Staff was very friendly and helpful. The restaurant was great. But the hotel is worn down and definitely needs renovation. Our room smelled of sewer and the water pressure was horrible.
The carpet, furniture and fixtures are dated and frayed.
joshua
ทริป 1 คืน
10/10
Me and my Husband stayed for our honeymoon and it was wonderful! The room was clean, the beds were comfy, and the service was wonderful.
I am very glad we decided to stay here!
Sydney
ทริป 3 คืน
4/10
Gelene
ทริป 1 คืน
10/10
Erika
ทริป 1 คืน
6/10
Daniel
ทริปกับเพื่อน 2 คืน
10/10
Juan Pablo
ทริป 3 คืน
10/10
Lee
ทริป 2 คืน
8/10
It was an amazing stay, but the coffee pot didn’t work nor did the room phone to call down to the front desk. When called, front desk said I could pay for a cup of coffee through room service. Should have been accommodated without a fee.
Stephanie
ทริป 1 คืน
10/10
We enjoyed our stay so much! Staff was super friendly, and very helpful. Only stayed one night, but would definitely stay there again if in the area. Rooms comfortable, and the bathrooms were large and spacious. Restaurant was very good and the staff was very attentive.
Shannon
ทริปกับครอบครัว 1 คืน
10/10
Great location, walkable to so many restaurants and attractions. Staff were friendly. Great, historic restaurant and bar with fantastic cocktails. The lobby was very plain, but I understand it just changed hands.
Michael
ทริป 3 คืน
10/10
Joseph
ทริปธุรกิจ 2 คืน
8/10
Eric
ทริป 7 คืน
8/10
It is an old building so while
Matt
ทริป 1 คืน
10/10
Ariel
ทริปกับครอบครัว 1 คืน
10/10
Inez
ทริป 1 คืน
6/10
At one point this was a nice hotel. Not anymore with the transition to recently being acquired by Hilton. It was drab and dreary and the lobby area was non existent. Hilton will need to do a bit of work to make this place feel welcoming.
Also, it's away from most of the downtown restaurant areas and feels unsafe outside. Keep your head on a swivel as soon as you walk out of the hotel. As for VIP access, normally the hotel tells you what your perks are. The attendant did not know much so we never received our perks.
Christian
ทริปโรแมนติก 3 คืน
10/10
Austin
ทริป 1 คืน
10/10
So cute and pretty ... Loved the location and view .. staff super nice and helpful.. will stay here again
Chastity
ทริป 1 คืน
6/10
Close to downtown
Sarah
ทริปโรแมนติก 2 คืน
10/10
Stephanie
ทริป 2 คืน
10/10
We were in town for a week. First time staying here, we got the corner suite for a great price. The suite was extremely spacious and updated. I would stay here again anytime. It's the best hotel I've stayed in downtown!
Pros:
-The furniture and bedding was very comfortable. Top notch.
-The room was serviced daily.
-In-room dining and drinks were quick, good, and not priced up like most room service.
Cons:
-The staff was very courteous when approached, but otherwise didn't speak. One valet was extremely nice, but the other was standoffish and unhelpful.
-No microwave in room, although I'm sure if we'd asked they'd have brought one.
-Espresso machine- not coffee, but you could order coffee.