Overall ok hotel. Staff are nice enough and accommodating. But I struggle to find a justification for the price. They are charging Bali resort prices for a resort that’s in Bintan and not exactly in a prime location of the island. There are very limited eating and shopping options in this area. The area itself has more staff than tourists!! It was a bit creepy walking around and sometimes feeling like the only visitors there.
Also, there is no restaurant in the hotel. You have to walk out to eat and get stuff. It’s cheaper to go out than to order room service. We ordered 2 fresh coconuts and had to pay 120,000 rupiah for both. So 60,000 rupiah each. Outside they sell for 25 000-37000 rupiah each. I have no idea why they charge so much premium for super average coconuts !!
Also, there is construction going on as they are expanding the villas. construction starts very early 7:30 am and ends very late 11+ pm(?!!). Super noisy THE WHOLE DAY AND NIGHT. For those sensitive to noise, bring ear plugs!!!