It was like going to a prison. When you enter the complex only 1 person was allowed to go out and check in for the group. Then they confiscated all our ID's. The rooms were very dirty, no toilet paper and towels and when we requested them, they only gave 1 towel per room. One room had bunk beds. Another room had soo much furniture, you could not use a power plug until you had to stack the furniture out of the way. The worst part was the rooms smelled like they sprayed bug killing products like Raid. The restaurant in the facility was closed. The elevators were always crowded and slow. We check out the next day but still had to fight to get our ID's back. I could say more about the horrible experience we had here, but this is plenty to start with.
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
21 เมษายน ค.ศ. 2019
Nice room but pool area too crowded
Room was clean and lovely but there were too many people on pool/beach area
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
1 มีนาคม ค.ศ. 2019
Communication with the property was iffy. Kept getting the same questions I’d answered. Paid for 2 condos but was almost given a penthouse with less bedrooms and less capacity. Children are counted as adults. No towels or bath accessories are provided. Some units need thourough cleaning and attention. I would pay extra to stay somewhere else.