โรงแรมเดลโล สนามบินฟอร์ตลอเดอร์เดล - เทเพสทรี คอลเลกชัน บายฮิลตัน

The hotel was beautiful and clean. And they took me in when the hotel messed up! Loved the pool.

Clean, comfortable hotel and very close to the FLL airport.

Expected more from a Hilton property. Room was generic , furniture spotted and walls scuffed. Just ok for an overnight

I love the stay here, just need some minor repairs in the rooms. The only reason for knowing this with my last visit I had to move three times a different room due to problems with the room.

Dirty room...Rude service esp One particular guy... There’s no way they could be doing the extensive cleaning as advertised.. Or maybe they are with blindfolds on.. or maybe that is what’s expected form the Hotel.. IDK.. I write reviews all the time and try to be honest and fair about what I’m going into to make sure expectations are matching the service. But this time I rather say nothing which should say something because even my worst words can’t explain the level of this hotels service. Hotels.com did their best to alleviate some of my concerns and I thank them for that. But This Place isn’t worth in my opinion the money I work hard for. My arrival was late because of the flight I booked so I did stay the night but it went downhill after the initial check in.

Amazing stay. The

The stay at the this hotel was very pleasing. Rooms were clean and neat and beds very soft. Very close to the airport. The pool is small but we still enjoyed it. The bar and restaurant were closed at the time we stayed which was big dissapointment but other than that everything else was good.

Worse experience! Lets get the ok out of the way. Check-in was easy simple no hassle Hotel lobby clean, room generally clean Checked in at midnight get to room. my bed was full of hair. Not 1 or 2 strands I mean full and also clothing fluff. It was very apparent my bedding wasnt changed. However, the other bed was clean. Went to front desk. 1 staff for hotel! she was swamped with checkins. I was told housekeeping was gone & i had to make my own bed! I came to Florida for work. Not expecting to do work in my hotel room. Got the bedding 2 hours AFTER check in. I had to get up for work a few hours later. I got 4 hours sleep instead of the 6 hours due to this bedding issue. Bedding didnt fit or i was too tired to wrestle with the tight fitted sheets. Went back to front desk got king size fitted sheet which was too big. Slept on half ass made bed & 1 borrowed pillow from other bed bcuz pillow cases weren't available. I was assured room would be taken care of as soon as housekeeping came in. I didnt get new bedding until 3rd DAY of stay! Had a 4 day stay! parking is a JOKE! extremely limited parking. The overflow parking's elevator doesnt work. Have to walk up to 3rd floor via stairs. 1st floor door permanently locked so you have to walk up a ramp to get to 2nd floor door to take stairs to get your car. Staff rude unprofessional obnoxious. 1 manager avoided me. 1 nice young slim woman desk clerk helped but she was limited and referred to the manager. Will NEVER stay here again

This property has potential. My room was clean and spacious. I slept well in the comfortable bed with lots of pillows. I had asked for a room in the quietest part of the hotel and I got it. The towels were soft, absorbent, and yet dried quickly. That’s good, because housekeeping was non-existent. Regardless of how many times I asked or how many times I was told that housekeeping would get to me “today” they did not show up once in 6 days to remove overflowing trash. There’s only one towel hook in the bathroom, for a room with 2 queen beds. An extra hook or two would be helpful. Also, adding a magnifying mirror would be appreciated. The front desk staff were happy to get the extra bathroom supplies I needed as I ran out. They were friendly and professional. They were always willing to help in whatever way they could. They remained calm even when the lobby was filled with people checking in. The fitness center was spacious and had the basic equipment. The pool deck was lovely and spacious. And the indoor dining area was also spacious which is especially important during this time of the pandemic. I got a good rate for the first few nights and when I needed to extend my stay it doubled to my amazement. My less than 5-star rating was influenced by the lack of housekeeping (regardless of multiple requests), the too-high price of the room the last few nights, and the lack of a financial offer to offset not having room service during my week-long stay.