I will start with positive comments.
1. Staff is extremely kind, helpful, and they always have smile on their faces. They definitely made the biggest contribution to our stay and I hope they are aware of it and that they are well compensated for it.
2. Food is a perfect gateway to authentic Nagano culinary cultural experience.
3. Rooms are spacious. And I like the idea of onsen.
4. If you are on a fast pace travel to Shiga Kogen I believe location is perfect. You literally ski in and ski out and can access other mountains by skiing or by free of charge bus. Snow Monkey Park stop is 25 minutes away. Hotel is 3 minute walk away from bus stop. And Nagano station is closer ride as well.
On the other side, I was unpleasantly surprised by the condition of hotel. It seems like no money was invested in its appearance for few decades (besides new restroom in shared area on the first floor). Bathrooms in the rooms are outdated, onsens as well. Overall, it seems like majority of Shiga Kogen hospitality industry stopped developing decades ago which is sad because it is such an amazing place and I feel grateful I got to experience it!
Aleksandra
Aleksandra, ทริปโรแมนติก 3 คืน
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2/10 แย่
19 กุมภาพันธ์ ค.ศ. 2024
We were awaken by loud banging on the wall at around 6am. It felt like the hotel was fixing something and they couldn’t wait until everyone was awake to fix the problem.
Starsky
Starsky, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
5 กุมภาพันธ์ ค.ศ. 2024
Ming
Ming, ทริป 4 คืน
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10/10 ไร้ที่ติ
4 กุมภาพันธ์ ค.ศ. 2024
Very close to the ski slope. It was easy to get everyone out the door in the morning with the ski locker and ski rental location.