael, 1-night trip
10/10 Exceptional
30 Jan 2024
Wow, this place is so beautiful and authentic. We only spent one night there but what an experience! The food, service, onsen and the room all surpassed my expectations. The ryokan is simply perfect. We will be back for sure. Thank you!
Danyi
Danyi, 1-night trip
10/10 Exceptional
4 Jun 2024
The most memorable experience. A stay at a Japanese ryokan is the ultimate Japanese experience, it’s not cheap, but this inn is worth every penny. You are treated as part of the family from the moment you check in. The included dinner and breakfast are exquisite, a feast for the eye and culinary journey. This ryokan has larger rooms than the other ryokan I have been, and I love the private onsen option if you are not ready for the public Japanese onsen experience. The only complaint is that I cannot stay longer.