I made a horrible mistake and booked thr wrong dates because i had a hole in my macular and could not see well. After my surgery and recovery which was around 1 month I realized the horrible mistake. They refused to give credit and charged room fees as well as over $600 in taxes for a room that was not occupied by me.
Debra
Debra, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
7 เม.ย. 2019
Great views but check the small print
The staff were very friendly and informative, food was great, their own produce was great and the views were amazing. I would love to return in warmer weather when the pool is open. The only downside was being charged €50 cleaning fee. I missed it in the small print when booking. This wasn't a fine for leaving the rooms untidy, this is their standard charge for their 1 bed apartments. We stayed there 1 night and still had the same charge as someone who stays for a week. The costs should be part of the overall price. We also had to pay extra for heating.