Experience the upscale charm of Hilton Franklin Cool Springs, located close to CoolSprings Galleria. Relax by the firepit or unwind at the seasonal outdoor pool with sun loungers and umbrellas. With a convenient grocery store on site, an outdoor entertainment area, and helpful staff praised by guests.
Nashville International Airport (BNA) - 22 min drive
Smyrna, TN (MQY) - 36 min drive
Nashville Riverfront Station - 20 min drive
Nashville Donelson Station - 22 min drive
Free local area shuttle
Restaurants
Panera Bread - 2 min drive
Jonathan's Grille - 3 min drive
Little Hats Italian Market - 6 min walk
Tony’s Eat and Drink - 6 min walk
Brewhouse South & Sauced Pizza Kitchen - 3 min drive
About this property
Hilton Franklin Cool Springs
When you stay at Hilton Franklin Cool Springs, you'll be within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at HARTH, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
244 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms*
LOCAL_PARKING
Parking
On-site self-parking (USD 12.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
DONE
Off-site
Free area shuttle within 5 miles
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Free local shuttle
Local/corner shop
Pool gate
Working away
24-hour business centre
8 meeting rooms
Conference space (10000 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in reception
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
49-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet (surcharge)
Free local calls
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
HARTH – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 9.95 per day (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 10.00 to 17.00 for adults and USD 8.00 to 12.00 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 2 November to 1 April:
Swimming pool
Parking
Self-parking costs USD 12.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
The seasonal pool is open from April 01 to October 01
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Franklin Cool Springs Hotel
Hilton Cool Springs Hotel
Hilton Cool Springs
Hilton Franklin/Cool Springs TN
Hilton Franklin Cool Springs Hotel
Hilton Franklin Cool Springs Franklin
Hilton Franklin Cool Springs Hotel Franklin
Frequently asked questions
Does Hilton Franklin Cool Springs offer free cancellation for a full refund?
Yes, Hilton Franklin Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Franklin Cool Springs?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hilton Franklin Cool Springs?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Franklin Cool Springs?
Yes. Self-parking costs USD 12.00 per night.
What are the check-in and check-out times at Hilton Franklin Cool Springs?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Franklin Cool Springs and nearby?
Hilton Franklin Cool Springs has a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hilton Franklin Cool Springs?
Yes, HARTH offers American cuisine.
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Hilton Franklin Cool Springs Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bed
Restaurant
Breakfast
Bathroom
Food
Lobby
Shower
What guests liked
The outdoor pool was fantastic and very clean, providing a relaxing experience for guests. (4 reviews)
The property's restaurant and bar offered great dining options, and the area had plenty of nearby restaurants to choose from. (5 reviews)
Breakfast was consistently described as amazing, good, and delicious with many options. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
14 Jun 2025
Great place to stay
Sheldon
Sheldon, 4-night trip
10/10 Exceptional
10 Jun 2025
Great hotel, loved the area.
Erika
Erika, 1-night trip
10/10 Exceptional
18 Jun 2025
Everything bout the hotel was nice
Demonte
Demonte, 3-night trip
8/10 Very good
21 Jul 2025
Great stay in this area. Clean and comfortable.
Nice, clean and cozy. Check in was smooth and staff was very helpful!
Verified traveller
1-night trip
10/10 Exceptional
14 Jun 2025
Really great service at this hotel. The onsite restaurant had wonderful food, highly recommend.
Melanie
Melanie, 2-night trip
10/10 Exceptional
13 Jun 2025
Beautiful upscale hotel
Teramena
Teramena, 2-night trip
10/10 Exceptional
8 Jun 2025
A beautiful hotel with lots of nice amenities. The staff were wonderful. Looking forward to staying here once again.
Stephen
Stephen, 3-night trip
10/10 Exceptional
6 Apr 2025
Very comfortable accommodations and friendly staff
Len
Len, 2-night trip
10/10 Exceptional
26 Mar 2025
Beautiful hotel with kind staff!
Ashley
Ashley, 4-night trip
10/10 Exceptional
3 Aug 2025
Overnight concert stay
Hotel is beautiful. We got to the hotel about 3 hours before check in and they still let us check in. Staff was very nice. Room was really clean. My husband noticed the pillows were standard size not tiny like some hotels. Would definitely stay again
michael
michael, 1-night trip
10/10 Exceptional
30 Apr 2025
Very nice ambiance!
Calieen
Calieen, 2-night trip
10/10 Exceptional
22 Mar 2025
Great service and very nice hotel
Carlos
Carlos, 1-night trip
10/10 Exceptional
5 Jun 2025
Great hotel with wonderful staff and easy access to all Franklin has to offer. Also close to the 65 which makes getting to Nashville a breeze.
Savanna
Savanna, 1-night trip
10/10 Exceptional
8 Sep 2025
The customer service team was great checking but the bathroom sho
Kim
Kim, 1-night trip
10/10 Exceptional
11 Apr 2025
Amazing property and staff!
Nina
Nina, 1-night trip
10/10 Exceptional
11 Jun 2025
This was our second time staying at this location, great place to stay and close to many amenities. I’m leaving.
Dan
Dan, 6-night trip
10/10 Exceptional
17 Mar 2025
Couldn’t be Happier
Great hotel and great experience.0
Russell
Russell, 1-night trip
10/10 Exceptional
1 Mar 2025
Great place, updated, clean, friendly!
Allyson
Allyson, 3-night trip
10/10 Exceptional
10 May 2025
Amazing service
L
L, 1-night trip
10/10 Exceptional
30 May 2025
Spacious rooms
Julio
Julio, 1-night trip
10/10 Exceptional
31 Mar 2025
Beautifully decorated and clean!
Beautifully decorated and clean! Very elegant hotel. I would stay here again.