ไฮแอทเพลซ สนามบินแฟรงก์เฟิร์ต

excellent hotel with friendly staff, even during the pandemic!

The hotel is clean and a welcome facility when transiting through Frankfurt. Staff and services are limited during the pandemic, however it’s all very practical. I checked in at about 10 pm and was able to pick up a sandwich and a beer. The only other available choice was a pizza which in the circumstances was a good way to offer some food with limited staff. The sandwich of salami and cheese was fresh and tasted great! Overall top marks for staying open and making it work.

The staff was incredibly helpful with COVID-related safety precautions, and other general hotel tasks, especially for our two kids. The hotel still seems very new, and has on-site parking in an underground garage (EUR 25)

Rude employees.... Do NOT purchase Expedia “Hotel Booking Protecion Plus”. Do not waste your money on this fake insurance coverage. They will not pay you once/if you make a claim...they will find whatever reason to not pay you !

Great newly built hotel. Some building work still going on. Good for Airport.

Good location, friendky staff. Not a great buffet spread for venegtarians/vegans. They did not have any veg sausages. They did not offer omlettees- just scrambled eggs or boiled egg. Selection of bread was limited. Maybe we are spoilt with a wider spread in England. Room was clean- toiletaries were limited for a family room, so had to ask for more. No keetle or coofee/tea was kept in room- we had to ask at reception.

It was an amazing stay and I really appreciate all staff in this hotel. Especially, all receptionists who helped me check-in & check-out, who took my order at the restaurant was perfectly service-minded people. They were in good vibes and ready to help their guest. It was a short stay just for 1 night but I felt refreshed after my stay.

A convenient location for an overnight stay prior to a flight out of FRA. There is not much in the area within walking distance other than a few over-priced hotel restraunts and a REWE. Taxi to Terminal 1 will run you about €14. And the hotel restraunt has some really good fish and chips (but small portions) and beer--but expect to pay about 50% above normal costs. The burger was €16, a 0.5L beer was €6 and the schnitzel was like €23! Bottom line is rates were good in a pinch if you need to stay near the airport for a night, but expect to pay for food.

Very clean hotel with all new construction. The staff is super friendly. They actually made sure the kitchen stays open a few extra minutes so I can get some food after my late arrival. The airport is one train stop or 5 mins taxi ride away. No shuttles due to COVID-19. It's an ideal stay before an early morning flight or on a long layover.

Super new and clean hotel. We will definitely stay there the next time...