Upon arrival to the property, the building itself is cozy and not hard to find. There are no stairs which we weren’t aware of. The ac controller wasn’t working so they fixed it for me. The toilette had no shower do so when you shower water is all over the place making it hard to use the restroom afterwards. They don’t give you much toiletries. The breakfast is just toast coffee and tea. The laundry service is amazing though and the staff is friendly but get through things quickly without properly explaining it.