Everyone who worked there was extremely nice and helpful with every request. However, housekeeping came to my room for the first time on the fourth day of my stay, which was bizarre timing. When I arrived in my room, it seems perfectly clean and made up, but the plastic cups in the bathroom looked like they were already open, and there was no shampoo in the room. It seems like the hotel is undergoing a transition and everything will be great at some point, but it's not there yet.