Does Downtown Toronto Luxury Suites offer free cancellation for a full refund?

Yes, Downtown Toronto Luxury Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Downtown Toronto Luxury Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Downtown Toronto Luxury Suites?

Yes, there's free self parking.

What are the check-in and check-out times at Downtown Toronto Luxury Suites?

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Does Downtown Toronto Luxury Suites have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

Does Downtown Toronto Luxury Suites have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Downtown Toronto Luxury Suites like?

Downtown Toronto Luxury Suites is in Downtown Toronto, a short 4-minute drive from Billy Bishop Toronto City Airport (YTZ) and 7 minutes' walk from Rogers Centre. Travelers give top marks for the aparthotel's prime location.

Downtown Toronto Luxury Suites, Toronto: Hotel Reviews, Rooms & Prices

2/10 Poor

Sep 12, 2025

AVOID THIS PLACE AND HOTELS.COM

We were moved to another condo last minute. Upon arrival we found the place rotten dirty, mattress pads and pillows stained. The air conditioning wasn’t working the entire stay. The place was a dump and when we contacted both the owner rep and hotels.com nobody would address the situation!

Derek, 6-night trip

10/10 Exceptional

Jul 8, 2023

Very nice place to stay, parking was nice and safe

susana, 2-night trip

10/10 Exceptional

Jan 29, 2023

Great place to stay, nice and clean. Close to shopping and a simple walk to the lake.

Frank, 3-night trip

8/10 Very good

Dec 3, 2023

Clean condo, secure building and parking, great location.

Susan, 2-night trip

10/10 Exceptional

Jun 1, 2023

Best location and great virw

Enjoy the view very much. Location is great in downtown Toronto.

Quan, 2-night trip

10/10 Exceptional

Jun 29, 2025

If you book here you are staying in an active local condo community, The culture toward outof town guests was just fine. Prepare yourself for the first time checking in... this is no hotel... it is fairly DIY. BUT... if you can follow directions and roll with it... you will find it easy, and after you get used to it... you will enjoy being in the middle of a residential community. My only critique of the apartment is the sparse and simple furniture. The balcony was AMAZING... but we had to bring out kitchen stools to enjoy the balcony space. The positives... GREAT LOCATION. SAFE space. Apartment features met the description. If you are looking for a central space to stay while taking in Toronto, this is it. (Just be prepared to bring a stool out to enjoy that AWESOME balcony.)

William, 2-night trip

4/10 Fair

Oct 9, 2023

Not a fan of management. One star deducted as they don't honour advertised pricing on Expedia. Another star deducted as they promised an updated invoice for my employer's reimbursement during my stay, but they never gave one. Contacted management again, said I'd get it soon. Five days later, still nothing. Another star deducted as they moved my booked condo to a completely different building blocks away and then I had the hassle of coordinating in getting moved again to be closer to my colleagues. Won't stay again in a property manager by Luxury Homes Stays LLC nor Omitua Inc. Building and condo was nice (14 york st). Great view of Lake and CN tower. However, the A/C wasn't adequate enough to keep up my the sun's rays so needed to keep blinds closed. The building doesn't have enough elevators - took about fifteen minutes or so in line to get on the elevator during peak times. Lastly, tv only offered your own streaming service with no cable.

John, 2-night trip

10/10 Exceptional

Aug 9, 2024

Water view condo

Very good central location in Toronto with nice water view. Restaurants nearby.

John, 2-night trip

8/10 Very good

Mar 16, 2024

Prompt response from staff, interiors can be more cleaner .

praiyalan, 4-night trip

6/10 Good

Dec 27, 2023

Ceiling light fixtures without lightbulbs but there were lamps that worked. Microwave was black inside as if something had been burned, Doors to the bathroom were water damaged at the bottom, beds were comfortable. Conveniently located.

Karen, 2-night trip

6/10 Good

Dec 6, 2023

Good overall, price was right

Family trip with 2 kids. Great location, free parking, nice place. Not huge but better then most comparable hotels. I wouldnt call this a formal 2 bedroom though. No privacy due to layout. Elavator didnt work most of the time.

Alexandre, 2-night trip

4/10 Fair

Nov 1, 2023

Far from Luxury!!

this was not as described as luxury. location was amazing but laminate flooring was all pulling apart, the lamp in the bedroom had a cut wire so I had no light in room, the glass in the sliding door on one was missing so I had curtains, light fixtures were broken in numerous spots, the sofa bed was not usable in one of the 3 rooms we booked and the heat was unbearable it was 74 in the room the entire time and the ac didnt work to cool it off.

geoffrey, 3-night trip

4/10 Fair

Oct 27, 2023

Not luxury as advertised needs reno bad.

I have never left a negative review on this site before. I rented three rooms for myself and staff. Not one staff member of mine was happy with their rooms and they were not luxury as advertised. The lamp in main bedroom couldn’t get plugged it as wire was cut and would have caused a fire if I plugged it in so I had no light in the main bedroom. The laminate flooring is all pulling apart. Light fixtures on ceiling were not out together. One of the glass sliding walls to main bedroom didn’t have any glass in it. There was something wrong with heating room was 74 and we couldn’t get it down.

geoffrey, 2-night trip

6/10 Good

Oct 16, 2023

What I liked- ambience, location, excellent view, enough bedsheets, towels. Inconveniences I faced- 1.Bathroom which had entry on both sides had no bolts; after complaints only one side was fixed. This was extremely stressful. 2. the window blinds were broken; repaired after complaints 3. although there were many plates, there was only 1 spoon and 3 forks, 1 serving spoon ; i had to eat with my hand during meals 4.there was hardly any utensils to cook 5.the AC switched off every 1 hr ; i had to get up after every 1 hr to reset. 6.unfortunately , there was no salt, sugar ,coffee in the apartment. Thank God, there was a Tim Hortons just next door which saved us after a transatlantic flight. 7. 150 CAD was taken in advance for cleaning; however in our stay for 9 nights , no one had cleaned the apartment 8. This apartment is simply not worth the cost if the amenities provided/ not provided are considered; it was handed over without proper reviewing.

SANDEEP, 9-night trip

6/10 Good

Oct 2, 2023

Condo was clean and overall comfortable, and location is fantastic (walkable to most attractions in central downtown Toronto, nearby amenities). However the beds were not comfortable, the building isn't in the greatest condition, and not having onsite staff who can assist was a negative. The management staff we worked with virtually were very responsive and helpful, but the check-in/check-out process was not smooth (instructions changed a few times, and it was not self-check-in as the listing indicated).

10/10 Exceptional

Sep 20, 2023

It was in a very good area of town, lots of places to walk to, wonderful views of the lake and the CN tower, very quiet and safe, very clean and the staff was super helpful and nice and it was just overall a wonderful place to stay!

Sean, 2-night trip

10/10 Exceptional

Sep 18, 2023

Excelente ubicación y lugar

Excelente ubicación. El condominio es muy cómodo y tiene todo para pasar una estancia agradable. No es un condominio de lujo ya que es pequeño sin embargo por la zona donde está lo vale. Nosotros éramos 4 adultos y 1 niño y creo éramos bastantes para el lugar pero lo resolvimos bien y contamos en todo momento con apoyo y muy pendientes los dueños. Nos explicaron muy bien desde la entrada hasta la salida del lugar tomando en cuenta que no es un hotel sino un edifico de apartamentos y hay huéspedes fijos que viven ahí. Silencioso y sin problemas en todo momento. Lo recomiendo si vas a conocer Toronto y quieres tener una buena experiencia de hospedaje.

lorena, 5-night trip

4/10 Fair

Sep 17, 2023

The condo was nice but i asked for early check-in at 4 instead of 5 they said yes i could but check out at 11 so i didnt get my room till 5 so other then that great could use chairs on baloney but none so i rate a 4

Dawn, 1-night trip

8/10 Very good

Sep 9, 2023

Not quite…

Great location, views & accesible. If you’re picky about decor or are expecting top luxury this is not it. I’d say it’s convenient and simple. A few quirks and aesthetic issues, did not look clean when we arrived. There was leftover food in the fridge and bedcovers were stained. Another thing that is a little misleading is that they do add a cleaning fee and a security deposit which is not mentioned when booking. I’m still waiting for my security deposit and it might take 7 days for me to see it back in my account.I didn’t receive proof or a receipts for this, it’s hard not to feel nervous about it because you don’t want to be scammed. So adding that extra touch would be nice.

Dalia samantha, 2-night trip

6/10 Good

Aug 29, 2023

Nice view of the parks below and the water beyond. Free parking onsite was great, considering the high cost of parking in Toronto. The location made it easy to access areas of interest to my family. We were able to walk almost everywhere, in a half hour or less from the condo. Although the look and feel of the place did not live up to its "luxury" condo title, having two bathrooms, two bedrooms, kitchen / livingroom/ dining area WAS what my family needed. The balcony was a bonus, that if furnished, may have gotten more attention. Maybe take the luxury part out and say "Downtown Toronto Condo with Water View"would imporove & increase my 3.5 rating. Also please consider better window coverings & fixing the floors. The blinds were cheap and falling and the bedroom curtains weren't hung right. There were multiple gaps between, and nicks in, the floor panels. Also, where the carpet meets the regular flooring to one of the bedrooms, there was something sharp that would stick us in the toes as we crossed the threshhold. Please fix that. Instead of Old Spice as a shower gel, try a neutral brand and smell. Better washcloths should also be provided, as the ones we used felt like microfibre cleaning cloths. Run some liquid draino on a regular basis, as the sinks and showers drained slowly. Consider providing a box or two of tissues, a pair of oven mits, cooking oil or spray, coffee tea, sugar, salt and pepper... and a dust pan. This review speaks to the minimal standards I would ex

TANA, 4-night trip

10/10 Exceptional

Jul 24, 2023

Great location and views

Overall our stay was very nice. I know I was a little confused, so I'll start with this booking was for one of many condos that are managed by the host. So we really didn't know where we were staying, but it ended up being an ideal location with an amazing view. The check in was a little cryptic to start as it wasn't clear what exact property we would be at and because it's not a hotel, the host has to meet you in person for check in. The size, view, amenities, and quality were all as advertised. We did have some minor issues as one of the elevators was out of service, which made getting to the 62nd floor challenging at times. There was also a temporary water outage, however the host was very prompt with communication on the issue and it ultimately was only out for a few hours. The pictures are the view from the balcony. We would definitely stay here again.

Jon, 3-night trip

10/10 Exceptional

Jul 23, 2023

Not really luxury. But well equipt and close to rogers center. It was clean and had everything we needed.

Tim, 4-night trip

10/10 Exceptional

Jul 19, 2023

Estuvo genial me encanto y volvería a contratar pero me gustaría que la limpieza se hiciera todos los días

Irma Yordana, 4-night trip

10/10 Exceptional

Jul 7, 2023

Great location for anyone looking for an accommodation that's walking distance to the Rogers Centre or Scotiabank Arena.

Ryan, 2-night trip

6/10 Good

Jun 16, 2023

Condo centrally located in downtown Toronto. They provided everything that you could need . It was close to many major attractions, transit restaurants, and shops. I would not use Luxury to describe it but It suited what we needed.

Karin, 3-night trip

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