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Casa del Puerto

3.5 star property
Beachfront hotel with outdoor pool, near Puerto Morelos Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa del Puerto

Exterior
Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing | Beach/ocean view
Exterior
Deluxe Room, 1 King Bed, Accessible, Beachfront | Premium bedding, minibar, in-room safe, desk
On the beach, kayaking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Free breakfast
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing

Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
  • 60 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Beachfront

Deluxe Room, 1 King Bed, Accessible, Beachfront | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, Beachfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
  • 60 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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The price is ฿2,551
฿3,142 total
includes taxes & fees
6 Jan - 7 Jan 2025
Hotel Ojo de Agua
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About the area

Map
Ave. Maria Irene Sm12 Mz 17 Lote 4, Puerto Morelos, QROO, 77580

What's nearby

  • Crococun Zoo - 5 min drive
  • Puerto Morelos Town Square - 10 min drive
  • Puerto Morelos Beach - 11 min drive
  • Petempich Bay - 16 min drive
  • Ojo de Agua Beach - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.3 miles/42.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬4 min drive
  • ‪Bordeaux Restaurant - ‬4 min drive
  • ‪Sports Bar - ‬4 min drive
  • ‪Sensai - ‬6 min walk

About this property

Casa del Puerto

Casa del Puerto features a rooftop terrace and puts you within a 15-minute drive of Puerto Morelos Beach. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar, a children's pool and a terrace are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • On the beach
  • Kayaking
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Grab bar in shower
  • Pool access ramp on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 850.00 per vehicle (return. Maximum occupancy 4)

Renovations and closures

This property is closed from 1 May 2023 to 31 December 2024 (dates subject to change).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.

Also known as

Casa Puerto Boutique Hotel Puerto Morelos
Casa Puerto Boutique Hotel Puerto Morelos
Casa Puerto Boutique Hotel
Casa Puerto Boutique Puerto Morelos
Casa Puerto Boutique
Hotel Casa del Puerto Boutique Hotel Puerto Morelos
Puerto Morelos Casa del Puerto Boutique Hotel Hotel
Hotel Casa del Puerto Boutique Hotel
Casa del Puerto Boutique Hotel Puerto Morelos
Casa Puerto Puerto Morelos

Frequently asked questions

Is Casa del Puerto currently open?
This property is closed from 1 May 2023 to 31 December 2024 (dates subject to change).
Does Casa del Puerto offer free cancellation for a full refund?
Yes, Casa del Puerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa del Puerto ?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Casa del Puerto ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa del Puerto ?
Yes, there's free self parking.
Is an airport shuttle service offered by Casa del Puerto ?
Yes, an airport shuttle is available. The charge is MXN 850.00 per vehicle return.
What are the check-in and check-out times at Casa del Puerto ?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Casa del Puerto and nearby?
Have fun during the warmer months with activities such as kayaking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Casa del Puerto ?
Yes, there's an on-site restaurant.
Does Casa del Puerto have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Casa del Puerto like?
Casa del Puerto is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

Casa del Puerto Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

No point, Hotel is shut down
Absolutely the worst. Checked in with no staff just a key left on front desk, elevator broke on way up to floor with luggage, old razors left from previous guests in bathroom and shower, dirty hairy sheets, shared patio with other rooms and door to patio couldnt be locked as was previously broken into. Safe was not bolted down could just pick it up, lock on safe punched out no way to lock it. Then i spot someone pulling into parking area unloading stuff to hotel and i ask them about who to contact about our room - zero staff anywhere, and it turns out they are the owners (not the mgmt company) and they let me know the hotel is shutting down the very next day Nd they just returned from the lawyers signing the shut down of the hotel due to MIJ poor management...now my wife and I are in Mexico for a week with nowhere to stay...hotels.com helped us recover the remaining week of our vacation but what a gong show...
Clay, 6-night trip
Verified Hotels.com guest review

8/10 Very good

The property was conveniently located 40 min drive to down town Cancun and a quick drive to playa del carmen and other cennotes.
Ana, 3-night trip with friends
Verified Expedia guest review

6/10 Good

If you are looking for a quiet and affordable place by the ocean, this property offers that. However, the beach front was very dirty, the breakfast option offered by the restaurant was not great. If you are a big eater, don’t depend on the restaurant breakfast option. Getting to town for more food options is like an hour walk using the beach front.
Ofure, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Atmosphere. Everything is Nice and clean
Jesus, 4-night trip
Verified Expedia guest review

2/10 Poor

Don’t stay here
The whole place needs to be cleaned. Couldn’t get in the pool because of the ring of algae. One nice waiter then one very rude one. Will NEVER be back.
Carla, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

House keeping lady and guy stole my expensive sunglasses from my bag. When we asked them to check the cameras they did not help us out
Rahil Rajeshkumar, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Lots of things were broken. Our shower drain backed up. The sliding glass door didn't close. NEED SOME TLC
Sergio, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

unmaintained
the hotel is unmaintained, weak stream in bathroom shower, 1 of the 2 tabs is trembling, no blankets, nice view
SHLOMO, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Sad but true. I've stayed here 3 times before the last was in 2020. The place is falling apart. I stayed with a group of friends ,four rooms total. Our room had no air conditioning and the room smelled of chemicals. There was a strange grease like substance on much of the floor..probably bug spray. It was nearly impossible to open and close the patio door. Our room had two beach towels, no hand towels. My friends rooms ...one had a huge puddle of water under his AC by morning. The other room the shower drain didn't work. The bathroom fixtures were corroded and in one room the toilet needed repair. The desk clerks were hopeless. Regarding the restaurant there was no ice, no avocadoes. My wife and I ordered mixed salads and we each received a plate with sliced tomato on it. The pool is filthy and one of the underwater lights is hanging by it's electrical cord. The hotel is a disaster. I would like to say one employee who's name is Romeo tried to " fix" all these issues. He deserves a raise. I'm really bummed because this was my airport hotel as I fly in and out of Cancun frequently and it was a hidden gem. Now that I'm traveling again I will find another hotel. Truly a shame.
Mark C, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

L’hôtel manque beaucoup d’entretien et de mise au niveau! Les lits étaient confortables mais la literie n’était pas propre ! La piscine manquait de nettoyage et la mini plage devant l’hôtel était plein d’algues et de déchets. Je ne recommande pas cette hôtel à moins d’une bonne mise à niveau. Dommage car petite hôtel tranquille et pas très loin de Cancun,Puerto Morelos, Playa del Carmen
Réjean, 2-night trip
Verified Hotels.com guest review

8/10 Very good

We arrived later in the evening. All was ready for us. Security made sure we were who we were and I can say he was very friendly. Breakfast was good!
Julie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Taja Rosenlund, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Norma, 4-night trip
Verified Hotels.com guest review

6/10 Good

You can get much nicer hotel for this price
Hotel is very remote. you definitely need a car. Very poor breakfast for this price in Mexican terms. My room #103 was close to some water pump.. or something, You could constantly hear it. But it wasn't too noisy and very disturbuing. Overall comfortable hotel. Nice view. Direct access to the beach, but there was a lot of seaweed. I've been to many beaches on Yucatan. this one was the least pleasant. May be i was unlucky with the season. Howerver, there was no sea weed on other beaches i visited before and after,
Alexey, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Find another place!
We chose Casa del Puerto because of its location to the Cancun Airport (~20 minutes without traffic) for our last night in Mexico. Let this review serve as your notice to NOT stay here. FIND SOMEWHERE ELSE. Although it was pretty "cheap," Casa del Puerto was completely run down, the staff were not friendly, nor did they seem to care about any of the guests. We walked up to the reception to check-in and a poor guest was pleading with the Front Desk staff for 4 towels because they had not yet cleaned her room that day. It was 5pm! She was begging them for towels so that she could wipe herself down before dinner. How sad is that!? While checking in, we were told we had to pay an additional fee (this was not specified through Hotels.com or in the original Welcome Email.). Our hotel room smelled of strong cleaning supplies. The bed was extremely uncomfortable. The mattress was incredibly firm and the sheets were not soft. The pool was uninviting and only some of the lounge chairs had cushions on them. We had to lay out on wooden lounge chairs which were very uncomfortable. The restaurant was more of a empty room that had a makeshift bar in it. We ordered some tacos and guac and it arrived at the table over 60 minutes after ordering. Do yourself a favor ... DO NOT BOOK THIS HOTEL. Put your money elsewhere and save yourself the headache!
Kristen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay, very calm, the beach was not usable but the pool was clean and nice.
Verified Expedia guest review

8/10 Very good

Need a little more staff to keep kitchen/meals service satisfactory. Showers are very slippery, need to add rubber mats. Awesome location right on the beach
Verified Expedia guest review

10/10 Exceptional

Beautiful view from our balcony. Staff was very friendly, and the restaurant food was very good a little slow, but it was only one person working the restaurant, so no problem waiting as i was in no hurry
Verified Expedia guest review

2/10 Poor

Frank, 1-night trip
Verified Expedia guest review

10/10 Exceptional

EL MEJOR STAFF!
EL EQUIPO QUE TRABAJA AHI MUY RESPETUOSO Y AMABLE. TODO EXCELENTE!
Nicolas, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Nice staff, remote location, and great rooms!
Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Right on the ocean. Beautiful views. Great price.
Anthony, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Justin, 1-night trip
Verified Hotels.com guest review