2/10 Poor
8 Jul 2024
We checked in at 12, left our luggage in the room. Came back at 8.30; the card-key did not open the room (as it did at noon). We called the emergency telephone number 12 times for an hour: answering machine. Because of that, we had to look for another hotel with available rooms but more expensive. We demand full repayment and the reimbursement of the price difference!
Jean-Luc
Jean-Luc, 1-night trip